<div><strong>The Most Powerful Giving Platform On The Planet.</strong>&nbsp;</div><div>Overflow is the philanthropy platform for today-pairing modern technology with an uncomplicated approach to giving. We are a Series A startup founded in Silicon Valley with an audacious mission to inspire the world to give. We are backed by top-tier VC firms (Uncork, Craft &amp; Village Global) and strategic angels &amp; leaders within organizations like Hubspot, Golden State Warriors, Carta, Lyft, Stripe, &amp; Venmo.&nbsp;</div><div><br>We are addressing a $450B philanthropic market ripe for disruption. Overflow is a B2B SaaS company that unlocks net-new donations for nonprofits solving some of the most pressing problems we face as a civilization. We are working to make generosity frictionless across all asset classes and we are starting with stocks. Some of the top nonprofits in the world trust us and we are positioned to lead the market as a top payments provider.</div>

<div><strong>Return To Office</strong>&nbsp;</div><div>This is an in-person role located in Mountain View, California or Birmingham, Alabama<br><br><strong>JOB DESCRIPTION</strong>&nbsp;</div><div>Overflow’s Account Manager is responsible for cultivating relationships with Overflow’s customers to help them realize immense value on the platform and grow their organizations’ giving revenue. The Account Manager oversees client relationships from the moment of signature through renewal, including managing upsell opportunities and retention. This individual will have the opportunity to approach partners with a genuine desire to add value to their organizations and influence the product roadmap based on customer insights gained through various touchpoints. The ultimate goal of the Account Manager is that customers love the platform so much they share Overflow with their network and grow the Overflow customer base.&nbsp;</div><div><br><strong>REPORTS TO</strong>&nbsp;</div><div>Head of Partnership Success - <a href="https://www.linkedin.com/in/clairemachado/">Claire Machado</a>&nbsp;</div><div><br><strong>RESPONSIBILITIES</strong>&nbsp;</div><ul><li>Develop a high-touch engagement program that incorporates the “Overflow touch” - above-and-beyond service including gifts and in-person visits to top clients.</li><li>Work with a portfolio of partners to help them meet their business objectives through Zoom calls, trainings, content development, etc.</li><li>Act as the relationship thread throughout activation and onboarding to ensure a customer’s needs are met and the partnership builds a strong foundation from day one.</li><li>Develop and build strong relationships with key customer stakeholders and executive sponsors through in-person visits, deeply understanding their goals and aligning our work with those, celebrating key moments for the organization with them, and more.</li><li>Understand customers’ needs and priorities to optimize the use of the Overflow platform</li><li>Identify new opportunities to up-sell, cross-sell, and increase utilization of features</li><li>Deploy effective renewal strategies to maintain a 100%+ NDR</li><li>Effectively communicate application features and product information for new releases and facilitate their adoption</li><li>Be the voice of the customer and provide internal feedback on how Overflow can better serve our customers</li><li>Collaborate closely with various cross-functional teams (Product and Engineering, Marketing, and Go To Market) to drive better results.</li><li>Ensure excellent CRM usage and reporting</li></ul><div><br><strong>NON NEGOTIABLE QUALIFICATIONS</strong>&nbsp;</div><ul><li>Alignment to Overflow’s mission to Inspire The World to Give founded on Christian Proverbs 11:24 “The world of the generous gets larger &amp; larger.”</li><li>Agreement with Overflow Values which inspires Overflow Company Culture</li><li>Willingness to travel &amp; participate in in person gatherings</li><li>Commitment to serving the evangelical Christian church space, along side wider 501c3 non profit space</li></ul><div><br><strong>DESIRED TECHNICAL SKILLS &amp; APTITUDES</strong>&nbsp;</div><ul><li>You are deeply passionate and curious about the work of churches and nonprofits and how it can be accelerated through innovation and generosity.</li><li>You care about the details and won't stop until a solution is found.</li><li>You engage clients from a place of authenticity and empathy, seeking to do whatever it takes for them to be successful.</li><li>You're an outstanding <em>verbal</em> communicator that knows how to think on your feet and work with a team to develop innovative strategies that further the partnership.</li><li>You're an exceptional <em>written</em> communicator with a talent for making clients feel known and understood, and an ability to craft comprehensive, well-informed communications.</li><li>You are exceedingly organized and are skilled in managing and following up on many tasks at once.</li><li>You are a problem solver who understands that true partnership creates win-win solutions</li><li>You are ready to move fast and learn fast!</li><li>5+ years in a CSM role.</li><li>B2B experience is a must.</li><li>Experience on the staff of nonprofits or churches a huge bonus!</li><li>Work from San Francisco Bay Area near Mountain View Headquarters</li></ul><div><br><strong>TECH STACK</strong>&nbsp;</div><ul><li>GENERAL TEAM&nbsp;<ul><li>Slack</li><li>Google Suite</li><li>Notion</li><li>Zoom</li><li>Canva</li><li>Pitch</li></ul></li><li>SUCCESS TEAM&nbsp;<ul><li><a href="http://Monday.com">Monday.com</a></li><li>Churn Zero</li><li>Salesforce</li><li>Calendly</li><li>Update AI</li><li>Zendesk</li><li>Text Expander</li><li>Aircall</li></ul></li></ul><div><br><strong>OFFER LETTER</strong>&nbsp;</div><div><strong>PROBATIONARY PERIOD</strong>&nbsp;</div><div><em>The first 90 days of your employment will be under a </em><strong><em>probationary period</em></strong><em>. During this period, both the company and you will determine whether you can perform the requirements of the job you have been assigned to. Near the end of this probation, we will assess your performance in the form of a standard review.</em> &nbsp;</div><div><strong>COMPENSATION PACKAGE</strong>&nbsp;</div><blockquote><strong>BASE SALARY 💰</strong> <em>Payable on a bi-monthly basis &amp; subject to all withholdings &amp; deductions as required by law</em></blockquote><div>&nbsp;</div><blockquote><strong>EQUITY GRANT 📈</strong> <em>Subject to approval by Board of Directors, 4 year vest, 1 year cliff</em></blockquote><div><br><strong>BENEFITS OFFERING</strong><br>*<em>These details are for information purposes and are subject to any company policy or plan changes</em><br>&nbsp;</div><blockquote><ul><li>Medical Health Plan 🏥</li><li>Dental Care Plan 🦷</li><li>120 hours paid time off (PTO) earned on an accrual basis 🏖️</li><li>Company-paid holidays 🎄 🎇 ✝️</li><li>Dependent Care FSA (DCFSA) 👪🏼</li><li>Paid parental leave plans 👩🏼‍🍼👨🏽‍🍼</li><li>Generosity Fund 🎁</li><li>Disney Park Experience 🐭 🏰</li><li>401(k) Plan</li><li>IRL Gatherings</li><li>Mental Health Stipend</li></ul></blockquote><div><br><strong>Overflow.</strong>&nbsp;</div><div><strong>The Most Powerful Giving Platform On The Planet.</strong>&nbsp;</div><div>Overflow is the philanthropy platform for today pairing modern technology with an uncomplicated approach to giving. We are a Series A startup founded in Silicon Valley with an audacious mission to inspire the world to give. We are backed by top-tier VC firms and strategic angels &amp; leaders within organizations like Hubspot, Golden State Warriors, Carta, Lyft, Stripe, &amp; Venmo.&nbsp;</div><div>We are addressing a $450B philanthropic market ripe for disruption. Overflow is a B2B SaaS company that unlocks net-new donations for nonprofits solving some of the most pressing problems we face as a civilization. We are working to make generosity frictionless across all asset classes including stock, crypto, and cash. Some of the top nonprofits in the world trust us and we are positioned to lead the market as a top payments provider. Learn more about why we started this company. &nbsp;</div><div><br><strong>FOUNDING PRINCIPLES</strong>&nbsp;</div><div>Overflow was founded on the Ancient Christian <strong><em>Proverb 11:24 “The world of the generous gets large and larger.”</em></strong> It is teachings similar to this that guides, empowers, and directs our executive leadership team. &nbsp;</div><div><br><strong>OVERFLOW CULTURE</strong>&nbsp;</div><div><strong><em>Vision is where we are going &amp; Culture is how we get there.</em></strong>&nbsp;</div><div><strong><em>Our values determine our culture.</em></strong>&nbsp;</div>

Customer Success, Account Manager

<div><strong>FLOW FAM - OVERFLOW EVERYWHERE</strong></div><div><em>We endearingly call our team Flow Fam. Launching in 2020, we are a remote hybrid team with major hubs in Silicon Valley, California &amp; Birmingham, Alabama.</em></div><div><br><strong>JOB DESCRIPTION</strong></div><div>Overflow is hiring a Fullstack Engineer to help execute the product roadmap for our Nonprofit Dashboard and Donor Flows products. Your primary objective will be build end to end experiences that enable nonprofits to facilitate and manage their cash, stock and crypto donations. You will be responsible for working and collaborating closely with other engineers, product and design leads, and cross- functional partners to ensure that your features are delivered on time and bug free.</div><div><br><strong>REPORTS TO</strong></div><div>Senior Engineering Manager: Sachin Kanetkar</div><div><br><strong>RESPONSIBILITIES</strong></div><ul><li>Build beautiful donation and donation management experiences along with the APIs that power these experiences.</li><li>Collaborate with product and design leads to scope out feature feasibility and timelines.</li><li>Ensure our UI components and libraries are reliable, secure, extensible, and accessible.</li><li>Implement security and data protection solutions to ensure Personal Identifying Information remains safe and secure.</li><li>Build infrastructure to handle the full donation lifecycle for hundreds of nonprofits, churches, and charities.</li><li>Develop testing strategies, write unit/functional tests and take ownership of the QA cycle to ensure high code quality.</li><li>Articulate a long term vision for maintaining and scaling our systems and the teams running them.</li><li>Become an expert in Overflowʼs product, occasionally working with our nonprofit partners and sales team to understand features or customization requirements</li></ul><div><br><strong>NON NEGOTIABLE QUALIFICATIONS</strong></div><ul><li>Be available for meetings from 9a-6p PST Monday-Friday</li><li>1 business day responsiveness to slack &amp; email</li><li>Alignment to Overflowʼs mission to Inspire The World to Give founded on Christian Proverbs 11:24 “The world of the generous gets larger &amp; larger.ˮ</li><li>Agreement with Overflow Values which inspires Overflow Company Culture Willingness to travel &amp; participate in in person gatherings</li><li>Commitment to serving the evangelical Christian church space, along side wider 501(c)3 non profit space</li></ul><div><br><strong>DESIRED TECHNICAL SKILLS &amp; APTITUDES</strong></div><ul><li>3 years of industry experience as a Fullstack Engineer.</li><li>You are proficient in TypeScript and have deep experience building end to end features with React, NextJs, NodeJs, Express and other JavaScript frameworks</li><li>You have experience designing and implementing data models with both NoSQL and SQL like databases.</li><li>You have strong knowledge of the design principles that underpin scalable and user-friendly web applications.</li><li>You have integrated applications with payment providers like Stripe, Paypal, and Clover.</li><li>You have built or managed user authentication and authorization between multiple systems, servers, and environments.</li><li>You have experience building, deploying and scaling applications with Docker on AWS, Vercel, or other cloud providers.</li><li>You have a thorough understanding of the software development lifecycle, from design and implementation to testing and deployment.</li><li>You have excellent communication skills to clearly articulate design decisions, alternatives, and trade-offs.</li></ul><div><br><strong>OFFER LETTER COMPENSATION PACKAGE</strong></div><div><strong>BASE SALARY</strong></div><div><em>Payable on a bi-monthly basis &amp; subject to all withholdings &amp; deductions as required by law</em></div><div><br><strong>BENEFITS OFFERING</strong></div><ul><li>Medical Health Plan</li><li>Dental Care Plan</li><li>120 hours paid time off PTO earned on an accrual basis Company-paid holidays</li><li>Dependent Care FSA DCFSA</li><li>Paid parental leave plans</li><li>Generosity Fund</li><li>Disney Park Experience</li><li>401(k) Plan</li><li>IRL Gatherings</li><li>Mental Health Stipend</li></ul><div><br><strong>EQUITY GRANT</strong></div><div><em>Subject to approval by Board of Directors, 4 year vest, 1 year cliff</em></div><div><br><em>*These details are for information purposes and are subject to any company policy or plan changes</em></div>

Fullstack Engineer - Hybrid

<div><strong>The Most Powerful Giving Platform On The Planet.</strong>&nbsp;</div><div>Overflow is the philanthropy platform for today-pairing modern technology with an uncomplicated approach to giving. We are a Series A startup founded in Silicon Valley with an audacious mission to inspire the world to give. We are backed by top-tier VC firms (Uncork, Craft &amp; Village Global) and strategic angels &amp; leaders within organizations like Hubspot, Golden State Warriors, Carta, Lyft, Stripe, &amp; Venmo.&nbsp;</div><div><br>We are addressing a $450B philanthropic market ripe for disruption. Overflow is a B2B SaaS company that unlocks net-new donations for nonprofits solving some of the most pressing problems we face as a civilization. We are working to make generosity frictionless across all asset classes and we are starting with stocks. Some of the top nonprofits in the world trust us and we are positioned to lead the market as a top payments provider. Learn more about why we started this company. &nbsp;</div><div><br><strong>FOUNDING PRINCIPLES</strong>&nbsp;</div><div>Overflow was founded on the Ancient Christian <strong><em>Proverb 11:24 “The world of the generous gets large and larger.”</em></strong> It is teachings similar to this that guides, empowers, and directs our executive leadership team.<br><br><strong>FLOW FAM - OVERFLOW EVERYWHERE</strong>&nbsp;</div><div><em>We endearingly call our team Flow Fam. Launching in 2020, we are a remote hybrid team with major hubs in Silicon Valley, California &amp; Birmingham, Alabama.</em>&nbsp;</div><div><br><em>Moving forward, our hiring focus will be the </em><strong><em>San Francisco - Bay Area</em></strong><em> as we expand our Headquarters and cultivate an in office work culture. Candidates’ willingness to relocate for this role is highly valued.</em> &nbsp;</div><div><br><strong>JOB DESCRIPTION</strong>&nbsp;</div><div>Overflow is hiring a Senior Backend Engineer to help execute the product roadmap for our Nonprofit Dashboard and Donor Flows products. Your primary objective will be developing backend services that enable nonprofits to facilitate and manage their cash, stock and crypto donations. You will be responsible for working and collaborating closely with other engineers, product and design leads, and cross-functional partners to ensure that your features are delivered on time and bug free.&nbsp;</div><div><br><strong>REPORTS TO</strong>&nbsp;</div><div>Senior Software Engineer - Sachin Kanetkar<br><br><strong>RESPONSIBILITIES</strong>&nbsp;</div><ul><li>Design and create APIs that power our donation and donation management experiences.</li><li>Build infrastructure to handle the full donation lifecycle for hundreds of nonprofits, churches, and charities.</li><li>Improve our Observability so the engineering team can easily understand the behavior and performance of our services in production environments.</li><li>Implement security and data protection solutions to ensure Personal Identifying Information remains safe and secure.</li><li>Develop testing strategies, write unit/functional tests and take ownership of the QA cycle to ensure high code quality.</li><li>Articulate a long term vision for maintaining and scaling our backend systems and the teams running them.</li><li>Become an expert in Overflow’s product, occasionally working with our nonprofit partners and sales team to understand features or customization requirements</li></ul><div>&nbsp;<br><strong>NON NEGOTIABLE QUALIFICATIONS</strong></div><ul><li>Be available for meetings from 9a-6p PST Monday-Friday</li><li>1 business day responsiveness to slack &amp; email</li><li>Alignment to Overflow’s mission to Inspire The World to Give founded on Christian Proverbs 11:24 “The world of the generous gets larger &amp; larger.”</li><li>Agreement with Overflow Values which inspires Overflow Company Culture</li><li>Willingness to travel &amp; participate in in person gatherings</li><li>Commitment to serving the evangelical Christian church space, along side wider 501(c)3 non profit space</li></ul><div><br><strong>DESIRED TECHNICAL SKILLS &amp; APTITUDES</strong></div><ul><li>4+ years of industry experience as a Backend Engineer.</li><li>You have experience designing and implementing data models with both NoSQL and SQL like databases.</li><li>You are proficient in TypeScript and have deep experience building modular APIs and services with NodeJS, Express and other server side frameworks.</li><li>You have strong knowledge of design principles and architecture tradeoffs behind scalable applications.</li><li>You have integrated applications with payment providers like Stripe, Paypal, and Clover.</li><li>You have built or managed user authentication and authorization between multiple systems, servers, and environments.</li><li>You have experience building, deploying and scaling applications with Docker on AWS or other cloud providers.</li><li>You have a thorough understanding of the software development lifecycle, from design and implementation to testing and deployment.</li><li>You have excellent communication skills to clearly articulate design decisions, alternatives, and trade-offs.</li></ul><div><br><strong>TECH STACK</strong></div><ul><li>General Team&nbsp;<ul><li>Slack</li><li>Google Suite</li><li>Notion</li><li>Zoom</li><li>Canva</li><li>Pitch<br><br></li></ul></li><li>Engineering&nbsp;<ul><li>Figma</li><li>GitLab</li><li>MongoDB</li><li>Amazon Web Services</li></ul></li></ul><div><br><strong>BENEFITS OFFERING</strong>&nbsp;</div><div>*<em>These details are for information purposes and are subject to any company policy or plan changes</em>&nbsp;</div><blockquote><ul><li>Medical Health Plan 🏥</li><li>Dental Care Plan 🦷</li><li>120 hours paid time off (PTO) earned on an accrual basis 🏖️</li><li>Company-paid holidays 🎄 🎇 ✝️</li><li>Dependent Care FSA (DCFSA) 👪🏼</li><li>Paid parental leave plans 👩🏼‍🍼👨🏽‍🍼</li><li>Generosity Fund 🎁</li><li>Disney Park Experience 🐭 🏰</li><li>401(k) Plan</li><li>IRL Gatherings</li><li>Mental Health Stipend</li></ul></blockquote>

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