<div>Gloo was founded as a mission-driven organization with the goal to release the passion in every person to Champion the growth of another so they can be all they were born to be.<br><br></div><div>Today, organizations of all sizes in the faith space use Gloo’s products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.</div><div><br>By building a common platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips leaders with the right tools to galvanize personal growth and change lives. We are a fast-moving and passionate team that is looking for more talented professionals who are driven to make a positive impact.<br><br></div><h3><strong>The Team:</strong></h3><div>Gloo360 is the premier managed services provider (MSP) division of Gloo dedicated to delivering comprehensive technology and operational support to non-profit organizations and mission-driven enterprises. By managing critical systems such as IT infrastructure, cybersecurity, cloud solutions, and enterprise platforms like Workday, Salesforce, and HubSpot, Gloo360 empowers its partners to focus on their core missions. Through innovative solutions, strategic integrations, and exceptional customer support, Gloo360 ensures operational excellence while driving efficiency, scalability, and transformative impact for the organizations it serves.</div><div><br></div><h3><strong>The Opportunity:</strong></h3><div>The Program Manager at Gloo360 will oversee and drive the successful execution of complex, cross-functional programs across various operational areas, including Workday, Salesforce, HubSpot, and other enterprise platforms. This role requires strong leadership, communication, and organizational skills to balance technical and business priorities, manage cross-departmental efforts, and deliver results aligned with Gloo360’s goals. Program Managers will specialize in managing projects and initiatives for specific systems or take on generalist responsibilities for broader program management needs. This position is remote based at our headquarters in Boulder, Colorado.</div><div><br></div><h3><strong>What You’ll Be Doing:</strong></h3><ul><li>General Program Management<ul><li>Develop and oversee cross-functional programs, cultivating strong relationships with internal and external stakeholders.</li><li>Collaborate with Product Owners to align program objectives with key business goals.</li><li>Manage program roadmaps, ensuring deliverables are achieved on time and within budget.</li><li>Monitor and mitigate program risks, ensuring smooth execution across teams.</li><li>Facilitate agile ceremonies, including sprint planning, retrospectives, and daily stand-ups.</li><li>Partner with IT teams to align programs with data governance and technology strategies.</li><li>Work with stakeholders to identify improvement opportunities and prioritize system enhancements.</li><li>Drive the adoption of best practices for project management and operational workflows.</li><li>Develop and maintain comprehensive program documentation, including roadmaps, plans, and status reports.</li><li>Regularly report on program progress, performance, and outcomes to leadership.</li></ul></li></ul><div><br></div><h3><strong>What We're Looking For:</strong></h3><ul><li>Bachelor’s degree in Business Administration, Information Systems, or a related field.</li><li>5+ years of experience in program management, with expertise in enterprise systems like Workday, Salesforce, or HubSpot.</li><li>Proven ability to lead cross-functional programs across technical and non-technical teams.</li><li>Strong understanding of system integrations, data governance, and enterprise workflows.</li><li>Experience with agile methodologies and project management tools (e.g., JIRA, Asana).</li><li>Familiarity with platforms such as Google Workspace, Slack, and Tableau is a plus.</li></ul><div><br></div><div><strong>Compensation:</strong> $95,000 - $140,000</div><div><br></div><h3><strong>Our Team Members Enjoy:</strong></h3><ul><li>Compensation and bonus commensurate with experience.</li><li>Plenty of time off to keep you balanced.</li><li>Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans.</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business.</li><li>Onsite and virtual social events to keep us connected in our hybrid work environment</li><li>Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails.</li></ul>

Program Manager

<div><strong>Get Involved!<br></strong><br></div><div>Samaritan's Purse is seeking a<strong> Program Manager </strong>to join our <strong>Information Technology </strong>at our International Headquarters location in <strong>Boone, N.C.</strong> As a Program Manager, you will be responsible for in-house consultation to Samaritan's Purse staff on the effective planning, deployment, and use of technology. This position is crucial liaison between our Information Technology department, and other ministry teams within Samaritan's Purse. Come use your gifts and talents to advance the Gospel!</div><div>&nbsp;</div><div><strong>A day in the life of a Program Manager:</strong></div><div>At Samaritan's Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.&nbsp;</div><div>&nbsp;</div><div>In the role of <strong>Program Manager </strong>you will have the opportunity to:</div><ul><li>Maintain your personal relationship with Jesus Christ and be an effective witness for Him</li><li>Build and manage working relationships between IT and assigned business units or program areas within the organization</li><li>Identify and understand technology needs and drive solutions delivery for assigned areas, with involvement in relevant IT projects from concept to delivery</li><li>Drive collaboration and communication across teams and departments to shape IT solution delivery and business unit IT portfolios</li><li>Manage projects as necessary and ensure that IT projects in assigned program areas align with organizational strategic objectives</li><li>Lead business analysis and user acceptance testing activities, as needed, when dedicated resources are not allocated</li><li>Coordinate activities and dependencies across projects to control program timelines and budget</li><li>Utilize project management tools (i.e Jira) to develop and manage project and/or program plans</li><li>Assess resource requirements of technology projects and recommend whether project teams should be staffed internally or outsourced</li><li>Manage the relationship between relevant vendors and internal IT teams</li><li>Provide oversight for the implementation of solutions</li><li>All other duties as assigned</li></ul><div>&nbsp;</div><div><strong>Qualifications &amp; Experience:</strong></div><ul><li>Bachelors degree in a relevant field and/or five (5) to seven (7) years of related experience</li><li>Comprehensive knowledge of IT Program Management and Project Management principles and methodologies</li><li>Comprehensive knowledge of the Software Development Life Cycle (SDLC), including Agile or Waterfall methodologies</li><li>General knowledge of software quality assurance (QA) and ability to facilitate user acceptance testing (UAT) with relevant business units</li><li>General knowledge of Project Portfolio Management (PPM) and ability to facilitate project prioritization and portfolio reviews</li><li>General understanding of Project Management tools such as Jira, Workfront, or similar</li><li>Ability to build and maintain trust-based relationships between IT and relevant business units</li><li>Strong communication skills</li><li>PMP or PgMP Certification preferred, but not required</li><li>Twelve credit hours of college-level Biblical studies preferred not required</li></ul><div><br><strong>Job Location: </strong>Boone, N.C</div><div><strong>Type: </strong>Full-Time</div><div><strong>Language Requirement: </strong>Fluency in English (required)</div><div><strong>Benefits:</strong></div><ul><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Term Life Insurance</li><li>401 (k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation days</li><li>10 sick/personal days</li></ul><div><br><strong><em>Samaritan's Purse Mission Statement:</em></strong></div><div>Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.</div>

IT Program Manager

<div><strong>Work. Serve. Thrive.<br></strong><br></div><div>Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.<br><br></div><div>Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.<br><br>Learn more about Feeding America here.<br><br>This position is based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.</div><div><strong><br>The Opportunity</strong><br>The Program Manager will define, plan, execute, and manage rollout of various technology projects and initiatives according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. Projects and initiatives may include new systems development, technical training and/or product training, as well as innovating and improving existing internal systems and processes. Facilitate knowledge transfer through various means, including formal training sessions, documentation development, and overall information organization throughout FANO and our partner network. Provide consulting and operational services to various internal departments to assist teams in meeting defined business goals. Act as a system administrator to many of the tools and applications used by FANO and our partners.<br><br><strong>Compensation</strong><br>Here at Feeding America national organization, equity is central to our mission and is an integral part of our compensation policies and structures. Historically, systemic racism and sexism in all aspects of our society, including compensation practices, has led to pay inequities that negatively impact people of color, women, and especially women of color. These practices include basing salary offers on previous compensation and negotiating salary offers. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. The salary range listed below represents the starting to mid-point salaries for positions and comparable roles at this level at our organization and candidates should expect to be offered a salary near the starting point of the range that is listed on the job posting. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. <br><br><strong>Salary Range: $109,000 to $114,000 Based on Experience<br><br>Responsibilities:</strong></div><div><strong>Project Management and Process Development</strong></div><ul><li>Define project scope, objectives and deliverables that support business goals in collaboration with senior management and stakeholders while building and growing business relationships vital to the success of the project.</li><li>Direct and manage project development from beginning to end (develop project plans and associated communication documents, delegate tasks and responsibilities, identify and resolve issues within the project / manage project dependencies, track project milestones and deliverables, deliver progress reports, manage changes in project scope, determine and assess need for additional resources).</li><li>Define and document key processes to effectively manage applications and systems; identify and define enhancements to existing systems as well as gaps between existing processes and systems and define requirements to align the two.</li></ul><div><br><strong>System Administration and Management</strong></div><ul><li>Serve as business owner for various collaboration applications and tools, including SharePoint Online, Yammer, Stream on SharePoint, OneDrive for Business, and Cisco Webex.</li><li>Administer and manage Feeding America’s SharePoint Online presence including apps integrated with SharePoint with the goal of continually improving end-user experience and provide support to site owners as needed; chair governance committee to help define and drive policies, approve navigation / taxonomy changes and site creation, and act as overall subject matter expert (SME). Perform search maintenance and optimization for SharePoint Online, including spotlighting key content and developing synonym lists based on usage/search data.</li><li>Assist with facilitating and maintaining Feeding America’s Yammer community, including defining and documenting processes regarding how content will be created, maintained, and improved, as well as documenting roles and responsibilities.</li><li>Manage master food bank data for member network and other partners in central CRM tool including process documentation illustrating how data interacts with other systems.</li><li>Manage account creation processes and inputs into Microsoft Entra ID for new food bank and partner accounts; conduct periodic audits of existing accounts via Azure Account Reviews.</li><li>Act as SME for all Microsoft 365 apps and provide technical support as needed to FANO staff to assist with understanding and utilization of these resources.</li></ul><div><br><strong>Technical Training and Documentation</strong></div><ul><li>Develop and maintain Technology new hire program to introduce new employees to common technology tools and applications.</li><li>Develop resources to facilitate ongoing training of new systems and functionality and manage deployment and maintenance of resources in SharePoint Online. This may include “How To” documentation, quick reference guides, videos, and FAQs; coordinate and present training to staff.</li><li>Facilitate communications with employees by contributing content to FANO Connection, including FAQs and new features regarding Technology-supported collaboration tools. Continually create effective communications around technical topics and publish content as announcements to share updates or action required items that impact Technology-supported collaboration tools.</li></ul><div><br><strong>Required Technical Competencies and Experience</strong>&nbsp;</div><ul><li>5+ years Business Analyst/Project Management experience, with specific experience in defining system design requirements and administering web-based applications as well as managing all aspects of process development and execution.</li><li>Responsible and motivated individual with an excellent work ethic.</li><li>Excellent written, verbal, and interpersonal skills with strong attention to detail.</li><li>Outstanding organizational and time management skills.</li><li>Experience with web-based applications, including administration, content management and reporting.</li><li>Technically competent with various software programs and tools, including Microsoft 365 Suite (such as SharePoint Online, Yammer, Stream on SharePoint, Power Automate, and Microsoft Forms), collaboration platforms (such as Cisco Webex and Microsoft Teams), project management software, CRM systems (such as Salesforce), and ITIL platforms (such as ServiceNow).</li></ul><div><strong><br>Foundational Requirements:</strong></div><ul><li><em>Mission Focused</em> – Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.</li><li><em>Embraces Equity, Diversity and Inclusion</em> – Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.&nbsp; Committed to continuous personal EDI development.</li></ul><div><strong><br>Required Leadership Competencies:</strong></div><ul><li><em>Communicates Effectively: </em>Conveys clear and effective messages using verbal and written communication within individual, small group, and formal presentation settings. Communicates project/operating priorities and updates to key stakeholder audiences that may include staff, network food bank members, donors, and other groups. Responds positively to requests to share information while maintaining confidentiality of sensitive content. Adjusts message and content based on feedback provided.&nbsp;</li><li><em>Establishes Vision and Crafts Strategy:</em> Develops strategic initiatives and creates a supporting portfolio of projects aligned to department strategy and operating goals. Partners with leaders in other departments to identify strategies for breaking down long-term barriers to achieving critical organizational goals.</li><li><em>Leverages Functional Expertise: </em>Uses advanced functional knowledge to shape decisions and plans. Takes initiative to stay current and apply knowledge of own field, including to improve processes, practices, and policies. Regularly offers to share functional expertise with others to help them succeed.</li><li><em>Inspires, Motivates, and Influences Others:</em> Shows passion for our mission in a way that energizes and engages others to personally do more toward ending hunger. Finds creative ways to engage and excite staff, food bank members donors, and other key stakeholders to act upon our mission to end hunger. Sincerely thanks people at all levels of the organization for their contributions and provides them with specific feedback about good work. Garners support and influences others by adapting approach and messages aligned to audiences' concerns.</li><li><em>Continuously Improves</em>: Pursues opportunities to identify new ideas, scan for best practices, share learnings, and drive continuous improvement. Analyzes current practices, policies, and procedures to find areas for improvement and apply best practices. Reinforces a data-driven, learning, and innovation-focused mindset across the organization through persistent inquiry for and sharing of external practices. Gives others latitude to test new ideas and learn from the experience.&nbsp;</li></ul>

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