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Gateway Church is hiring a
IT Integration Engineer

📍 Southlake, TX

Principle Responsibilities
  • Integration Strategy: Develop and execute a comprehensive integration strategy for connecting multiple SaaS applications within the organization.
  • API Integration: Develop and maintain API connections between SaaS applications, ensuring data synchronization and real-time updates.
  • Data Mapping: Map data fields and processes between SaaS platforms to enable consistent and accurate data flow.
  • Workflow Automation: Implement workflow automation to streamline business processes, reducing manual tasks, and automating device life cycle through SaaS Apps such as Okta, Workday, Active Directory and more.
  • Error Handling: Develop error-handling mechanisms to identify and resolve integration issues promptly.
  • Performance Optimization: Monitor and optimize integration performance to minimize latency and ensure responsiveness.
  • Documentation: Create and maintain technical documentation for integration processes, API endpoints, and data mapping.
  • Testing: Conduct thorough testing of integrations to validate functionality and troubleshoot any issues.
  • Collaboration: Collaborate with internal stakeholders, SaaS vendors, and third-party providers to ensure successful integrations.

Required Skills 
Unique Skills & Knowledge 
  • Excellent communication skills. Plus, the ability to communicate complex solutions clearly to all audiences. (Written and verbal)
  • Naturally personable and outgoing, with a friendly demeanor.
  • You are teachable. You know when something is over your head and are not afraid to ask for help.
  • Ability to solve problems and prioritize customer requests even with multiple interruptions.
  • Ability to quickly adapt to newly implemented technology.
  • You’re a go-getter, on a mission to get the job done, see a task through to completion, and bring your best every day.

Problem Solving & Decision Making 
  • High level of resourcefulness. Must know when and where to dig for information, and when to ask for help.
  • Solution-oriented.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and resolve problems.

Relational Connection
  • Gateway Staff (all locations)
  • Part-time staff and high-capacity volunteers.
  • Maintain vendor relationships

Physical Capabilities
  • Able to pick up and carry large items such as monitors and desktop computers, cameras, servers and UPSs.

Core Competencies
  • Punctual and reliable
  • Customer service centered
  • Proactive
  • Team player
  • Teachable

Technical Competencies
  • Strong knowledge of RESTful APIs, webhooks, and integration patterns.
  • Proven experience of SaaS Apps such as Okta, Workday, Active Directory and more
  • Intermediate level understanding of Networking
  • Experience with MacOS X and Windows products
  • Proficiency in programming languages like Python, JavaScript, or others as needed

Key Performance Measurements
  • Timely completion of assigned tasks and projects.
  • Ability to give and receive feedback to the Information Technology Team as well as end users.
  • Contribution to knowledge base articles.
  • Ability to quickly understand new technologies.
Gateway Church Logo
📍 Location: Southlake, TX

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