Planning Center is hiring a
Remote Quality Assurance Tester

• Organizing and managing Beta testing groups for web software or mobile apps
• Collaborating with the product team on the rollout strategy of software, accounting for different customer segments
• Collaborating with team members to define test objectives and write testing plans
• Executing tests and updating the testing suite as needed
• Using tools to ensure compliance with accessibility standards
• Investigating bug reports and adding context before passing them to developers
• Identifying patterns in bugs to prevent future bugs and update testing plans
• Reviewing Product Pitches - evaluating product pitches from a quality perspective
• Attending meetings with Product Managers (PM) and Engineering Managers (EM) to understand the SDLC and the best ways to support the team
• Communicating effectively with team members

Who We Look For

•  Engage with Humility - We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.
•  Invest in our team - We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.
•  Do Our Best Work - We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.
•  Focus on Customer Impact - We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.
•  Think Holistically, Work Iteratively - We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.

The Hiring Process

• Step one: Apply with a resume and cover letter. Your cover letter should speak directly to your interest in this position and why you want to work at Planning Center. You should also share a time when you used a piece of technology that left you feeling frustrated. We want to hear what made it frustrating and how you would have improved it. Be specific about what didn't work well and why it mattered to you.
  
  (A word of caution for those using AI cover letters: When compared to the hundreds of other candidates who did the exact same thing, it becomes painfully obvious who took the AI first draft. If you're going to use these tools, we ask that you use them well. Please give our recruiter something a bit more human to read.)
• Step two: Zoom Interview with our Talent Acquisition Specialist to get to know you better.
• Step three: A technical interview with a few people from the QA team.
• Step four: Team Interview with a few people from the QA team.
• Step five: Pending all goes well, an offer will be extended, and you get to consider if we're a good fit for you.

• Full-time resident in the United States
• Eligible to work in the United States

• One (1) to two (2) years of experience in software testing
• Knowledge of various phases of SDLC and how QA fits into it
• Eagerness to learn new tools, technologies, and testing techniques
• Prior experience in test planning and execution (preferred)
• ISTQB-CTFL Certification is not required, but it is preferred
• Experience with bug tracking and version control systems
• Experience in conducting Beta testing and managing rollout strategies.
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong attention to detail
• Ability to work independently and manage tasks