<div><strong>Location: Hybrid (3 days in office per week) in Allen, TX only</strong></div><div>&nbsp;</div><div><strong>About the Role:</strong></div><div>Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.</div><div>To help us continue to grow our offerings, we are looking for a Manager within our Engineering department. In this role, you will deliver business value by leading teams focused on designing and developing high-quality software in a highly collaborative environment. This role reports to the Engineering Director or Head of Engineering.</div><div><strong>Supervisory Responsibilities:&nbsp;</strong></div><ul><li>Direct management of a team or teams</li><li>Hiring and retaining great people</li><li>Performance monitoring, management, professional development and coaching</li></ul><div>&nbsp;</div><div><em>Ranked number </em><strong><em>14</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2023; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in both Seattle and Dallas for 2024.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>20 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $145,152 - $154,829</li></ul><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Understand, exhibit and promote the company's core values and foster a culture of collaboration, innovation, and continuous improvement.</li><li>Ensuring teams are adequately resourced.</li><li>Advocate for the tools, processes and resource needs to enable teams ongoing success.</li><li>Contribute to weekly, monthly, quarterly reports for areas of responsibility.</li><li>Be involved in developing software and tooling (code, algorithms, designs, processes and practices).</li><li>Be involved in long term product and technology strategy (ideation, reviewing and refinement) which includes developing forward looking design and strategy which may constitute intellectual property that belongs to Resi/Pushpay.</li><li>Participate in leadership on-call rotation.</li><li>Help to forecast the platform hosting budget and measure the actual spend.</li><li>Guide the overall direction and evolution of our production, integration and deployment infrastructure and monitoring systems.</li><li>Ensure that the Resi production, integration, and development infrastructure meet the necessary high standards that can be reasonably expected in respect to availability and scalability.</li><li>Help translate business vision and strategy into a people and process strategy for areas managed.</li><li>Identifying, mitigating, eliminating roadblocks and bottlenecks in process and practices.</li><li>Align quality metrics with reliability goals.</li><li>Helps QA understand failure patterns and improve test cases.</li><li>Overseeing design, delivery, execution of work aligned with the needs of the business.</li><li>Oversee the security, scalability, and performance of distributed cloud environments.</li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li>Experience leading DevOps, Site Reliability Engineering, QA or similar team.</li><li>In depth knowledge and experience of cloud technology, software development, distributed systems, delivering software in a SaaS environment.</li><li>Ability to prioritize automation to improve reliability, reduce manual effort, and increase consistency.</li><li>The ability to both lead by example and develop in others the skills required to perform the tasks required.</li><li>Can communicate effectively at all levels of the business in order to represent the needs of the business and the teams which you lead.</li><li>Excellent written and verbal communication skills, with the ability to present complex information clearly to stakeholders at all levels.&nbsp;</li><li>Problem solver that possesses excellent judgment skills.</li><li>Self-motivated with the ability to work independently.</li><li>Outstanding organizational skills.</li><li>High proficiency in cloud platforms (GCP, AWS) and tools such as Kubernetes, Docker, and serverless technologies.</li><li>Advanced proficiency in programming and scripting languages, such as Groovy, Python, Go, Java, Bash, or&nbsp; Shell.</li><li>In-depth knowledge of CI/CD practices and tools (e.g., Jenkins, GitHub Actions, GitLab CI) for automating testing, builds, and deployments.</li><li>Expertise in Infrastructure as Code (IaC) tools like Terraform, Helm, and Kustomize, with the ability to design and manage distributed infrastructure.</li><li>Experience optimizing and managing cloud-based CDNs (Cloudflare, Fastly) and handling complex global-scale deployments.</li><li>Expertise in database management (SQL, NoSQL) and cloud-native services (CloudSQL, Cassandra, Clickhouse, etc.).</li><li>A deep understanding of security best practices.</li></ul><div><strong>Qualifications and Experience:</strong></div><ul><li>Bachelor of Science (BS) in Computer Science or a related technical field</li><li>10+ years of experience in software engineering, DevOps, or SRE roles, with a focus on cloud infrastructure.</li><li>7+ years of hands-on experience in building and maintaining large-scale, distributed cloud systems (GCP, AWS, Azure).</li><li>&nbsp;3+ years of experience managing software engineering teams.</li><li>Certifications in GCP, AWS, Kubernetes, Terraform, or similar cloud technologies.</li><li>Strong knowledge in Kubernetes, Docker, and cloud-native architecture.</li><li>Extensive experience with Infrastructure as Code (IaC) tools like Terraform and Helm.</li><li>A track record of managing and supporting CI/CD pipelines and deploying distributed applications.</li><li>Strong experience with database management (SQL/NoSQL), monitoring tools, and incident management frameworks.</li><li>Experience with managed Kubernetes services (e.g., GKE, EKS) and advanced cloud-native services (e.g., serverless, cloud functions).</li><li>Knowledge of compliance, security standards, and secure infrastructure management.</li><li>Hands-on experience with New Relic, Jenkins, OpsGenie, Prometheus, or similar observability and alerting tools.</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><em>If you require a modification to your work equipment or furniture please contact the People Team - </em><a href="mailto:peopleteam@pushpay.com"><em>peopleteam@pushpay.com</em></a></div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our <a href="https://pushpay.com/about-us/careers/united-states">career page</a> to learn more.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><br><br><div><strong>About </strong><strong>Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div><br></div>

Technical Manager of Engineering (DevOps/QA), Resi

<div><strong>Location: Hybrid (3 days in office per week) in Allen, TX only</strong></div><div>&nbsp;</div><div><strong>About the Role:</strong></div><div>Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.</div><div>To help us continue to grow our offerings, We are looking for an Engineer 2. In this role, you will deliver business value by designing and developing high-quality software in a highly collaborative environment.&nbsp; This role reports to the Engineering Manager or Engineering Director.</div><div><br><strong>Supervisory Responsibilities:&nbsp;</strong></div><ul><li>None</li></ul><div>&nbsp;</div><div><em>Ranked number </em><strong><em>14</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2023; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in both Seattle and Dallas for 2024.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $90,000 - $120,000, depending on location.</li></ul><div><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Contribute to the design, development, testing, maintenance, and improvement of scalable software systems with a focus on high-volume, low-latency projects.</li><li>Apply standard techniques and limited judgment to solve complex problems, with increased autonomy and responsibility.</li><li>Perform advanced debugging, write automated testing scripts, and identify opportunities for refactoring code.</li><li>Collaborate across teams, coordinating development efforts and sharing knowledge with peers to ensure project success.</li><li>Continuously improve code quality by writing efficient, high-quality, and testable Javascript/Typescript code using frameworks such as React, Jest and Playwright.</li><li>Analyze technical requirements and contribute to solutions that drive performance, scalability, and efficiency.</li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li>Strong programming skills with experience in Javascript languages and frameworks.</li><li>Proficiency in debugging, writing automated tests, and solving technical challenges independently or with minimal supervision.</li><li>A collaborative mindset with excellent communication skills, both written and verbal, and the ability to work effectively across teams.</li><li>Initiative in learning new technologies, developing expertise in your area of focus, and contributing to continuous improvement in processes and code quality.</li><li>Accountability for your work, with a focus on meeting performance metrics such as GitHub contributions, velocity, and DORA benchmarks for software reliability and efficiency.</li></ul><h3><strong>Minimum Qualifications and Experience:</strong></h3><ul><li>Bachelor of Science (BS) in Computer Science or a related technical field.</li><li>2-4 years of experience in software development, specifically in Javascript/Typescript environments.</li><li>Experience with Node.js and web application development skills using React, Vue or Svelte.</li><li>Experience testing code with Jest and Playwright</li><li>Familiarity with the application deployment lifecycle using automated pipelines (CI/CD).</li><li>Some Edge Worker experience such as Cloudflare Workers or AWS Lambdas.</li><li>Comfort with using IDEs like VS Code or WebStorm and experience with debugging.</li><li>Experience with software version control, preferably using Git and GitHub.</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div><em>If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com</em></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Full Stack Javascript Engineer, Resi

<div><strong>Senior Product Manager I</strong></div><div><strong>Hybrid (3 days in office per week) in Allen, TX only</strong></div><div><br><strong>About the Role:</strong></div><div>Resi Media, LLC, a Pushpay company, is a technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations, all over a standard internet connection, Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.</div><div>&nbsp;</div><div>This role is responsible for developing the product roadmap for their charter and providing inputs into the product strategy for one or more product charters. The position involves understanding customer challenges and goals, developing the product direction in alignment with the vision of the product portfolio set out by the group product manager and company business goals determined by the Board, ELT and Senior Leadership Team (SLT).</div><div>&nbsp;</div><div>The Senior Product Manager I works with the Product Marketing team to analyze the market and competitive conditions subsequently laying out a product vision that differentiates their product from other products’ in the market. The Senior Product Manager I is tasked with the delivery of unique value based products based on the consumer demands.</div><div>&nbsp;</div><div>This role undertakes numerous activities from tactical to strategic roles and works to bring together and align cross functional teams to deliver value to customers through refining, enhancing or building new product functionality.&nbsp;</div><div>&nbsp;</div><div><strong>Supervisory Responsibilities:</strong></div><div><em>None.</em></div><div>&nbsp;</div><div><em>Ranked number </em><strong><em>14</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2023; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in both Seattle and Dallas for 2024.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation:</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Hybrid work model - 3 days in the office / 2 days remote each week</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li>Compensation Range: $108,000 - $120,000, depending on location.</li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div>&nbsp;</div><div><strong>What You’ll Do:</strong></div><ul><li>Ensure that their product solves real customer problems that also add value to the business by supporting business objectives. They have a strong understating of the customer experience, challenges and goals in order to identify opportunities within the product, generate new ideas that grow the business’s market share and drive growth&nbsp;</li><li>Conduct customer research through interviews, contextual enquiry, review of customer and prospect calls and surveys. Work with the UX research team on conducting user testing sessions to solicit feedback on the product and actively participates in customer business reviews &amp; prospect conversations&nbsp;</li><li>Analyze data from the product, support desk and the sales and customer databases and evaluate the data and customer research findings to identify product opportunities, customer challenges, user experience issues, determine the rate of feature adoption and usage and overall success of their features. Senior PM 1 is responsible for using data to identify changes in user behaviors and make recommendations to the GPM/PPM on approaches to responding to those changes</li><li>Develop packaging and product positioning strategies. Following up and ensuring the translation of product strategies into tangible results. A Senior Product Manager prioritizes product strategies primarily based on their consumer impact. They also ensure that these promotional measures are consistent with the already established product line strategies and that the message of the product is properly conveyed. A Senior Product Manager works as a product evangelist and works towards product understanding and awareness throughout the business&nbsp;</li><li>Support product launches for their product charter with a well thought through value proposition and adoption strategy. Often the Product Manager 2 will support other product charters during launch. This is achieved through partnering with the Product Marketing team and GTM team and is largely unaided by the GPM/PPM&nbsp;</li><li>They are working to improve collaboration processes and often initiating and leading retrospectives, design, implementation and socialization of improvements&nbsp;</li><li>Conduct product evaluation and support Product Marketing with formulating promotional campaigns. The Senior Product Manager also ensures that these promotional measures are consistent with the already established product line strategies and that the message of the product is properly conveyed&nbsp;</li><li>Understand and live the core values of the company and contribute to the highly collaborative and positive work environment&nbsp;</li><li>Support the GPM with the recruitment of new team members, coaching and mentoring of more junior team members&nbsp;</li><li>Be involved with customers, users, Software Engineers, Design and QA Personnel and other parts of the business to create requirements and proposed solutions and provide input into these processes (which may include, but are not limited to, ideation, algorithms, processes and feature design) <strong>which may produce intellectual property that belongs to Pushpay&nbsp;</strong></li><li>Conduct research, analyze product and user trends, derive insights and create product requirements (which may include, but are not limited to, processes, designs, and automation in the form of code, documentation or scripts) that is then incorporated into Pushpay products, or the process of building products. <strong>This work may produce intellectual property that belongs to Pushpay</strong></li></ul><div>&nbsp;</div><div><strong>What You’ll Bring:</strong></div><ul><li>Strategic thinking and planning and innately often thinking about problems and impacts beyond their portfolio</li><li>Strong communications skills, developing their ability to communicate upwards and out to align the business on the product and product outcomes. They are beginning to be able to represent the GPM or the Principal PM cross departmental meetings</li></ul><div><br><strong>Education and Experience:</strong></div><ul><li>Generally a minimum work experience of 7+ years in product management (preferably in a software development, SaaS or App product). Other relevant work experience will be considered.</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands:&nbsp;</strong></div><div><em>This job operates in a professional office environment. Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds and bending or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Senior Product Manager I - Hybrid

<div><strong>About this Role</strong></div><div>The primary responsibility of the IT Support Analyst is to provide technical support to end-users of Pushpay, assisting them with hardware and software issues and resolving technical problems in a timely and efficient manner. This role will be a vital resource in maintaining user productivity, troubleshooting system errors, and contributing to a positive technology-driven work environment. The IT Support Analyst will play a crucial role in ensuring the smooth functioning of our organization's IT operations and serving the core IT needs of our associates.&nbsp;</div><div>Ranked number <strong>14</strong> by Seattle Business Magazine in the ‘<strong>Washington’s 100 Best Companies to Work For’</strong> list in the large companies category for 2023; and named as one of BuiltIn ‘<strong>Best Places to Work</strong>’ in both Seattle and Dallas for 2024.</div><div><br><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee</li><li>70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days PTO, to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li>Compensation Range: $51,171 - $64,200, depending on location</li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li><strong>End-User Support</strong>: Provide first-level technical support to end-users across the organization, both remotely and in-person. Address and resolve IT-related issues, including hardware, software, and network problems, ensuring minimal disruption to daily operations.</li><li><strong>Incident Management</strong>: Monitor and manage the IT ticketing system, prioritize and escalate support requests as required, and maintain detailed records of incident resolutions. Strive to meet defined service level agreements (SLAs) for response and resolution times.</li><li><strong>Software Installation and Configuration</strong>: Assist in the installation, setup, and configuration of software applications on user devices, ensuring compatibility and proper functionality.</li><li><strong>Hardware Deployment</strong>: Assist with the procurement, setup, and deployment of desktops, laptops, and mobile devices. Ensure proper installation and configuration to meet business needs. Conduct routine maintenance on computer systems, peripherals, and other IT equipment to optimize performance and extend their lifespan.</li><li><strong>System Administration</strong>: Assist in managing and maintaining various IT systems and SaaS tools, including user account management, access controls, and system configurations.&nbsp;</li><li><strong>Network Support</strong>: Assist with basic network troubleshooting, including connectivity issues, IP configurations, and assisting users with wireless access.</li><li><strong>Documentation</strong>: Create and update technical documentation, standard operating procedures (SOPs), and knowledge base articles to facilitate knowledge sharing and support continuous improvement.&nbsp;</li><li><strong>Employee Onboarding/Departures</strong>: Provide an amazing experience for onboarding new associates, as well as departing ones. Provision equipment, conduct orientation sessions and ensure new associates are supported during onboarding. Support exiting employees with returning of equipment and closing out of accounts.</li><li><strong>Security Compliance</strong>: Collaborate with the IT SaaS Ops team to ensure adherence to company security policies and assist in implementing security measures to protect sensitive data.</li><li><strong>IT Asset Management</strong>: Track and manage IT assets, including inventory, procurement, and disposal, ensuring compliance with company policies and industry standards.</li><li><strong>Collaborative Team Player</strong>: Work closely with other IT team members, sharing knowledge and best practices to enhance the overall effectiveness of the IT department.</li></ul><div><br><strong>What You Bring</strong></div><div><em>Skills</em></div><ul><li>Solid understanding of desktop operating systems (e.g. macOS and Windows)</li><li>Strong understanding of common software applications (e.g., Google Workspace, Slack, Microsoft Office, web browsers)</li><li>Basic knowledge of SaaS tooling and management</li><li>Basic understanding of network infrastructure concepts and how to troubleshoot issues (eg. TCP/IP, DNS, DHCP, Ethernet, Wi-Fi)</li><li>Basic understanding of equipment life-cycle management</li><li>Familiarity with hardware components, troubleshooting techniques, and printer support.</li><li>Basic understanding of deployment concepts and mobile device management</li><li>Strong problem-solving skills with a customer-focused approach</li><li>Able to resolve issues remotely and without direct access to customer hardware</li><li>Excellent communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner.</li><li>Detail-oriented and organized, with the ability to manage multiple tasks and priorities effectively.</li><li>Self starter with a strong work ethic and the ability to work with minimal supervision and alone when necessary</li><li>A team player with a positive attitude and the willingness to learn and grow within the role.</li></ul><div><br><em>Minimum Experience</em></div><ul><li>1-3 years of hands-on experience working in an end-user desktop support role or computer operations environment</li></ul><div><br><em>Preferred Experience</em></div><ul><li>2+ years experience using Google Admin Console or MS Active Directory</li><li>1+ years experience using JAMF or other MDM solution</li><li>1+ years experience using Okta or other SSO solution</li><li>1+ years experience imaging, deploying, and recycling hardware</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br></div><div><strong>About Pushpay&nbsp;</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

IT Support Analyst

<div><strong>Description:</strong></div><div>As an intern you can expect to be challenged with meaningful projects and tasks alongside professionals and subject matter experts in the field of Software Engineering Development. All interns are assigned a dedicated mentor who will be responsible for their development and acclimation.&nbsp;</div><div><br><strong>Salary: $25 - $35 per hour based on experience</strong></div><div><strong>Must be authorized to work in the US</strong></div><div><strong>Location: Allen, TX (in office)</strong></div><div><strong>Dates of the summer internship program are June 3, 2024 - August 9, 2024</strong></div><div><br></div><div><strong>Our goal:</strong></div><ul><li>Introduce you to what we do at Resi</li><li>Assign you projects that can be worked on either independently or as a team&nbsp;</li><li>Supply you with work experience in a business environment</li><li>Provide functional development that is relevant to your field of study</li><li>Give you an opportunity to gain insight if a career in this industry is the right choice for you</li><li>Allow you to build your network of professional references</li><li>Have fun while learning</li></ul><div>&nbsp;</div><div><strong>Essential Responsibilities</strong></div><ul><li>Design, develop, test, deploy, maintain and improve software as instructed</li><li>Collaborate/Scrum with a team of developers</li><li>Effectively manage individual project priorities and deadlines</li><li>Present completed work at Sprint demo meetings</li></ul><div>&nbsp;</div><div><strong>Basic requirements:</strong></div><ul><li>Self-starter</li><li>Inquisitive with a desire to learn</li><li>Critical thinker and ability to problem-solve</li><li>Able to prioritize tasks</li><li>Possess a positive attitude</li><li>Currently enrolled in a college or university working toward a bachelors or masters in an engineering related field.</li><li>Must be able to work 40 hours per week</li></ul><div><br><strong>Technical skills:</strong></div><ul><li>Experience in one of these languages; Java, JavaScript, Groovy, Python, Typescript</li><li>Knowledge of Spring, Jersey, Docker, SQL, REST APIs, React, testNG, Kubernetes, GCP, AWS, GKE, EKS, and version control</li><li>Familiar with tools such as; IntelliJ, Gradle, Eclipse, Terraform, and Jenkins</li><li>Working knowledge of Linux, preferably RedHat or CentOS and Bash</li><li>Plus if you have familiarity with DASH/HLS streaming, video codecs, ffmpeg and gStreamer</li></ul><div>&nbsp;</div><div><strong>Work Environment &amp; Physical Demands</strong></div><div><em>This job operates in a professional office environment. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role that primarily involves sitting or standing. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.</em></div><div>&nbsp;</div><div>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

Christian Jobs In Allen

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