<div>Intulse is looking for the right person to join our client service team and work alongside other amazing people serving our clients. We want to hire people who are going to be an amazing complement to our culture and team, that’s why we look for more than just the necessary skills to do a job but also for the personality and character that your new teammates will enjoy being around and that you’ll love spending time with as well. We are focused on providing world-class technology solutions that make it easier for our clients to accomplish their missions. We work in a fast-paced, team-oriented environment where we build, sell, implement and support communication solutions for our clients. If you share this passion and have the talent to join our team then we look forward to hearing from you!</div><div><br><strong>Salary</strong></div><div>$54,746 - $62,886 per year<br><br></div><div><strong>Character Requirements</strong></div><ul><li>Responsibility: Innate desire to do more than what is expected</li><li>Thoroughness: Work with efficiency, completeness, and within reasonable timeframes</li><li>Dependability: Fulfillment of expectations without excessive oversight</li><li>Determination: Persistence to complete goals in spite of external influences</li><li>Flexibility: Willingness to adapt to the needs of multiple departments and respond to direction and vision of teammates</li></ul><div><strong>Responsibilities</strong></div><ul><li>Triage, gather and analyze client issues and determine the best way to resolve problems.</li><li>Respond to client requests via phone and helpdesk software</li><li>Have a deep understanding of our system's capabilities so you can combine our features in new and creative ways to create the communication experiences that our clients desire</li></ul><div><strong>Schedule Requirements</strong></div><ul><li>This position will work from 11:00 AM to 8:00 PM (eastern time) Monday through Friday</li><li>This position comes with a 10% shift differential pay bump</li></ul><div><strong>Required Skills</strong></div><ul><li>Ability to communicate clearly with clients and peers</li><li>Effective listener</li><li>Ability to be patient and remain calm even in stressful client situations</li><li>Enjoys and is energized by interaction with others</li><li>Technology background or strong personal interest in technology</li><li>Strong work ethic and with personal time management</li><li>Ability to critically think through, troubleshoot, and resolve problems</li><li>Ability to learn quickly in a self-directed environment with minimal supervision</li><li>Technical coursework or 1+ years in a technical support environment is not a requirement but is a huge bonus</li></ul><div><strong>Benefits</strong></div><ul><li>Profit sharing</li><li>Healthcare options</li><li>401K retirement plan with generous company matching</li><li>Generous PTO</li><li>Weekly company provided lunches</li><li>Work from home flexibility</li></ul>

Client Service Representative

<div><strong>Description</strong></div><div>Gloo was founded as a mission-driven organization with the goal to release the passion in every person to Champion the growth of another so they can be all they were born to be.<br><br></div><div>Today, organizations of all sizes in the faith ecospace use Gloo’s products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.<br><br></div><div>By building a common platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips leaders with the right tools to galvanize personal growth and change lives. We are a fast-moving and passionate team that is looking for more talented professionals who are driven to make a positive impact.&nbsp;<br><br></div><div><strong>The Opportunity: &nbsp;</strong></div><div>As the newest Associate Product Manager on our AI team, you will play a pivotal role in transforming our product vision into actionable strategies and bringing innovative products to market. This is a unique opportunity to combine your faith with technology and your vocation, contributing to products that serve the faith ecosystem. You will collaborate closely with our go-to-market teams, as well as engage with prospects and customers within the faith community to gather insights and feedback. Your role involves staying on top of the latest trends in AI and bringing fresh ideas and suggestions to the team.<br><br></div><div>In this fast-paced environment, you will assist design teams to craft compelling and intuitive user experiences. You will use tools like Figma to create product flows and detailed requirements, providing visually engaging guides that help our engineers build cutting-edge solutions. By collaborating with the executive team, finding market trends, and synthesizing customer feedback, you will help to ensure our products not only meet but exceed expectations.&nbsp; This role is hybrid, based in the Pittsburg, Pennsylvania area.&nbsp;<br><br></div><div><strong>The Team:</strong></div><div>Our AI team is a dynamic group of passionate professionals dedicated to leveraging artificial intelligence to make a positive impact within the faith ecosystem. We collaborate closely with go-to-market teams, prospects, and customers to ensure our products align with the unique needs of the faith community. Our engineers, designers, and product managers work together in an environment that values open communication and continuous learning. We thrive on solving complex problems and are excited to welcome a new Associate Product Manager who shares our enthusiasm for creating transformative products that help people grow in their personal and spiritual journeys.<br><br></div><div><strong>What You’ll Be Doing:</strong></div><ul><li>Transforming Vision into Strategy: Help to build strategies and execution plans from high-level product visions, particularly focusing on solutions for the faith community.</li><li>Collaborating Across Teams: Work closely with design, engineering, and go-to-market teams to build engaging, user-friendly products.</li><li>Engaging with Customers: Interact with prospects and customers within the faith ecosystem to gather insights and feedback, ensuring our products meet real-world needs.</li><li>Using Figma for Product Design: Utilize Figma to create product flows, wireframes, and detailed requirements that guide the development process.</li><li>Staying Ahead of AI Trends: Research the latest developments in AI, bringing new ideas and suggestions to the team.</li><li>Creating Detailed Requirements: Develop comprehensive, visually compelling product requirements and specifications.</li><li>Managing Development Timelines: Help to create product development timelines to keep projects on track.</li><li>Incorporating Feedback: Gather input from the executive team, market research, and customer interactions to inform product decisions.</li><li>Facilitating Cross-Functional Communication: Help to align all stakeholders, including design, engineering, marketing, and sales teams.</li><li>Participating in Agile Processes: Engage in sprint planning, backlog grooming, and other Agile ceremonies.</li><li>Prioritizing Features: Assess and prioritize product features based on business value and customer needs.</li><li>Ensuring Quality Alignment: Verify that product deliverables align with company goals and provide exceptional user experiences.</li></ul><div><br><strong>Requirements<br></strong><br></div><div><strong>What We’re Looking For:&nbsp;</strong></div><ul><li>Educational Background: Bachelor's degree in Business, Computer Science, Engineering, Design, or a related field; or equivalent experience.</li><li>Experience Level: 1-2 years of experience in product management, product development, or a related role.</li><li>AI Enthusiasm: A strong interest in AI technologies and their application in product development.</li><li>Proficiency in Figma: Experience using Figma or similar design tools to create product flows and wireframes.</li><li>Customer Engagement: Experience working closely with sales, marketing, and directly with customers or prospects.</li><li>Design Collaboration: Experience collaborating with design teams to create user-centered products.</li><li>Communication Skills: Excellent verbal and written communication skills with the ability to collaborate effectively across teams.</li><li>Trend Awareness: Passion for staying updated on the newest trends in AI and technology.</li><li>Adaptability: Comfortable working in a fast-paced environment and managing multiple projects simultaneously.</li><li>Analytical Mindset: Strong problem-solving skills and an analytical approach to decision-making.</li><li>Agile Familiarity: Knowledge of Agile methodologies and tools (e.g., Jira, Trello) is a plus.</li><li>Passion for Innovation: Eagerness to bring new ideas to the table and drive innovation.</li></ul><div><br><strong>Benefits<br></strong><br></div><div><strong>Compensation</strong>: $90,000 - $110,000<br><br></div><div><strong>Our Team Members Enjoy:</strong></div><ul><li>Compensation and bonus commensurate with experience</li><li>Plenty of time off to keep you balanced</li><li>Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Onsite and virtual social events&nbsp;</li><li>Dedicated office space in Sewickley, Pennsylvania, right outside of Pittsburgh. Enjoy a charming neighborhood with many walkable shops and amenities. &nbsp;</li><li>Headquartered in downtown Boulder off of iconic Pearl Street Mall. Steps to a variety of restaurants, coffee shops and hiking trails.</li></ul>

Associate Product Manager

<div>This is a Hybrid position.<br><br><strong>Description</strong></div><div>Gloo was founded as a mission-driven organization with the goal to release the passion in every person to champion the growth of another so they can be all they were born to be.<br><br></div><div>Today, organizations of all sizes use Gloo’s products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.<br><br></div><div>By building a common AI platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips champions with the right tools to drive personal growth and human flourishing. We are a fast-moving and passionate team, looking for talented professionals driven to make a positive impact.<br><br></div><div><strong>The Opportunity:</strong></div><div>As a member of the AI Engineering Team, you will play a key role in building and optimizing our platform to deliver AI-driven tools that align with Gloo’s mission of championing personal and spiritual growth.&nbsp;<br><br></div><div>You will contribute to feature development across multiple applications, enhancing security, optimizing our full-stack architecture, and implementing solutions that enable Gloo’s strategic vision for AI-enabled growth and human flourishing.<br><br></div><div>You will work closely with teams to ensure our platform is robust and scalable, supporting strategic initiatives such as next-generation AI tools, trusted data infrastructures, and enhanced developer experiences. Additionally, you’ll support integrating advanced AI models and ensuring our applications serve a broad range of users, from faith organizations to individuals seeking personal growth and rooted in trust.&nbsp; This is a hybrid position working out of the Pittsburg, Pennsylvania area.<br><br></div><div><strong>The Team:</strong></div><div>Our Engineering Team is passionate about ensuring that our software is of the highest quality and delivers exceptional value to our customers. As we scale our AI-driven solutions, you’ll work with a dynamic team committed to learning, innovation, and excellence.<br><br></div><div><em>What You’ll Be Doing:</em></div><ul><li>Designing end-to-end solutions that include database, API design, and testing, as well as implementing UI/UX using NextJS, React, and other Javascript Libraries..</li><li>Working on scalable and secure cloud architectures that support Gloo’s AI and data initiatives, including trusted data handling and AI-driven content solutions.</li><li>Enhancing our web applications’ performance and security to ensure stability and resilency–no matter the throughput.</li><li>Collaborating closely with the product and AI engineer team to deliver solutions that align with Gloo’s strategic goals in AI development and platform expansion.</li><li>Contributing to the continuous improvement of our development pipeline, ensuring efficient deployments and high-quality releases.</li><li>Supporting the integration of advanced data and AI services to help organizations and individuals grow in their faith and personal development.</li><li>Optimizing our design and performance while using modern tech stacks that align with Gloo’s strategic focus on innovation.</li><li>Mentoring teammates and contributing to knowledge-sharing and team growth as we scale our platform and AI tools.</li></ul><div><br><strong>Requirements</strong></div><div><em>What We Are Looking For:</em></div><ul><li>A passion for serving fellow team members and customers through thoughtful, effective, and robust software solutions.</li><li>At least 1-2 years of experience working on web applications within collaborative teams.</li><li>Autonomous and self-driven leadership in a collaborative environment that requires proactive solutions.</li><li>A growth mindset to learn and deliver functional features in Artificial Intelligence and Machine Learning.</li><li>Expertise in React, Next.js or equivalent front-end framework.</li><li>Expertise in Python as a backend service to power APIs and AI workflows.</li><li>BS in Computer Science or Engineering, or equivalent demonstrated experience.</li><li>Experience with building and maintaining automated test suites for web applications.</li><li>Familiarity with Docker, Kubernetes, containerized deployment environments, and GitHub Actions.</li><li>Experience delivering work via a continuous improvement and delivery methodology.</li><li>Familiarity with Kanban software development methodologies.</li><li>Exposure and understanding implementing AI technologies.&nbsp;</li><li>Excellent written and verbal communication skills for effectively translating technical solutions.&nbsp;</li></ul><div><strong>Benefits<br></strong><br></div><div>Compensation: $95,000 - $115,000<br><br></div><div>Our Team Members Enjoy:</div><ul><li>Compensation and bonus commensurate with experience</li><li>Plenty of time off to keep you balanced</li><li>Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Fresh fruit, snacks, coffee and sodas</li><li>Onsite and virtual social events to keep us connected in our Hybrid work environment</li><li>Dedicated office space in Sewickley, Pennsylvania, right outside of Pittsburgh. Enjoy a charming neighborhood with many walkable shops and amenities. &nbsp;</li><li>Headquartered in downtown Boulder off of iconic Pearl Street Mall. Steps to a variety of restaurants, coffee shops and hiking trails.&nbsp;</li></ul><div><br>This role will be posted until filled.</div>

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