<div>Servant Keeper reduces administrative burden for church &amp; non-profit leaders, enabling them to more meaningfully know and connect with their members.&nbsp; We are growing rapidly with an aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and non-profits through innovative tailor-built features addressing the most critical user needs, above-and-beyond customer sales and support experiences, fair pricing, strong product reputation with extensive market visibility, and a highly capable and purpose-driven team.&nbsp; We are tight-knit and supportive, while accountable for doing everything we can to better serve our purpose.</div>

<div><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>Our Billing Specialists are responsible for providing exceptional customer service, by phone and email, to<br>our customers. The Billing Specialist will assist customers to update billing subscriptions and account<br>records, and address questions or concerns in a helpful and professional manner. This position deals<br>front line with customers and must always represent the company and our customer service philosophy<br>with the utmost integrity.<br><br><strong>This position is part-time 20 hours per week, TU-TH 11am-5:30pm.</strong><br><br><strong>Responsibilities</strong><br>• Manage billing subscriptions<br>• Correspond with customers about the details of billing subscriptions/plans<br>• Keep accurate account records<br>• Assist the Sales department with processing sales<br>• Verify daily sales, order product<br>• Recover subscriptions through the collection and churn process<br><br><strong>Requirements</strong>:<br>• Extremely detail oriented<br>• Excellent verbal and written communication skills<br>• Must be results-oriented, creative, energetic, and possess a strong phone presence<br>• Ability to work independently and solve problems<br>• Excellent organizational skills<br>• Ability to multi-task, prioritize, and manage time effectively<br>• Is familiar with basic computer operations, Microsoft Windows &amp; Office applications<br>• Maintain a positive professional attitude when interacting with customers and co-workers<br><br><strong>What SK is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner<br>for our churches and nonprofits. We reduce the administrative burden for the leaders of faith-based and<br>mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and<br>connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be<br>the go-to church management software and payments solution for small &amp; medium-sized churches and<br>nonprofits. Our flagship church management product has tailor-built features that address the most<br>critical needs for these organizations with best-in-class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being<br>satisfied with the status quo, engaging in our community, and doing what you say you are going to do.<br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for<br>serving ministries and embody the core values articulated above.</div>

Billing Specialist

<div><strong>What SK is All About</strong><em> Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner<br>for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and<br>mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and<br>connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to<br>be the go-to church management software and payments solution for small &amp;amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best in class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being<br>satisfied with the status quo, engaging in our community, and doing what you say you are going to<br>do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for<br>serving ministries and embody the core values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>As a Business Development Representative at Servant Keeper, you will play a pivotal role in expanding<br>our customer base and promoting our mission-driven solutions. You will engage directly with front-<br>line church and nonprofit leaders, helping them understand how our software can address their<br>unique needs and support their ministry goals. Your work will be instrumental in driving our growth<br>and ensuring the success of the organizations we serve. As an AE at Servant Keeper, culture and<br>compassion are paramount - you will work directly with church &amp;amp; non-profit leaders and staff to<br>identify their needs and share how our solution and partnership will help their ministry to thrive and<br>grow.<br><br><strong>Responsibilities</strong></div><ul><li>A high volume of outreach efforts with the goal of booking consultation calls and demos for Account Executives</li><li>Qualifying leads through cold calls and emails from marketing campaigns as sales opportunities</li><li>Continuously build, drive, and grow your pipeline of leads to achieve sales results to drive conversations to booked consultations</li><li>Contribute to timely and accurate lead forecasting by keeping detailed notes</li><li>Ensure accounts within SalesForce have up to date and accurate data while maintaining lead-to-opportunity records</li><li>Participate in all sales meetings and contribute as a front-line connection to all outbound leads</li><li>Serve as a backup for incoming calls, understanding potential customer needs and communicating our value</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience managing a high volume of outreach at a mission-driven company</li><li>Track record of achieving results and meeting lead conversion goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone and email to a high volume of prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively – organization is key</li><li>Experience with CRM platforms, preferably Salesforce</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission-driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>Forte SoulCare (comprehensive mental wellness platform)</li><li>401(k) plan</li></ul>

Business Development Representative

<h3>Title: Account Executive</h3><div><strong>Location: </strong>Hybrid/Remote</div><div><strong>Department: </strong>Sales</div><div><strong>Submission Deadline:</strong> Rolling</div><div><br></div><div><strong><br>What SK is All About </strong><em>Are you the right person for our team?&nbsp;<br></em><br></div><div>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;</div><div><br></div><div>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.</div><div><br></div><div>Our core values are having a <strong>servant heart</strong>, exercising <strong>grit</strong> to get more done with less, <strong>never being satisfied</strong> with the status quo, engaging in our <strong>community</strong>, and<strong> doing what you say</strong> you are going to do.<br><br></div><div>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and embody the core values articulated above.&nbsp;<br><br></div><div><br></div><div><strong>What This Role is All About </strong><em>Is this the right seat for you?<br></em><br></div><div>As an Account Executive (AE) at Servant Keeper, you will play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will engage directly with front-line church and nonprofit leaders, helping them understand how our software can address their unique needs and support their ministry goals. Your work will be instrumental in driving our growth and ensuring the success of the organizations we serve. As an AE at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow.<br><br></div><div><br></div><div><strong>Responsibilities<br></strong><br></div><ul><li>Understand customer explicit/implicit needs and requirements, and communicate Servant Keeper’s value</li><li>Close sales and achieve weekly, monthly, and quarterly activity levels and quotas</li><li>Continuously build, drive, and grow your pipeline to achieve sales results of 80%+ of assigned revenue quota</li><li>Contribute to timely and accurate revenue forecasts for your assigned territories and accounts</li></ul><div><br></div><div><strong>Requirements<br></strong><br></div><ul><li>3-5 years of experience selling high volume at a mission-driven company</li><li>Track record of achieving sales results and meeting revenue goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church and nonprofit leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone, web-conferencing, and email to a high volume of prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively - organization is key</li></ul><div><br></div><div><strong>Benefits<br></strong><br></div><ul><li>Mission driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with up to 4% matching</li></ul>

Account Executive

<div>&nbsp;</div><h3>Title: Online Giving Account Manager</h3><div><strong>Location: </strong>Hybrid/Remote</div><div><strong>Department: </strong>Sales</div><div><strong>Submission Deadline:</strong> Rolling</div><div><br></div><div><strong><br>What SK is All About </strong><em>Are you the right person for our team?&nbsp;<br></em><br></div><div>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;</div><div><br></div><div>We are growth-minded with an aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.</div><div><br></div><div>Our Core Values are having a <strong>servant heart</strong>, exercising <strong>grit</strong> to get more done with less, being&nbsp;<strong>never satisfied</strong> with the status quo, engaging in our&nbsp;<strong>community</strong>, and to<strong> do what you say</strong> you are going to do.<br><br></div><div>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.&nbsp;<br><br></div><div><br></div><div><strong>What This Role is All About </strong><em>Is this the right seat for you?</em></div><div><br></div><div>This role will be at the forefront of rolling out an improved online giving experience across our current base of cloud ministry partners. We are looking for talented and competitive Account Managers who thrive in a high-volume short sales cycle environment. You’ll be responsible for upselling our exciting new integrated giving solution to the staff and volunteers that run churches and nonprofits. Your job won’t end there, you’ll also be tasked with ensuring these ministry partners are successfully onboarded and begin using the online giving solution to collect donations each week. This effort is a high priority at the business and the specially formed team you are joining will have a startup vibe to facilitate moving fast. You’ll also have direct access to the leadership team to keep an open line of communication on progress and any blockers to getting your job done.<br><br></div><div>As an Account Manager at Servant Keeper, culture and compassion are paramount - you will work directly with front-line church &amp; non-profit leaders and staff to identify their giving needs and explain how our integrated solution will help their ministry meet their budget as more and more giving shifts online.<br><br></div><div>The compensation package for this position includes payment of a commission when ministry partners you are working with sign up for and use our giving solution. Your activity levels and performance will be tracked on a weekly, monthly, and quarterly basis to drive towards achieving 80% or more of your assigned goals. You will also participate in collaborative and spirited team meetings each week to report on the pipeline of partners you are working with, get advice from your peers and report on trends and blockers you are experiencing.</div><div><br><br></div><div><strong>Requirements</strong></div><ul><li>2+ years of experience in the church/non-profit sector (preferred but not required)</li><li>Track record of achieving results and hitting performance goals</li><li>Servant Heart for listening to and building relationships with ministry leaders</li><li>Ability to quickly and clearly present our product value</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively<br><br></li></ul><div><strong>Comp and Benefits</strong></div><ul><li>Mission driven company and team</li><li>$40-50k base salary plus commission</li><li>Unlimited PTO (paid time-off)</li><li>Competitive medical, dental, and vision insurance</li><li>Short and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401K plan</li></ul>

Online Giving Account Manager

<div><strong>Description<br></strong>Servant Keeper reduces administrative burden for church &amp; non-profit leaders, enabling them to more meaningfully know and connect with their members.&nbsp; We are growing rapidly with an aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and non-profits through innovative tailor-built features addressing the most critical user needs, above-and-beyond customer sales and support experiences, fair pricing, strong product reputation with extensive market visibility, and a highly capable and purpose-driven team.&nbsp; We are tight-knit and supportive, while accountable for doing everything we can to better serve our purpose.<br><br>Help Desk Agent team members for Servant Keeper are driven to ensure the success of our customers. They are willing to go the extra mile to ensure that every single customer they interact with receives quick solutions to their problems. Help Desk Agents are responsible for providing exceptional customer service, primarily over the phone, to our customers. The Help Desk Agent will assist customers by providing accurate product information and addressing questions or concerns in a helpful and professional manner. This position deals front line with customers and must always represent the company and our customer service philosophy with the utmost integrity.<br><br><strong>Requirements</strong>&nbsp;</div><ul><li>Extremely detail oriented Excellent verbal and written communication skills.</li><li>Ability to sit or stand for extended periods.</li><li>Must be results-oriented, creative, energetic, and possess a strong phone presence.</li><li>Ability to work independently and solve problems.</li><li>Excellent organizational skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Is familiar with basic computer operations, Microsoft Windows &amp; Office applications.</li><li>Will provide exceptional customer service via:<ul><li>on the phone</li><li>live chat</li><li>email Troubleshoot the customers issue with all tools at your disposal</li></ul></li><li>Maintain a positive professional attitude when interacting with all customers and co-workers</li></ul><div><br><strong>Benefits (for full time agents):</strong></div><ul><li>Competitive Medical, Dental, and Vision insurance</li><li>HSA and FSA options</li><li>Short and long-term disability</li><li>Vacation and Sick time accrual / Paid Time Off&nbsp;</li><li>401(k) plan</li></ul>

Servant Keeper

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