<div>Pornography destroys lives and relationships. Join the fight against pornography and change people’s lives.<br><br></div><div><strong>Be a Hero. Make A Real Difference</strong></div><div>Working at Covenant Eyes is about something bigger than creating and selling software; it’s about creating a movement and changing culture. At the end of the day you are contributing to saving a marriage, protecting a child’s innocence, strengthening a commitment to purity, and working to end sexual exploitation.</div><div><br><strong>Work-Life Balance. We Mean It.</strong></div><div>As a company focused on restoring relationships, we take our families seriously. We believe in hard work but we believe in balance too. Our first jobs are to our families and we know that balance is crucial.</div><div><br><strong>User-Centered Approach</strong></div><div>We want to create software that people want to use. We build user feedback into all stages of our work to make sure we’re on the right track and delight our users.</div><div><br><strong>Integrated Teams</strong></div><div>No inter-departmental wars here! We care and listen to each others’ ideas. A single day could include talking to designers, developers, copy writers, and Member Care.</div>

<div>The UX Researcher exists to facilitate the understanding of our chosen market and how their lives can be improved through the use of our products and services.</div><div><br>Covenant Eyes offers a certain kind of software-as-a-service that provides value and offers a unique solution to its subscriber’s situation. Without a proper understanding of our customers, their needs, and their environment we cannot hope to serve them well. The role of UX Researcher at Covenant Eyes is the critical link between what we offer and what our customers need. A proper view of potential, current and past customers builds the critical path to success across various touch-points including websites, new member onboarding, software and app interfaces, emails, and customer support touch-points.</div><div><br>Thus, the role of UX Researcher at Covenant Eyes is pivotal. A UX Researcher appreciates how the domains of qualitative and quantitative data work together to provide an accurate view of our service and how it relates to the various personas in our customer base. A UX Researcher must collect and evaluate qualitative data through various means of collection across a wide variety of our customer base and provide meaningful insights to inform the current state and future version our software and services should take. UX Researchers must also collect quantitative data to provide a deeper understanding of our service. The UX Researcher interprets and analyzes qualitative and quantitative data, leading to recommendations that directly impact our product.</div><div><br>The UX Researcher collaborates with the UX Team and and the broader Product department to share the responsibility and execution of research. They also collaborate with the Business Intelligence and Member Care teams to gather and analyze user data.</div><div><strong><br>Responsibilities</strong></div><ul><li>Make it easy for cross-departmental managers and team members to connect directly with users and business analytics throughout project and development cycles.</li><li>Plan, structure, schedule, direct, and conduct research to inform projects throughout the company, meeting the requests of project stakeholders and managers.</li><li>Recommend research methods to fulfill the desired outcomes of research requests by Executives, Project Stakeholders, and Managers.</li><li>Organize, document, store, and communicate findings making them available across departmental channels by team members throughout the company.</li><li>Facilitate discussion on the essence of the findings to inform Stakeholders; Project Leads; Managers; and Executives on the progress, project status, or fulfillment of the requested research.</li><li>Prioritize and coordinate research requests, keeping team members up-to-date on the status of their requests.</li><li>Explore and utilize a variety of research methodologies,understanding the benefits, drawbacks, and appropriate environment for deploying such methodologies.</li><li>Other duties may be assigned as needed.</li></ul><div><strong><br>Qualifications</strong></div><ul><li>Bachelor’s degree in UX Research, Psychology, Human-Computer Interaction (HCI), Cognitive Science, Anthropology, Design or a related field.</li><li>Demonstrated work in research, design, or UX field, ideally in a corporate or product-focused environment (preferably in the form of a portfolio).</li><li>Demonstrated experience with qualitative and quantitative research methodologies, including usability testing, interviews, surveys, and data analysis.</li><li>Proven ability to collaborate effectively with cross-functional teams including designers, product managers, data analysts and engineers.</li><li>Experience working with remote or distributed teams.</li><li>Experience with various UX research tools and software.</li></ul><div><br>&nbsp;<strong>Preferred Qualifications</strong></div><ul><li>At least 3 years’ experience working in research, design, or UX field, preferably in a corporate or product-focused environment.</li><li>Knowledge of accessibility standards and practices.</li><li>Experience with statistical analysis.</li><li>Experience with advanced research methodologies such as ethnographic research, eye-tracking studies, or A/B testing.</li><li>Demonstrated ability to solve deeper research problems. Examples include developing an individual research study for a problem area, conducting user interviews, recruiting participants, crafting a survey, and running debrief sessions to highlight major findings. You employ multiple types of research methodologies in your work.</li><li>Familiarity with UX/UI design tools (e.g., Sketch, Figma, Adobe XD).</li><li>Knowledge of industry trends and emerging technologies in UX research.</li><li>Certification in UX research or related fields (e.g., Certified Usability Analyst, Certified User Experience Professional).</li><li>Ability to effectively manage multiple projects and deadlines simultaneously.</li><li>If a remote employee, you are willing and able to travel to Global Headquarters in Owosso, MI several times a year. Due to this, you must maintain a current, valid driver license and personal automobile insurance. For on-site employees, no travel is required.</li></ul>

UX Researcher II

<div><strong>Overview<br></strong><br></div><div>Our UX team lives in the intersection of how our service transforms the lives of our users. The ideal UX Manager is focused on developing, maturing, and refining designers &amp; researchers as they hone their crafts and create excellent experiences for our customers. This means developing Design, Usability and Research disciplines that enable the UX team to deliver a consistent, coherent, and excellent experience. Critically, it also means caring well for the members of the UX team as people, and connecting them together into an effective and healthy team.</div><div>&nbsp;</div><div><strong>The Job</strong></div><div>&nbsp;</div><div>The UX Manager works alongside the UX Team and the Product Manager to prioritize user-centered improvements to the service within the Product Roadmap.</div><div>&nbsp;</div><div>The UX Manager will empower and facilitate the UX team in determining and delivering excellent experiences across a broad set of customer touch points:</div><ul><li>Four native monitoring clients (iOS, Android, Windows and Mac).</li><li>The Victory App (educational content and embedded reporting) on iOS, Android and the web.</li><li>The Home Page.</li><li>The Signup Process on Web &amp; in-app.</li></ul><div>Success in these activities requires an empowered and autonomous team of UX professionals able to adapt to changing conditions. The job of the UX Manager involves training and deploying the structure and processes that enable a distributed team to function seamlessly. The UX Manager is responsible for ensuring the UX team delivers high quality, consistent, and timely design and research that allows us to deliver a transformative service for our users.</div><div>&nbsp;</div><div>The core of the UX Manager is for the people. The UX Manager hires, trains, develops, and motivates designers and researchers towards craftsmanship and discipline. The UX Manager builds a healthy team out of empowered and healthy individuals.</div><div><strong><br>Responsibilities<br></strong><br></div><ul><li>Builds a team of designers and researchers who are respected and trusted, who have balanced work expectations, and who are encouraged to grow.</li><li>Fosters a collaborative environment, realizing the benefit of diverse perspectives requires a supportive environment where people are encouraged and comfortable working on the same project, sharing their work and listening to feedback, making the final output better than anyone would deliver on their own.</li><li>Oversees the gathering of requirements from users and stakeholders, and works with the Product Manager to determine scope and timing of upcoming work.</li><li>Leads the UX team in creation of new features based on the results from product strategy, user research, and usability testing.</li><li>Develops the environment for designers and researchers to succeed in cross-functional teams, building strong relationships with product management and strategy, marketing and technology.</li><li>Works regularly with other managers and leaders in technology, marketing and member care to build stronger patterns of work and cross-functional processes for project teams.</li><li>Ensures the the UX team’s delivery of high quality experiences for our users with consistency and coherency.</li><li>The UX Manager follows ethical UX practices.</li></ul><div><strong><br>Qualifications<br></strong><br></div><ul><li>Bachelor’s degree in User Experience Design, Human-Centered Design, Human-Computer Interaction, Interaction Design Fine Arts, Design, Design Research or related field, or equivalent experience.</li><li>Minimum ten years of experience working in a Design or User Experience field with a portfolio to demonstrate your experience.</li><li>Proven experience leading a UX team of Designers and Researchers in a primarily remote environment.</li><li>Successful contributions to multiple shipped products, solving for a variety of user needs in different problem spaces or platforms.</li><li>Has a history working with multiple designers who ship quality work in appropriate timelines.</li><li>Distinguished in one or more core UX skills, and Proficient in two or more skills:<ul><li>UX Research, UX Writing, Service Design, Information Architecture, Interaction Design, Information Design, Interface Design, Visual Design.</li></ul></li><li>Proficient in Human Skills:<ul><li>Professionalism, Communication, Collaboration, Adaptability and Confidence</li></ul></li><li>Proficient in Leadership Skills:<ul><li>Empathy, Planning, Strategic Thinking, Facilitation, Mentoring, Versatility.</li></ul></li><li>Fluent with industry tools like Adobe Creative Suite, Figma, Sketch, and similar software.</li><li>Experience working within agile and lean methodologies and tools such as GitHub, Trello, or Jira.</li><li>If a remote employee, you are willing and able to travel to Global Headquarters in Owosso, MI several times a year. Due to this, you must maintain a current, valid driver’s license and personal automobile insurance. For on-site employees, no long-distance travel is required.</li><li>The majority of your time will be spent at a desk using a phone, computer and monitor, and general office equipment. You may be required to reach with hands and arms; sit; stand; talk and hear; use your hands to finger, handle, or feel.</li></ul>

UX Manager

<div><strong>Overview</strong></div><div>We're looking for a talented and highly motivated Data Scientist.&nbsp; Living and working in a culture that is more concerned about personal privacy than personal accountability presents great challenges for us and, most importantly, for our members.&nbsp; This is also true with the technology stacks we all use every day, especially the ones that sit right in our pockets. &nbsp;</div><div>&nbsp;</div><div>This landscape presents great challenges for us and we need great people with the talent, skill, and desire to take on those challenges.&nbsp; Someone looking to make a positive impact that has an eye toward innovation.&nbsp; Pornography is corrupting hundreds of millions of people.&nbsp; Our goal is to change culture such that people can break free from pornography or never start using it.&nbsp; We don't need "just a Data Scientist." We need someone to build innovative solutions with us that are effective in helping to free people from pornography, work to rebuild trust, and make families strong. One person at a time. One family at a time. &nbsp;</div><div>&nbsp;</div><div>You will be joining a highly skilled team of development and quality assurance staff and collaborate regularly with UI/UX designers to build and expand our applications and services.&nbsp; A team that focuses on providing solutions to optimize performance, scalability, security protocols, and reporting capabilities.&nbsp; A team that is committed to personal and professional growth, learning new technologies, and a passion for excellence.</div><div>&nbsp;</div><div>We're picky about who we bring into the Covenant Eyes family.&nbsp; We're looking for people who are picky about the family they join.&nbsp; If that excites you, we would love to hear from you!&nbsp;</div><div><strong><br>Responsibilities:<br></strong><br></div><div><strong>Summary</strong></div><div>The Data Scientist - Reporting utilizes state-of-the-art data engineering, data science, and business intelligence modeling, analysis, and reporting tools, systems and processes to develop, build, and maintain solutions that serve as the backbone of the Covenant Eyes Accountability Report.</div><div>&nbsp;</div><div>The Data scientist works closely with business stakeholders to understand their goals and determine how data can be used to achieve those goals. They design data modeling processes, create algorithms and predictive models to extract the data the business needs.&nbsp; The Data Scientist works with emotionally taxing and ethically complex data and must be aware pf the psychological impacts these data sets may have on team members.</div><div>&nbsp;</div><div><strong>Essential Duties&nbsp;</strong></div><ul><li>Work collaboratively with stakeholders throughout the organization to identify opportunities for leveraging data to drive reporting solutions.</li><li>Mine and analyze data to drive optimization and improvement of reporting accuracy and clarity.</li><li>Assess the effectiveness and accuracy of new data sources and data gathering techniques in order to continue to deliver clear and effective data to our customers.</li><li>Develop custom data models and algorithms to apply to data sets to better our reporting accuracy based on Product vision.</li><li>Coordinate and collaborate with different functional teams to implement models and monitor outcomes to support company goals</li><li>Develop processes and tools to monitor and analyze model performance and data accuracy.</li><li>Work with the Data Science team of developers, rating specialists, and management to support the goals of Data Science in Tech and at Covenant Eyes.</li></ul><div><strong><br>Qualifications</strong></div><ul><li>Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science or another quantitative field.</li><li>Strong problem-solving skills.</li><li>Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets.</li><li>Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.</li><li>Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.</li><li>Excellent written and verbal communication skills for coordinating across teams.</li><li>Ability to connect data science solutions to their human impact on our members.</li><li>A drive to learn and master new technologies and techniques.</li><li>Most of your time will be spent at a desk using a phone, computer and monitor, and general office equipment. You may be required to reach with hands and arms; sit; stand; talk and hear; use your hands to finger, handle, or feel.</li></ul>

Data Scientist I

<div>Our human resources department is a strategic pillar, and the excellent experience our employees have with our team adds to the strength of our company.</div><div>&nbsp;</div><div>Employees across all levels of the organization seek our informed, professional, and efficient services on all aspects of human resources management and strategy. The Human Resources Director is responsible for ensuring the delivery of our programs and initiatives are closely aligned with the company values and organizational objectives. From its culture, structure, and processes, to guiding the executive leadership team, the Human Resources Director participates in efforts to further the company’s mission and overall success.</div><div><strong><br>Responsibilities</strong></div><ul><li>Administers the human resource services including, but not limited to, compensation, benefits, and leaves; performance; productivity, recognition, and morale; occupational health and safety; and administration.</li><li>Responsible for the services delivered to our employees across all stages of the employee’s journey with us, from onboarding, through separation, ensuring that the quality of the service experience is confidential, timely, excellent, and that the service is available and can be counted on.</li><li>Responsible for ensuring that Human Resources collaborates well with various teams in other divisions of the company to accomplish the goals of the organization.</li><li>Responsible for the processes and people of the Human Resources team and that operational and workforce changes improve the efficiency and effectiveness of the unit.</li><li>Responsible for fostering professional development and growth of the team through strategic and effective mentorship and training.</li><li>Lead the Human Resources team to be a healthy and effective group founded on trust within the group, behaving according to clear expectations, and focusing together on solving the problems that stand in the way of a greater capability and a more engaged team.</li><li>Lead the Human Resources team using a communications program that conveys clarity and inspires confidence and unity in light of whatever most relevant threats, challenges, changes, and successes are in view.</li><li>Researches and maintains knowledge of trends, best practices, regulatory changes, and new technologies relevant to their role.</li><li>Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance. Applies this knowledge to operations, communicates, and trains all levels of employees regarding changes in policy, practice, and applicable law.</li><li>Develops and implements departmental budget.</li></ul><div><strong><br>Qualifications</strong></div><ul><li>Minimum of 10 years of relevant Human Resources work experience, including 7 years of management experience.</li><li>Demonstrated capability to lead change and improve processes while bringing your team along for the journey.</li><li>Proven track record of developing people and managing high-performing teams.</li><li>Consistent ability to communicate effectively, earn trust, and develop positive working relationships across all aspects and all levels of the business, energizing people and teams, and establishing cooperation across functions.</li><li>Strategic decision-making capabilities with the understanding of inherent risks, and the implications of decisions and the courage to commit appropriate resources within the context of the strategy.</li><li>A high level of emotional intelligence, a servant leadership mentality, and a sense of personal responsibility over your work and that of your teams.</li><li>Strict adherence to ethical standards and integrity.</li><li>Thorough knowledge of benefits administration, Payroll administration, and employment-related laws and regulations.</li><li>Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.</li><li>SHRM-CP or SHRM-SCP highly preferred.</li><li>Must be able to lift 15 pounds at times.</li><li>Travel is primarily local during the business day in your own personal vehicle, with valid driver’s license and insurance. Some out-of-area and overnight travel may be expected.</li></ul>

Covenant Eyes

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Careers at Covenant Eyes