Samaritan's Purse is hiring a
HR Support Services Analyst

📍 Boone, NC

👤 Role Type: Full-time

Are you a skilled professional with a passion for optimizing systems to support an organization and its employees? Samaritan’s Purse is looking for a HR Support Services Analyst to join our team in either Boone, NC or North Wilkesboro, NC. In this role, you will play a vital part in maintaining and improving our HR processes within PeopleSoft (ERP software), ensuring data integrity, optimizing workflows, and enhancing system efficiencies. Come use your skillset to share the hope of the Gospel around the world!

A day in the life of a HR Support Services Analyst:

At Samaritan’s Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of a HR Support Services Analyst, you will have the opportunity to:

Maintain your personal relationship with Jesus Christ and be an effective witness for Him
Coordinate HR process flows in the HRIS system, performing data entry, audits, approvals, and ensuring timely and appropriate completion of requests
Audit data, working with leaders as well as HR, IT, and Payroll to resolve discrepancies and processes adjustments
Run daily, weekly, and monthly reports, analyzing data to identify trends and make recommendations for improvements
Manage HR Helpdesk tickets in the JIRA system, resolving or assigning cases, and leveraging FAQs
Recommend and help implement HRIS process and service improvements in collaboration with IT and HR subject matter experts to enhance efficiency
Assist in creating end-user documentation, providing training materials and support as needed
All other duties as assigned

Learn more about serving with Samaritan’s Purse.

Qualifications & Experience:

Bachelor’s degree in Human Resources, Information Systems, Computer Science, Business Management or related field and three or more years of experience supporting with PeopleSoft; or equivalent combination of education and experience.
Thorough knowledge of PeopleSoft HR functions and processes preferred, other HCM software beneficial.
Thorough knowledge of HR processes and data maintenance.
General knowledge of Time & Labor systems and processes.
Ability to navigate and work within complex information systems.
12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire.

Job Location: Boone, NC or North Wilkesboro, NC

Type: Full-Time

Language Requirement: Fluency in English (required)

Benefits: