Life.Church is hiring a
CRM Product Engineer
📍 Edmond, OK
The CRM Product Engineer will primarily be responsible for developing ministry tools within Rock RMS and providing Rock RMS support as needed to Life.Church and YouVersion’s environments and staff. This role utilizes their skills to deliver technical outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.
At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity. It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be.
The Rock Development Team leverages technology to reach people worldwide, connecting them to our ministry and each other through our website, apps, and all Life.Church locations. Our apps serve our attenders by connecting them with our church and helping facilitate their growth as a fully devoted follower of Christ. It doesn't get much better than that!
What You'll Do
- Build, configure, and test new features and processes.
- Understand ministry needs and communicate with ministry stakeholders regarding open projects.
- Assist with software upgrades through code review and testing.
- Provide great customer service to Life.Church and YouVersion staff and volunteers in-person, on the phone, and via the support desk system.
- Troubleshoot technical issues and develop a prioritized action plan for resolution.
- Receive and analyze end-user feedback and determine an appropriate course of action based on that feedback.
- Complete technical documentation for new projects.
- Coordinate with the support team to ensure that the Rock support articles are kept up to date.
- Bachelor’s Degree preferred.
Skills Needed to Succeed
- Excellent verbal, written, and interpersonal communication skills to maintain relationships and partnerships.
- Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely.
- Clearly explain complicated and detailed processes in a concise and simple way.
- Ability to self-motivate, take initiative, make independent decisions, and solve problems.
- Ability to collaborate in a team environment and work independently.
- Understanding of C#, .Net, Lava programming languages.
- Bachelor’s Degree preferred.
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