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CRISTA Ministries is hiring a
Associate Salesforce Administrator

📍 Shoreline, WA

This is a full time position with benefits
Compensation is between $69,000 to $71,000 per year, DOE
Benefits –
Competitive package including medical, dental, vision, up to 85% King’s school discount for dependent child(ren) (K-12) and 4-weeks of paid parental leave. 

COMPANY OVERVIEW
CRISTA exists to make known the love of Jesus Christ through demonstrated works of service and ministry. We use every method available so that the people of the world may hear the Gospel, accept Christ as their Savior, and grow in their faith. We are a united yet diverse family of Biblical Ministries inspired by a shared vision to serve and impact the young through the elderly, all cultures and backgrounds, in our own backyard and around the world through excellence in our service and operations. By leading a healthy and sustainable organization, CRISTA empowers its ministries to serve the needs of the world and share the Gospel, making disciples. Our commitment is to glorify, honor and obey the Lord in all we do through a workforce of staff and volunteers who are called, committed, and faithful Christians.

CRISTA is five distinct ministries, each with their own vision and mission. And yet, they are all part of the CRISTA family. Each ministry has answered the call to serve in their unique way, striving together toward one goal—to draw people into a transforming relationship with Christ. From World Concern’s relief and development efforts around the globe; from CRISTA Media’s stations that broadcast uplifting messages and music through your radio dials to the fireside songs that bring joy to campers year-round at CRISTA Camps; from the young minds equipped with knowledge at King’s Schools to the seniors receiving exceptional care at CRISTA Senior Living. Whether traversing the globe or right in our backyard, the CRISTA family of ministries is empowered to meet the needs of those we serve. 

POSITION SUMMARY
The Associate Salesforce Administrator is responsible for providing expert end user support for the fundraising system to achieve the highest level of competency and effectiveness.  Assist in overseeing the system maintenance program, donor data integrity, data metrics, analytics and reporting to support Donor Engagement and Donor Relations’ overall fundraising objectives. 

ESSENTIAL FUNCTIONS
(General overview and may not include all details of responsibilities)

DUTIES
  • Assist in the development of best practices and protocols on data collection, reporting processes, and workflows within Salesforce.
  • Setup, prioritize, and manage data transfers and integration between Salesforce and other database systems to optimize information sharing, synchronization, and efficiency.
  • Assist in the integration of Salesforce and other software systems.  Identify and leverage built-in functionality, apps, and custom objects to solve business problems.
  • Create regular and ad hoc reports, donor lists, imports, exports, and other tasks as needed.  Collaborate with management and end users.
  • Provide vision and change management across the organization as systems and processes evolve. 
  • Lead trainings and document changes.
  • Work collaboratively with supervisor, coworkers and customers.
  • Perform other related duties as assigned.

Conduct that reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).

ESSENTIAL QUALIFICATIONS

CHRIST CENTERED
  • Belief that Jesus Christ is Lord and Savior
  • Ongoing affirmation of alignment with and support of CRISTA’s Statement of Faith and Christian Community Representative Statement (CCC).
  • Demonstrates the values of a CRISTA leader.

EDUCATION
  • Bachelor’s degree in Computer Science, Business, Database management or related field from an accredited college or university recognized by the United States Department of Education or equivalent.  Relevant work experience may be substituted for education.

EXPERIENCE
  • One year or experience with relational databases, CRM systems, or cloud computing.
  • Administering, configuring and customizing Cloud Applications.

SOFTWARE / EQUIPMENT KNOWLEDGE
  • Salesforce 
  • Microsoft Suite products including proficiency in Excel.

OTHER CONSIDERATIONS
  • Proven ability to translate business needs into technological solutions.
  • Able to work with and problem solve across multiple stakeholders.
  • Strong technical and analytical skills.
  • Able to prioritize effectively with excellent project management skills.
  • High quality written and verbal communication and ability to translate technology for non-tech people.
  • Experience designing high quality processes.
  • Able to work independently and across departments and teams.
  • Experience working in intercultural environments.
  • Collaborative, flexible style with a customer service mentality, inclusive learning orientation and team focus.

PREFERRED QUALIFICATIONS

EDUCATION
  • Certification or degree in Database Management.

EXPERIENCE
  • Salesforce.com development tools and techniques, e.g. APEX language, Force.com custom development, triggers, controllers, Force.com SOAP and REST APIs, JSON, sObjects, SOQL, SOSL, Chatter APIs, outbound messaging and creating Visual Force pages.
  • Raiser’s Edge and other software applications.
  • Crystal Reports and/or other custom report packages.

LICENSURE / CERTIFICATION
  • Salesforce Administrator Certification, Admin 201
  • Salesforce Certifications (Service Cloud Consultant, Salesforce Developer, Salesforce Platform App Builder).

OTHER CONSIDERATIONS
  • Understand the needs and priorities of Faith based Non-Profits.
  • Extensive experience within multi-ministry organizations.
  • Familiar with fundraising practices of CRISTA Ministries (Knowledge of direct mail, phone-a-thons, and fundraising techniques, ideally in a multi-ministry context).

STATEMENT OF NONDISCRIMINTATION
CRISTA is a Christian, religious organization that lives out its faith-based mission through five ministries: CRISTA Camps, CRISTA Media, CRISTA Senior Living, King’s Schools, and World Concern.  As permitted by Title VII of the Civil Rights Act of 1964, CRISTA reserves the right to prefer employees of a particular religion and to require its employees to hold certain religious beliefs, engage in certain religious observances, and engage in or refrain from engaging in certain behavior, based on CRISTA’s religious beliefs. CRISTA’s employees must agree with and support without reservation CRISTA’s Statement of Faith and must conduct themselves in accordance with the religious beliefs and practices that flow from that Statement of Faith and CRISTA’s Christian Community Policy.

Among those employees and employment applicants who agree with and support without reservation and abide by the Statement of Faith and CRISTA’s Christian Community Policy, CRISTA does not unlawfully discriminate on the basis of race, color, national origin, age, sex, disability, genetic information, or any other protected characteristic. Based on its religious beliefs, CRISTA values and respects the dignity of all persons and appreciates the diversity of God’s creation.
CRISTA Ministries Logo
💵 Salary: $69,000 - $70,999
📍 Location: Shoreline, WA

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