<div>As an Account Executive focused on new sales, you will be pivotal in driving our mission to empower prospects through risk-free exploration of BoxCast products. Your role will involve building meaningful relationships and delivering exceptional value, ensuring prospects recognize how our solutions can fuel their evolution while contributing to our shared success and increased revenue. Your ability to connect with prospects and understand their needs will be crucial in achieving mutual growth.</div><div><br></div><h3>What You'll Do</h3><ul><li><strong>Sales Pipeline Management:</strong> Responsible for managing and nurturing leads through the sales funnel.</li><li><strong>Product Demonstrations and Consultations:</strong> Conduct tailored product demonstrations that showcase how BoxCast solutions address specific customer needs. Engage in consultative selling to understand client challenges and position our offerings effectively.</li><li><strong>Relationship Building:</strong> Build strong rapport with prospects, serving as their primary point of contact for inquiries and support during the sales process.&nbsp;</li><li><strong>Collaboration with Internal Teams: </strong>Work closely with marketing, customer success, and product teams to ensure alignment on messaging and customer needs. Provide feedback from prospects to help refine product offerings and marketing strategies.</li><li><strong>Negotiation and Closing: </strong>Effectively negotiate terms and pricing with potential clients, addressing objections and facilitating a smooth closing process to secure new contracts.</li><li><strong>Sales Reporting and Analysis: </strong>Maintain accurate records of sales activities, pipeline status, and customer interactions in CRM software. Analyze and provide ‘write-ups’ on sales metrics to identify trends and areas for improvement.</li></ul><div><br></div><h3>Must Haves</h3><ul><li>Previous business development or sales experience (2-3 years).</li><li>Communication Skills: Strong verbal and written communication skills to articulate product value and engage with prospects effectively.</li><li>Sales Acumen: Understanding of sales processes and methodologies.</li><li>Problem-Solving: Ability to analyze client needs and propose tailored solutions.</li><li>Time Management: Prioritization of tasks and effective management of multiple prospects to maximize productivity.</li><li>Technical Proficiency: Familiarity with CRM tools (e.g., HubSpot, Intercom).&nbsp;</li></ul><div><br></div><h3>Nice to Haves</h3><ul><li>Understanding of live streaming or live event production.</li><li>Experience with one of our target markets (churches, high school or college sports, media production).</li></ul><div><br></div><h3>How You'll Display Our Values</h3><ul><li><strong>Integrity</strong>: always act as if the customer is in the room, and care equally about how you sell and what you sell.</li><li><strong>Collaboration</strong>: interact collaboratively with Sales and Marketing team members to execute sales strategy. &nbsp;</li><li><strong>Judgment</strong>: listen closely to the customer and use your best judgment to determine the right solution that fits their needs.</li><li><strong>Achievement</strong>: be passionate about gaining new customers by educating them on BoxCast’s products and services.</li><li><strong>Innovation</strong>: employ creative and out-of-the-box sales tactics to engage new customers.</li></ul><div><br>Based in Cleveland, Ohio, BoxCast serves organizations all over the world. Our founders launched BoxCast back in 2013 with one purpose: to make people part of the experience.</div><div><br></div><div>Since then, we’ve helped thousands of organizations connect with their communities and reach those who can’t attend in person. Our mission is to empower organizations to grow and connect with their communities through our video platform — always evolving and pursuing better ways to amaze our customers. We pride ourselves on our company values of integrity, collaboration, judgment, achievement, and innovation.</div><div><br></div><div>BoxCast is proud to be an Equal Employment Opportunity employer.</div><div>Sponsorship for work authorization for foreign national candidates is not available for this position.</div>

Account Executive

<div><strong>Location: </strong>Remote as follows: <br><strong>US States:</strong> CA, CO, FL, GA, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA <br><strong>Canada Provinces:</strong> British Columbia, Alberta, Ontario<br><br></div><div><strong>About Us:</strong> We are a group of innovative companies—<strong>Aplos, Raisely, and Keela</strong>—focused on delivering cutting-edge solutions that empower nonprofit organizations and social enterprises. Our products help nonprofits streamline their operations, grow their impact, and raise the funds they need to succeed. We are looking for a dynamic and revenue focused Director of Partnerships to join our team and help us build a world-class partner ecosystem!&nbsp;</div><div><br><strong>Position Overview: </strong>The Director of Partnerships will be responsible for building the partnership program across our multiple brands —<strong>Aplos, Raisely, and Keela</strong>. Within the marketing team and situated within the broader GTM org, you’ll be on a fast-paced, first principles team who strives to enhance our awareness in the nonprofit industry and drive growth and customer acquisition. You will be the founder of the partner program, and what we endeavour to build - the definitive home for all stakeholders in the nonprofit industry (customers, partners, etc.).</div><div><br><strong>What you’ll do</strong></div><ul><li><strong>Build partnerships program:</strong> engage and re-engage with key partners in the nonprofit industry, negotiate agreements, and manage relationships.</li><li><strong>Partner playbook:</strong> build a repeatable playbook to build and scale partnerships with nonprofit consulting firms, influencers, and co-marketers.</li><li><strong>Elevate our brands:</strong> establish industry presence and credibility by shaping us into a trusted industry leader, serving as a public-facing ambassador through strategic partnerships and events.</li><li><strong>Industry Influence: </strong>Drive co-branding, sponsorships, and joint marketing initiatives through partnerships and events, bringing your presence to the large communities in the nonprofit space.&nbsp;</li><li><strong>Drive cross-functional enablement: </strong>sales, marketing, and customer teams&nbsp; are fully aligned on a structured partner journey, ensuring seamless collaboration and a consistent partner experience.</li><li><strong>Process alignment: </strong>create clear roles, streamlined processes, and comprehensive enablement resources to drive smooth onboarding, engagement, and long-term partner success.</li><li><strong>Establish partnership reporting: </strong>partnership-driven revenue is accurately tracked, providing clear visibility into performance and impact to support strategic decision-making.</li></ul><div><br><strong>What You’ll Bring</strong></div><ul><li><strong>You have high qualifications:</strong> 7-10 years in partnerships, business development with a strong preference for nonprofit SaaS, or vertical SaaS</li><li><strong>You have a track record:</strong> proven success in building and scaling high-impact partner programs.&nbsp;</li><li><strong>You are a revenue hunter: </strong>you recognize the connection between this channel and our revenue goals and are eager to build pipeline, relationships and add new customers to our community.</li><li><strong>You have the persona of a builder:</strong> this is a zero to one role - you look forward to building what will become one of the most consequential channels for the business You love relationships: building industry relationships is critical to the role: being an influencer in the industry and enabling our platform to influence the space, through people, is a mustYou want to be in fast-pace: we are growing quickly and focused on our goals; you have experience in fast paced environments and know how to execute.</li><li><strong>You’re proactive, adaptable, and results-driven:</strong> you approach challenges with a positive attitude and a determination to succeed. You enjoy juggling multiple priorities and know how to adapt to changing circumstances, always keeping the end goal in sight.</li><li><strong>You care about making a difference! </strong>Our team at Aplos, Keela and Raisely exists in service of our world-changing non-profit customers and we are deeply invested in their success. So, you’ve gotta want to back them too!</li></ul><div><br><strong>Okay, and why work with us?</strong></div><div>You’ll join an innovative and fast paced marketing team that is at an inflection point in its journey. You’ll get the chance to “Found” a new function at ARK, and drive extraordinary revenue impact in a fast-growing SaaS company. Aside from these:</div><ul><li><strong>Pay: </strong>&nbsp;$150,000 - $200,000 USD OTE. Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.</li><li><strong>Remote work &amp; leave: </strong>we’re a remote-first company. We also have a generous PTO plan (4 weeks) and support paid parental leave (12 weeks).</li><li><strong>Health Coverage &amp; RRSP: </strong>we offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on RRSP.</li></ul>

ARK Director of Partnerships

<div><strong>Transform the Future of Children's Faith-Based Media</strong>&nbsp;</div><div><br>Lead the future of children's faith-based media at one of the fastest-growing digital platforms for Christian families. With triple-digit revenue growth and fresh Series A funding, Minno is positioned to revolutionize how the next generation experiences faith through media. <strong>We're seeking a visionary Chief Content Officer to drive our next phase of content innovation and global expansion.&nbsp;</strong></div><div><br><strong>The Opportunity</strong>&nbsp;</div><div>As CCO, you'll spearhead the creative vision for a rapidly scaling platform that's redefining Christian children's media. You'll lead a growing creative team and manage an expanding multi-million dollar content budget, with the opportunity to shape how millions of children worldwide experience faith through engaging, world-class content.&nbsp;</div><div><br><strong>About Minno</strong>&nbsp;</div><div>Minno is a Nashville-based global media company serving Christian kids and families through:&nbsp;</div><ul><li><strong><em>Minno Kids:</em></strong> Our flagship ad-free streaming platform experiencing triple-digit growth</li><li><strong><em>Minno Originals:</em></strong> Award-winning original programming including "Laugh and Grow Bible for Kids" and "Young David"&nbsp;</li><li><strong><em>YouTube channel: </em></strong>The fastest-growing Christian kids' channels with triple-digit year-over-year growth&nbsp;</li><li><strong><em>Minno Press: </em></strong>Our successful publishing unit behind bestselling children's titles, including the award-winning "Minno Laugh &amp; Grow Bible for Kids."&nbsp;</li></ul><div><br>Our leadership team includes industry veterans from Amazon, PBS KIDS, Duolingo, Disney, DreamWorks Animation, and other major entertainment brands. Following our recent Series A funding, we're well-capitalized for aggressive growth and innovation.&nbsp;</div><div>We strive to be the leading voice globally for using media to spark kids' imaginations and curiosity about God and the Bible. We connect families through media that create shared faith experiences, support parents and grownups, and pave the way for enduring spiritual growth in children. &nbsp;</div><div><br><strong>Minno uniquely differentiates itself by promising:&nbsp;</strong></div><ul><li><strong>Experiential Excellence:</strong>&nbsp; Top-tier quality that changes expectations and raises the bar for Christian content.&nbsp;</li><li><strong>Safe Entertaining Christian Content:</strong> Kid-friendly, entertaining, engaging, age-appropriate, and Biblically aligned content.&nbsp;</li><li><strong>Practical Faith Support:</strong>&nbsp; Resources that cultivate faith, invite conversation, and foster spiritual growth.&nbsp;</li><li><strong>Values the Global Church:</strong> Honoring the diversity of the global church and people as image bearers of God.&nbsp;</li></ul><div><br>As a public benefit corporation, Minno is committed to helping kids and their families experience Jesus every day through media and technology. This mission drives everything we do.</div><div><br><strong>Position Overview</strong>&nbsp;</div><div>Minno is seeking a visionary Chief Content Officer (CCO) to lead the next evolution of Christian children's media. The ideal candidate will lead Minno’s content strategy, overseeing the development of a robust, scalable content pipeline that delivers Biblically informed, high-quality media experiences for kids and families worldwide. This role offers an unparalleled opportunity to shape how children and families engage with faith-centered content on a global scale.&nbsp;</div><div><br>The CCO will champion Minno's brand and core values while setting the creative direction that distinguishes us in a competitive children’s media landscape. This is a chance to reimagine faith-based storytelling, innovate at the intersection of technology and media, and inspire the next generation through exceptional content.&nbsp;</div><div><br><strong>Impact and Opportunity</strong>&nbsp;</div><div>In this role, you will:&nbsp;</div><ul><li>Shape the spiritual journeys of millions of children and families worldwide through Biblically grounded, engaging media.&nbsp;</li><li>Build and lead a world-class creative organization that produces original, transformative content for video, audio, and publishing platforms.&nbsp;</li><li>Drive growth and innovation by optimizing a rapidly expanding content budget projected to grow significantly over the next five years.&nbsp;</li><li>Set new standards for Christian children’s media by combining storytelling excellence with metrics-driven decision-making.</li><li>Expand Minno’s reach to diverse global audiences, ensuring our content resonates across cultures and languages.&nbsp;</li></ul><div><br>Join us at a pivotal moment as we scale from serving thousands to potentially millions of families globally. Work alongside a passionate team of technologists, educators, and content creators, all united by the mission of bringing Jesus into everyday family life through media.&nbsp;</div><div><br><strong>Key Responsibilities</strong>&nbsp;</div><ul><li><strong>Develop and Execute Content Strategy:</strong> Build a scalable roadmap for Minno’s catalog, balancing licensed and original content to maximize member engagement and retention.&nbsp;</li><li><strong>Optimize Budget Deployment:</strong> Manage a growing content budget, leveraging tax incentives, co-productions, and partnerships to maximize ROI.&nbsp;</li><li><strong>Expand Global Reach:</strong> Develop content that resonates across cultures and regions, focusing on localization and accessibility.&nbsp;</li><li><strong>Build and Lead Teams:</strong> Recruit, develop, and inspire a high-performing creative team, including producers, writers, and animators.&nbsp;</li><li><strong>Foster Creative Partnerships:</strong> Cultivate relationships with top creators, licensors, and studios to ensure a steady pipeline of world-class content.&nbsp;</li><li><strong>Leverage Metrics for Decision-Making:</strong> Use data-driven insights, such as cost-per-viewed-minute and engagement metrics, to guide strategy and measure success.&nbsp;</li><li><strong>Collaborate Across Functions:</strong> Partner with the Chief Product Officer, Chief Marketing Officer, and Chief Financial Officer to align content initiatives with business goals.</li><li><strong>Drive Innovation:</strong> Explore emerging technologies, including AI and AR/VR, to enhance storytelling and audience engagement.&nbsp;</li></ul><div><br><strong>Must-Have Qualifications:</strong>&nbsp;</div><ul><li>10+ years of experience in children’s media, including live-action and animation, with a strong track record of managing multiple properties or series simultaneously.&nbsp;</li><li>Strong personal faith and alignment with Minno’s mission to help families experience Jesus every day through media.&nbsp;</li><li>Proven expertise in SVOD/streaming platforms, including audience engagement strategies and content catalog management.&nbsp;</li><li>Deep understanding of digital-first platforms like YouTube and data-driven decision-making for content optimization.&nbsp;</li><li>Strong leadership skills with the ability to build, inspire, and develop high-performing creative teams.</li><li>Experience managing large content budgets ($5M+ annually) with a focus on ROI and resource efficiency.&nbsp;</li></ul><div><br><strong>Preferred Qualifications:</strong>&nbsp;</div><ul><li>Knowledge of content localization and strategies for global market expansion.&nbsp;</li><li>Familiarity with emerging technologies like AI, AR/VR, and interactive storytelling to enhance engagement.&nbsp;</li><li>Experience working in high-growth or startup environments, balancing innovation and scalability.&nbsp;</li></ul><div><br><strong>Our Values</strong></div><ul><li><strong>Biased towards Action:</strong> We take the initiative and make decisions quickly.</li><li><strong>Curious, not Content:</strong> We are eager to learn and innovate.</li><li><strong>Grit &amp; Resilience:</strong> We persevere and follow through on our commitments.</li><li><strong>Rigorous Intentionality:</strong> We pay attention to details and understand the "why" behind our work.</li><li><strong>Think like Owners:</strong> We are resourceful and take wise risks.</li><li><strong>Mutual Blessing:</strong> We operate generously on behalf of others.</li><li><strong>Trust Builders:</strong> We gain confidence through honesty, integrity, and authenticity.</li><li><strong>Adapt &amp; Flex:</strong> We operate effectively in uncertain situations.</li></ul><div><br><strong>Location</strong></div><div>Ideally based in Nashville, TN, but open to remote work for the right candidate.</div><div><br><strong>Compensation and Benefits</strong></div><div>We offer a competitive compensation package including:</div><ul><li>Competitive base salary commensurate with experience.</li><li>Performance-based bonus.</li><li>Equity package.</li><li>Comprehensive benefits.</li><li>Professional development opportunities, including attendance at key industry conferences and leadership development programs.</li></ul><div><br>Minno is committed to fostering a diverse and inclusive workplace. We are an equal-opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or other protected characteristics.</div><div>To apply, please submit your resume and a cover letter explaining your interest in Minno and how your experience aligns with our mission and values.</div><div><br>Join us in our mission to help people experience the goodness of God through media and technology. Be part of shaping a product and a movement that could redefine how future generations engage with faith through technology.</div>

Chief Content Officer

<div>An Outside Sales Executive at Smart Church Solutions plays a pivotal role in driving revenue growth by actively engaging with prospective customers, building relationships, and showcasing how our solutions can meet their unique needs. This position focuses on expanding our customer base through strategic outreach, personalized consultations, and fostering trust with decision-makers in the church and nonprofit sectors. The ultimate goal is to connect organizations with tools that empower them to manage their facilities efficiently and effectively.<br><br></div><div><strong>Primary Responsibilities/Duties:</strong></div><ul><li>Identify and pursue new business opportunities within churches that would be “Enterprise” tier of eSPACE, private schools, and denominational organizations (i.e. Catholic Diocese, Episcopal Diocese, and other church organizations that have influence or property ownership of the local church).</li><li>Work with the Revenue Team to build out marketing efforts to impact this market</li><li>Develop a personal “Subject Matter Expert voice” in these markets via blogs, targeted newsletters, conference/workshop speaking and webinars.</li><li>Develop a robust pipeline through targeted research, outreach, and relationship-building.</li><li>Engage with key decision-makers to understand their needs and provide customized solutions.</li><li>Present and demonstrate eSPACE Event Scheduler and Work Order and Asset Management including the feature sets of the enterprise-level as well as Professional Services such as Facility Condition Assessments, Advanced Onboarding Services and Education Services.</li><li>Lead the company’s efforts to expand into the private school and denominational markets, assessing trends and establishing go-to-market strategies in collaboration with the Revenue Team.</li><li>Collaborate with leadership to create scalable solutions for large denominational organizations, enabling “one-to-many” relationships that support their network of churches and facilities.</li><li>Build and nurture long-term relationships with the above referenced market segments.</li><li>Serve as the primary point of contact for high-value accounts, ensuring satisfaction, retention, and expansion opportunities in collaboration with the Revenue Team and Enterprise Account Manager(s)</li><li>Actively identify cross-sell and upsell opportunities within these networks.</li><li>Collaborate with the Customer Success Manager/Enterprise Account Manager(s) throughout the customer journey</li><li>Maintaining the company provided CRM with all interactions, sales activities, and deal progress.</li><li>Work closely with internal teams, including marketing, customer success and product development, to ensure alignment on customer needs and solutions.</li><li>Live out company culture<ul><li>We get’r done</li><li>We are interconnected</li><li>We are agile</li><li>We care for others</li></ul></li></ul><div>&nbsp;<br><br></div><div><strong>Requirements:</strong></div><ul><li>Proven experience (3+ years)&nbsp; in major account sales, working with large churches/organizations, private schools or denominational organizations, preferably in software or facility management solutions.</li><li>Proven experience in building long and lasting relationships with prospects, industry leaders, “chief buying influencers” and network partners</li><li>Demonstrated ability to meet or exceed sales quotas consistently.</li><li>Strong presentation, communication, and negotiation skills.</li><li>Familiarity with CRM tools and sales tracking systems.</li><li>Ability to strategize and execute scalable, one-to-many account relationships effectively.</li></ul>

Outside Sales Executive

<div><strong>Are you passionate about serving the Catholic Church and driven to succeed in sales? </strong>Join eCatholic’s growing team and help parishes, schools, and ministries simplify their work and amplify their mission.<br><br><strong>Who We Are<br></strong>At <strong>eCatholic</strong>, we’re committed to serving the Church by providing innovative digital solutions that save time, reduce stress, and empower Catholic organizations to focus on what matters most: their mission. We’re one of the fastest-growing Catholic technology companies in the world, and we’re looking for passionate team members to grow with us.<br><br><strong>Your Mission<br></strong>As an <strong>Account Executive</strong>, you’ll play a critical role in helping Catholic organizations thrive. You’ll connect with prospective customers, learn their needs, and introduce them to solutions that simplify their work and amplify their outreach. Your success will directly contribute to eCatholic’s mission of equipping the Church with tools to grow and serve their communities.<br><br></div><div><br>What You'll Bring<br><br></div><div><strong>Key responsibilities for this role:</strong><br><br></div><ul><li><strong>Prospect and hunt for new leads</strong> through outreach, research, and relationship-building</li><li><strong>Connect with new leads</strong> through demos, phone calls, and webinars to present eCatholic’s suite of products</li><li><strong>Manage the sales cycle</strong> from prospecting to closing, ensuring clients feel supported every step of the way</li><li><strong>Listen and tailor solutions </strong>based on each client’s unique needs, challenges, and budgets</li><li><strong>Create WOW moments</strong> by guiding clients through the sales process until a seamless handoff to the onboarding team</li><li><strong>Collaborate with marketing</strong> to ensure alignment and follow up on leads generated through campaigns</li><li><strong>Educate and inspire customers</strong> on how eCatholic’s integrated solutions can save them time, money, and effort</li></ul><div>&nbsp;</div><div><br>What We're Looking For:<br><br></div><div>Below is the list of qualifications we are looking for in the ideal candidate.<br><br><strong>Got to have these:<br></strong><br></div><ul><li>A track record of successful sales experience</li><li>Excellent communication skills: You can connect, inspire, and present with confidence</li><li>A passion for serving the Church: You understand and care about the needs of Catholic organizations</li><li>Sales drive and resilience: You love challenges, embrace rejection as part of the process, and stay focused on results</li><li>Tech-savviness: You’re quick to learn and comfortable with tools that support the sales process</li><li>Self-motivation and organization: You’re proactive, organized, and thrive on achieving goals and deadlines</li></ul><div><br><strong>Big plus if you also have these:<br></strong><br></div><ul><li>Familiarity with the operations of the Catholic Church, such as parishes, dioceses, or schools</li></ul><div><br><strong>Technologies We Use:<br></strong><br></div><ul><li>HubSpot CRM</li></ul><div>&nbsp;</div><div><br>Why Join eCatholic<br><br></div><ul><li><strong>Competitive base salary</strong> plus <strong>unlimited commission opportunities</strong></li><li><strong>Retirement benefits</strong></li><li><strong>100% remote work</strong> with a flexible and dynamic team culture</li><li>Be part of a team with a <strong>faith-driven mission and a strong focus on professional growth</strong></li><li>Join a multi-time <strong>Texas A&amp;M Aggie 100 company</strong>, recognized for rapid growth and innovation</li></ul><div><br></div><div><br>Who Should NOT Apply:<br><br></div><div>If you are looking for a "J-O-B" to punch a clock and collect a check, this opportunity is not for you. If you're not a team player and if you don't like to "bring it" everyday, you won't fit in here.<br><br></div><div><br>Benefits and Location<br><br></div><div>This role is a full-time position with salary (commensurate to the responsibilities of the role and qualifications of the candidate) and includes retirement benefits. Candidate will work remotely.<br><br>eCatholic is a fully-remote company with team members spread out around the country. We are a multi-time member of the Texas A&amp;M Aggie 100, recognizing the 100 fastest-growing, Aggie-owned companies in the world.<br><br></div><div><br>How to Apply<br><br></div><div>To apply, please send the following to JoinOurTeam@eCatholic.com:<br><br></div><ol><li><strong>A 3-5 minute video</strong>telling us:<ol><li>About yourself</li><li>What drives you and makes you tick?</li><li>What sets you apart from other candidates?</li></ol></li><li>Your <strong>resume</strong> and <strong>cover letter</strong></li></ol><div><br><em>Ready to make an impact?</em> Join eCatholic and help empower the Church to fulfill her mission.</div>

Sales Account Executive

<div>Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.</div><div>The Account Manager, Existing Sales (AMES) develops successful relationships with existing customers, managing sales opportunities within the customer base. The Account Manager, Existing Sales identifies customers’ needs using selling techniques and product knowledge to pair them with the appropriate products and services. The Account Manager, Existing Sales executes engagement plans, supports retention efforts, and contributes to the overall growth of our existing customer base.</div><div><br></div><div><strong>What You’ll Do:</strong></div><ul><li>Execute targeted outreach to engage and qualify existing customers, presenting solutions that align with their needs and goals.</li><li>Build and maintain strong customer relationships to drive sales opportunities, upsell/cross-sell offerings, and maximize revenue.</li><li>Manage a designated book of business by addressing customer needs, resolving concerns, and following up on sales opportunities.</li><li>Facilitate complex sales engagements by coordinating with the Enterprise Sales team, ensuring a seamless customer experience.</li><li>Track and report on sales activities, outcomes, and KPIs using CRM tools, consistently meeting or exceeding sales targets.</li><li>Provide insights from customer interactions to support retention campaigns and marketing strategies.</li><li>Stay informed on industry trends and contribute to team strategy sessions to enhance sales performance and customer engagement.</li></ul><div><br></div><div><strong>What We’re Looking For:</strong></div><ul><li>HS diploma with 3-5 years of experience in inside sales, account management, or similar, or an equivalent mix of education and experience. &nbsp;</li><li>A track record of meeting or exceeding sales targets.&nbsp;</li><li>Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers.</li><li>Ability to employ self-directed work habits, exhibit initiative, drive, self-assurance, and</li><li>professionalism</li><li>Strong analytical, problem solving and decision-making skills related to account management and sales generation/promotion.</li><li>Proficiency in CRM software and sales tools.</li></ul><div><br></div><div><strong>Why You Want to Work Here:</strong></div><ul><li>Outstanding benefits package, including 6% 401(k) match</li><li>Free Wellness Clinic staffed by a Nurse Practitioner</li><li>A caring, friendly work environment&nbsp;</li><li>The opportunity to positively impact ministries</li></ul><div><br></div><div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Account Manager, Existing Sales

<div><strong>About the Team</strong></div><div>The Marketing Team’s primary responsibilities are to communicate the value of the Subsplash platform to the world—managing all outward-facing communications, leading demand generation efforts, creating go-to-market product strategies, facilitating brand management/identity, and more. We create beautiful and effective email campaigns, social media strategies, website content, product identities, videos, and more. We identify prospects and nurture them into quality leads for our sales team. For existing clients, we help them understand and engage with our products and new features. We have fun moving projects from concept to reality, and discovering what works well to help Subsplash and our clients succeed.</div><div><br><strong>About the Role</strong></div><div>As the VP of Marketing, you will report to the Chief Revenue Officer, and will be responsible for developing and executing comprehensive marketing strategies that align with Subsplash’s business objectives. The right person for this role will have a data-driven approach that blends well with intuition. This person must be able to clearly&nbsp; demonstrate an understanding of our mission and our clients. This role oversees all marketing activities, including brand management, product positioning, market research, advertising, public relations, sponsors and partnerships, and digital marketing. The VP of Marketing will work closely with the executive team to drive revenue growth, bring delight to our clients, and drive us toward our vision of equipping every church, while enhancing the company's market presence.</div><div><br><strong>Key Responsibilities</strong></div><ul><li>You will develop and execute a comprehensive marketing strategy that aligns with our business goals and drives customer acquisition, engagement, and retention.</li><li>You will oversee and have a detailed understanding of all aspects of our marketing operations and analytics to provide clarity in marketing efforts.</li><li>You will lead and mentor a marketing team of 10-15, attract great talent, and foster a culture of innovation, collaboration, and continuous improvement.</li><li>You will collaborate with the Sales and Product teams to ensure alignment and support across marketing campaigns and initiatives.</li><li>You will spearhead along with the leadership team the launch of new product features and services.</li><li>You will build and expand our brand presence through storytelling, thought leadership, strategic partnerships, and participation in industry events.</li><li>You will drive client awareness and adoption of our platform.</li><li>You will manage the marketing budget, ensuring efficient allocation of resources to maximize ROI and growth opportunities.</li><li>You will utilize data analytics to measure the effectiveness of marketing campaigns and initiatives, and refine strategies based on insights and performance metrics.</li><li>You will stay ahead of industry trends and competitor activities, and adapt marketing strategies to maintain our competitive edge.</li><li>You will report on marketing performance and strategic initiatives to the executive team and stakeholders, providing actionable insights and recommendations.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>You display our core values of Humility, Innovation, and Excellence.</li><li>You have 10+ years of progressive marketing experience, with at least 5 years in a senior leadership role, ideally with a high growth SaaS company.</li><li>You are passionate about serving our clients.</li><li>Bachelor's degree in Marketing, Business Administration, or a related field.</li><li>You are a visionary leader with a track record of driving significant growth and achieving marketing objectives.</li><li>You are both creative and analytical, able to blend storytelling with data-driven insights to craft compelling marketing strategies.</li><li>You have exceptional communication and interpersonal skills, and you are capable of inspiring and leading diverse teams and engaging stakeholders at all levels.</li></ul><div><br><strong>Preferred Qualifications</strong></div><ul><li>You have experience in scaling marketing efforts at a growth-stage company, navigating the challenges that come with rapid expansion.</li><li>You have an MBA or other advanced degree.</li><li>You have Marketing experience with our clients</li></ul><div><br><strong>Compensation</strong></div><div>The total compensation for this role will be $250,000 - $300,000/yr.&nbsp;</div><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 24 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div>AL, AR, AZ, CO, FL, GA, ID, IA, KS, MO, MI, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.&nbsp;</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br>Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them<br><br><strong>About Subsplash</strong></div><div>Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 20,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash is one of the fastest growing companies in the U.S. (Inc. 5,000 Fastest Growing Companies in 2020) and has won awards for best mobile experience, been voted one of Seattle and Austin’s best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Our team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app.&nbsp;</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div>

VP of Marketing

<div><strong>What SK is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best in class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being satisfied with the status quo, engaging in our community, and doing what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and embody the core values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>As an Account Executive (AE) at Servant Keeper, you will play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will engage directly with front-line church and nonprofit leaders, helping them understand how our software can address their unique needs and support their ministry goals. Your work will be instrumental in driving our growth and ensuring the success of the organizations we serve. As an AE at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow.<br><br><strong>Responsibilities</strong></div><ul><li>Understand customer explicit/implicit needs and requirements, and communicate Servant Keeper’s value</li><li>Accomplish a high volume of outreach through calls and emails daily, weekly, and monthly</li><li>Close sales and achieve weekly, monthly, and quarterly activity levels and quotas</li><li>Continuously build, drive, and grow your pipeline to achieve sales results of assigned revenue quota</li><li>Contribute to timely and accurate revenue forecasts for your assigned territories and accounts through building opportunity pipeline</li><li>Offer sales partner insights to marketing and contribute to campaigns through outreach channels</li></ul><div><br><strong>Requirements</strong></div><ul><li>5+ years of experience selling high volume at a mission-driven company</li><li>Track record of achieving sales results and meeting revenue goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church and nonprofit leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone, web-conferencing, and email to a high volume of prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively - organization is key</li><li>Experience with CRM platforms like Salesforce</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>Forte SoulCare (mentoring/therapy sessions)</li><li>401(k) plan</li></ul>

<div><strong>Who we are</strong></div><div>We're building a prayer and meditation app. One that is authentically Christian and Catholic, while at the same time a resource for anyone looking to grow deeper in a relationship with God. We believe that people are hungry for peace, and that there is no surer way to find it than by learning to sit in silence with Christ: “Come to me, all you that are weary and are carrying heavy burdens, and I will give you rest” (Mt 11:28).&nbsp;</div><div><br></div><div>Our goal is to build something truly great. Something that combines the beauty of the Church’s spirituality with world-class product and content execution.</div><div><br></div><div>We launched the app in December of 2018 and have been blown away with the incredible growth &amp; traction. Hallow has been downloaded over 15 million times with over 250,000 5-star reviews. We're blessed to be backed by some of the best mission-driven investors in the world and are excited to build out the team to help a lot more folks grow closer to God.</div><div><br></div><div>We are a startup. We move quickly and take big swings. We are a small and fast moving team and each person is responsible for making an impact. It is hard work, but also deeply meaningful. We’d be honored &amp; humbled if you’d consider joining us.&nbsp;</div><div><br></div><div><strong>TL;DR</strong>: We're growing quickly and looking to bring on an experienced, fast-moving finance leader, comfortable being a team of 1, to help support Hallow growing to the next level.</div><div><br></div><div><strong>What You’ll Do</strong></div><ul><li><strong>Own the Model</strong>: Maintain the company’s long-term, 3-statement operating model, work with the executive team on forecast building, and support scenario planning.&nbsp;</li><li><strong>Drive Budgeting: </strong>Work with department heads and the executive team to build annual + quarterly budgets &amp; targets. Collaborate with the accounting team on monthly budget-to-actual reviews.&nbsp;</li><li><strong>Drive Financial &amp; Operational Analytics</strong>: Own monthly customer cohort model, maintain monthly financial KPI&nbsp; dashboards, execute one-off financial and operational analyses, proactively identifying opportunities for operational improvement. &nbsp;</li><li><strong>Support M&amp;A</strong>: Work with the executive team to identify potential strategic partnership opportunities, drive any due diligence processes, and create pro forma business cases for potential acquisitions.&nbsp;</li></ul><div><br><strong>Salary: </strong>$125,000 - $200,000 a year</div><div><br></div><div><strong>What You'll Love</strong></div><ul><li><strong>Mission</strong>: This work is incredibly humbling. Everyday we hear amazing stories and we get the pleasure of working on something that’s impacting lives. One of our favorite user quotes: “I hate quoting an old, overused cliche, but I’ve been very lost. And I think for the first time in a while I may be found.”&nbsp;</li><li><strong>Ownership</strong>: You’ll report to our CFO &amp; Co-Founder and will be in charge of all of the company’s financial modeling. You will be working on materials that will drive our operational decision making and that will be presented to our Board of Directors.&nbsp;</li><li><strong>Growth</strong>: You’ll get to journey with a VC-backed Silicon Valley startup that is still growing extremely quickly. Every employee is a core team member who is expected to help build the company as a whole, but you’ll play a unique role in helping shape the future of the organization.&nbsp;</li><li><strong>Flexibility</strong>: HQ will be in Chicago with the full team and would love to have everyone there. That being said, we’re super flexible with location / hours; don’t care when or where you work - just that it gets done.&nbsp;</li><li><strong>Comp</strong>: We will pay competitive market rates in terms of equity, cash, &amp; benefits.&nbsp;</li></ul><div><br></div><div><strong>What We're Looking For</strong></div><ul><li><strong>Passion</strong>: First and foremost, we’re looking for someone excited and passionate about our mission. It makes it a lot more fun to actually care about what you’re working on!&nbsp;</li><li><strong>Experience: </strong>Bachelor's degree in accounting or finance, a foundation of 3+ years of experience in as a financial analyst/associate or equivalent (e.g., investment banking, private equity, corp dev), experience in building 3-statement financial projection models, strong comfort level with M&amp;A modeling, knowledge of consumer subscription or enterprise SaaS revenue and expense recognition principles, and strong Excel + PowerPoint skills. Bonus, but not required: Experience in ERP system scoping and/or integration.&nbsp;</li><li><strong>Detail-Oriented:</strong> The results of your work will be a core tool in the executive team’s operational and long-term decision making. You will need to have an incredible strong attention to detail, even while moving quickly.</li><li><strong>Grit</strong>: A start-up is tough and we really care about what we’re doing. You'll be jumping into a “team of 1” role in a fast moving organization - perseverance and the ability to create progress independently will be critical.&nbsp;</li><li><strong>Ability to Build and Adapt Quickly</strong>: Desire and ability to quickly build strong and trusting relationships, influence, and collaborate effectively across all levels of the organization. Follow-through, ability to move quickly, and ability to manage several priorities and projects at one time will be needed.</li></ul><div><br></div><div>The above range only includes cash compensation. Each full-time employee in the US also receives significant equity compensation, which has the potential to be the biggest economic benefit of joining Hallow, alongside a top-tier benefits package (e.g., unlimited PTO, insurance, remote-flexible work, fully paid parental leave, 401(k) match, and stipends for health &amp; wellness, home-office, and learning).</div><div><br></div><div>The above range for cash compensation will be split between a base salary and target annual bonus. These ranges are just initial estimates. They may vary depending on market or location and may be adjusted depending on the person we end up hiring for this role, their experience, and market dynamics.</div><div>We are honored that you'd consider joining the team and look forward to connecting with you.</div><div><br></div><div>Best,</div><div><br></div><div>Alex at Hallow</div><div>CEO &amp; Co-Founder</div>

Director of Finance

<div><strong>Description</strong></div><div>With Aplos, nonprofit groups and faith-based organizations of every shape, size, and mission can seamlessly run their finances and operations, manage their business and bottom line, and proactively engage their communities and donors when it matters most. We’re a remote team, spread across North America (with peers all over the world).</div><div><br></div><div>We’re looking for a <strong>Director of Product </strong>to operationalize our product strategy and run a first-class product team across Aplos, and our sister products – Raisely and Keela. You’ll be accountable for the full product lifecycle at an exciting time in our business, as we seek to build and launch the first non-profit cloud. In this team, you’ll get to lean into your entrepreneurial streak and – through our incredible customers – have a positive impact on the world by amplifying non-profits.</div><div><br></div><h3>About the role</h3><div>As the Director of Product at Aplos, you’ll be the beating heart of our product team. Forging close working relationships across our group of companies, you’ll lead our product operations. From managing our roadmap, to coordinating excellent relationships with our customer, sales, and marketing teams – you’ll bring operational excellence to our team of product managers and designers.</div><div>Supported by our Chief Product Officer, you’ll oversee our product strategy, customer research, feature development, team rhythms, analysis, and cross-functional coordination. You’ll work alongside a passionate, global product team and operate inside a business that believes excellent product is the key to success.</div><div><br></div><div>We’re looking for an experienced product operator for this role. We expect 10+ years of experience in product or product-adjacent roles, along with experience clearly communicating to leadership, and proven excellence in bringing teams together. We value curiosity, scrappiness, architectural-thinking, and a deep understanding of our customer in all our product roles. You plan for tomorrow, but move quickly today.</div><div><br></div><div><strong>Location</strong></div><div>We are hiring in the US and Canada and require the successful applicant to work pacific hours. See below for preferred hiring locations we currently support.&nbsp;<br><br><strong>Salary Description</strong></div><div>US: $175-$200K USD, Canada: $155K-$180K</div><div><br></div><h3>What will you be doing?</h3><div>Here’s what this role looks like day-in, day-out across three products – Aplos, Keela, and Raisely:</div><ul><li>Oversee and manage the full product lifecycle, from strategy, to research and evaluation</li><li>Foster effective cross-functional relationships with engineering, and the wider business</li><li>Be hands on, and provide director-level support to our product initiatives and strategy</li><li>Hold us to an exceptional standard of research, analysis, documentation, and design</li><li>Hire into our product team, and develop growth pathways for PMs and designers</li><li>Become an industry expert, deeply understanding non-profits, accounting, and the technical spaces we operate in</li></ul><div><br></div><h3>What will you be doing?</h3><div>Here’s what this role looks like day-in, day-out across three products – Aplos, Keela, and Raisely:</div><ul><li>Oversee and manage the full product lifecycle, from strategy, to research and evaluation</li><li>Foster effective cross-functional relationships with engineering, and the wider business</li><li>Be hands on, and provide director-level support to our product initiatives and strategy</li><li>Hold us to an exceptional standard of research, analysis, documentation, and design</li><li>Hire into our product team, and develop growth pathways for PMs and designers</li><li>Become an industry expert, deeply understanding non-profits, accounting, and the technical spaces we operate in</li></ul><div><br></div><h3>What we’re looking for</h3><div><strong>You’re a superb collaborator</strong><br>You thrive on bringing people together, and your coordination skills have achieved real business outcomes in the past. Your colleagues describe you as empowering, or amplifying. When you’re involved in a product initiative, everyone in the business knows what’s going on – and why we’re doing it. Plus – you can bring all of that to a remote, global work environment.</div><div><br><strong>You’re experienced</strong><br>You’ve been at this for a while, and can navigate interdependencies, growing companies, and manage internal teams. You’re a natural leader with a point-of-view you can substantiate. You’re a product veteran, with over 10 years experience, and you’re excited to take the next step.</div><div><br><strong>You’re curious and pragmatic</strong><br>You’re a self-learner, you don’t need to be told what to do every day, and you never let perfect be the enemy of good. You’re quick to pick up a new industry – even if it’s technical – and want to get into the weeds of a problem. You understand that a SaaS product is iterative, and we need to hold short and long term goals in the same hand.</div><div><br><strong>You care about making a difference</strong><br>Our product team at Aplos, Keela and Raisely exists in service of our world-changing non-profit customers and we are deeply invested in their success. So, you’ve gotta want to back them too!</div><div><br></div><h3>Ok, and why work with us?</h3><div>You’ll be joining a product team that’s in a transformational moment. We’re passionate, refining our craft, and seeking ways to amplify our work. Zooming out, you’ll be able to contribute to an industry-defining non-profit cloud, helping tens of thousands of nonprofits serve their communities better.</div><div>Plus – we have fun. This is a driven team, we hate busy work, and amplify each other. It’s the environment you need to thrive.</div><div>If you needed more convincing, here’s the rest of it:</div><ul><li><strong>Salary</strong> – Pay range depends on location and is US: $175,000 - $200,000 USD, Canada: $155,000-$180,000 CAD. Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.&nbsp;</li><li><strong>Flexible hours</strong> – Working here is about getting your work done, not clocking hours. We provide genuine flexibility and control over your time.</li><li>&nbsp;<strong>In-person meetups</strong> – Every year you’ll get together with other product folks in our group to hone your craft.</li><li><strong>Remote work &amp; leave</strong> – We’re a remote-first company. See below for the preferred remote locations we can support in North America. We also have a generous PTO plan and support paid parental leave.</li><li><strong>Health Coverage </strong>- We offer robust medical, dental, vision, disability and life insurance coverages. &nbsp;</li></ul><div><br></div><h3><strong>How to apply:</strong></h3><div>You’ve got this far! We really want to hear from you. To apply, simply click apply below.&nbsp;</div><div>We are accepting applications on a rolling basis until we find the right person.</div><div><br></div><div>Remote Candidates in the following US states are preferred: California, Colorado, Georgia, Idaho, Maryland, Massachusetts, Montana, Minnesota, Nevada, North Carolina, Oregon, South Carolina, Tennessee, Virginia, and Washington.&nbsp;</div><div><br>Remote Candidates in the following Canada provinces are preferred: British Columbia, Ontario, and Alberta.</div><div><br></div><div><strong>Aplos’s Commitment to Equal-Employment, Diversity, Inclusion, and Equity</strong></div><div>We know with diversity comes strength. Aplos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Director of Product

<div><em>Candidates local to Phoenix, AZ will be prioritized at this time</em></div><div><br><strong>Position Summary</strong></div><div>We are seeking a strategic and results-driven Director of Customer Success to lead our quota carrying Mid Market and Enterprise Customer Success teams. Reporting to our Chief Customer Officer, you will be responsible for ensuring our customers achieve their desired outcomes while maximizing the value they receive from our products and services. You will also own retention and expansion for all Virtuous customers across all Virtuous products. This role requires a blend of people leadership, strategic thinking, and hands-on execution to drive customer retention, renewals, and revenue growth.&nbsp;</div><div><br><strong>Responsibilities</strong></div><ul><li><strong>Own and optimize customer journey</strong><ul><li>Establish and promote a vision for an exceptional end-to-end customer experience tailored to the unique needs of nonprofits</li><li>Create standardized Success Plans for customers across all Virtuous product lines, ensuring consistency and excellence in service delivery</li><li>Define and oversee key lifecycle processes, including the executive sponsor program to build strategic relationships, executive business Review processes to assess satisfaction and growth opportunities, and renewal and expansion playbooks to drive customer renewals and product usage</li><li>Develop standard presentation materials for lifecycle plays, ensuring all customer-facing teams have the tools they need to effectively communicate value and progress</li><li>Personally manage escalations from your direct reports, and follow a methodical escalation process to Chief Customer Officer and/or customer executive sponsors</li></ul></li><li><strong>Drive customer value</strong><ul><li>Collaborate with Director of Customer Onboarding and Services to optimize time to value</li><li>Understand change management best practices for nonprofits</li><li>Enable CSMs to deeply understand our customers’ objectives and become a trusted right-hand advisor</li><li>Define, drive, and demonstrate the value (ROI) delivered to customers</li><li>Collaborate with Marketing to generate customer facing resources that enable CSM retention and expansion opportunities</li></ul></li><li><strong>Lead cross-functionally to drive customer success</strong><ul><li>Define organization-wide responsibilities for each stage of the customer journey</li><li>Gather feedback from other departments, including Sales, Services, Support, Product, and others, to improve the customer experience</li><li>Collaborate with other Virtuous leaders to refine company-wide definition of ideal customer profile</li><li>Help foster company-wide culture of Customer Success</li></ul></li><li><strong>Maximize CS specific platforms and tools</strong><ul><li>Facilitate the adoption of essential processes in ChurnZero</li><li>Ensure ChurnZero is our company’s single source of truth for customer health</li><li>Create and/or refine dashboards to measure customer success</li><li>Work with CCO and CX Operations Manager to refine ChurnZero ChurnScores periodically over time</li><li>Generate strategies for high-touch teams to leverage ChurnZero and enhance low-touch digital customer journeys</li></ul></li><li><strong>Own key metrics for your team and for Virtuous</strong><ul><li>Gross renewal rate</li><li>Net renewal rate</li><li>Expansion revenue</li><li>Virtuous Payments Growth Rate</li><li>Customer generated stage 2 pipeline for sales</li><li>NPS</li><li>Employee NPS</li><li>Own the financial model for your team, including projections of costs and new hires, and forecasts of renewal and upsell rates</li></ul></li><li><strong>Recruit, mentor, and inspire a world-class team</strong><ul><li>Build a pipeline of great CSM candidates to meet the needs of our quickly growing team.</li><li>Establish an effective interview process</li><li>Establish performance expectations and growth paths for team members and provide regular relevant feedback</li><li>Transition out underperforming team members</li><li>Develop enablement strategies for CSMs</li><li>Cultivate a culture of customer delight by adopting a "best for Virtuous, best for the customer" approach.</li><li>Revise CSM compensation plans annually or as necessary</li><li>Determine the segmentation of the customer base and align the team structure and levels accordingly</li></ul></li></ul><div><br><strong>You Must Have</strong></div><ul><li>6+ years of experience in Customer Success or Account Management roles, with at least 3+ years in a leadership capacity</li><li>Experience overseeing managers</li><li>Proven track record of managing a Customer Success team and driving team performance metrics</li><li>Strong understanding of SaaS business models and experience in a SaaS environment&nbsp;</li><li>Nonprofit knowledge and experience preferred&nbsp;</li><li>Exceptional leadership, communication, and interpersonal skills</li><li>Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions</li><li>Experience implementing and/or managing customer success platforms or CRM systems (e.g., Hubspot, ChurnZero) is a plus</li></ul><div><br><strong>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div>&nbsp;</div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul>

Director Of Customer Success

<div><strong>Description</strong>&nbsp;&nbsp;</div><div>Christianity Today’s (CT) Vice President of Marketing guides marketing efforts across the organization, with an emphasis on membership and revenue growth, and developing a culture of innovation within the marketing team. Under your leadership, the ideal marketing culture will embrace data-informed decision making, celebrate testing new ideas and failing fast, and seek to improve the customer experience at every step of their journey. In this role, you will be responsible for recruiting, retaining, developing, and supporting a world-class team of marketers and acting as liaison to other departments.</div><div><br></div><div><br></div><div><strong>Job Functions and Responsibilities</strong></div><div>1. Overseeing CT’s Marketing efforts, working closely with the marketing team to innovate and grow in reach, impact, and membership.</div><ul><li>Identify key customer journeys, setting goals for each audience group, and leading effective marketing efforts to create value at every step of the customer journey.&nbsp;</li><li>Build a culture among CT’s marketing team that aims to better understand and serve the audience, establish KPIs, and improve user experience and conversion metrics across every segment of the marketing funnel (including reach, awareness, engagement, conversion, and brand advocacy).&nbsp;</li><li>Lead weekly Marketing Strategy meetings and serve liaison to other departments to ensure the marketing team’s strategy aligns with broader organizational goals and OKRs.&nbsp;</li><li>Maintain CT’s annual marketing plan and quarterly goals, communicating these priorities across the organization and to key ministry partners as needed.&nbsp;</li><li>Meet regularly with marketing staff to define goals, celebrate successes, and invest in professional growth and development.</li></ul><div><br>2. Leading CT’s Market Research &amp; Brand Strategy.</div><ul><li>Design and execute impactful quantitative and qualitative research to support marketing and communications efforts across the organization.</li><li>Work closely with CT’s creative director to develop marketing standards and voice within CT’s official Brand Book, including a messaging house, and guide marketing efforts to meet those standards.</li><li>Deliver a global POV, connecting dots and articulating actionable strategic insights that are forward-looking and consistent with CT’s mission and brand identity.&nbsp;</li><li>Offer consistent strategic consultation by building trusted partnerships with key internal stakeholders, offering a strong strategic point of view, and challenging where needed.</li></ul><div><br>3. Work closely with the UX &amp; Product Strategy team to bring new products and product versions to market, including leading pricing and messaging strategies.</div><div>&nbsp;</div><div>4. Hire, coach, and develop marketing team members with a goal of building a world-class team of marketers and brand strategists.<br>&nbsp;</div><div>5. Creating and evaluating annual budgets for all marketing operations, ensuring each activity/campaign contributes to a net-positive bottom line.<br>&nbsp;</div><div>6. Perform additional job-related duties as assigned.</div><div><br></div><div><strong>Requirements</strong></div><div>The ideal candidate is a self-driven, innovative leader who plans and oversees the strategic vision for CT’s overall marketing strategy. As a result, they have orchestrated numerous successful integrated marketing campaigns and can point to measurable increases in brand awareness, consideration, and lifetime value. This executive excels in strategic resource allocation, building collaborative, high performing teams, ensuring operational alignment, and redefining what it means to deliver excellence.</div><ul><li>Bachelor’s degree required (MBA, marketing, journalism, and/or business administration preferred).&nbsp;</li><li>Experience working directly with C-Level executives is required&nbsp;</li><li>Demonstrable experience in qualitative and quantitative research, including hands-on experience in developing discussion guides, surveys, and data analysis&nbsp;</li><li>Experience managing agencies/vendors&nbsp;</li><li>Experience with brand strategy (e.g., brand platforms, brand architecture, identity), positioning, campaign development, messaging, and copy testing research&nbsp;</li><li>Strong business acumen, including an understanding of industry trends&nbsp;</li><li>A global mindset informed by experience conducting international research&nbsp;</li><li>Strong communicator with a bias toward action to proactively collaborate across the organization</li></ul><div><br></div><div><strong>Essential Traits</strong></div><ul><li>Spiritual Maturity – You strive to represent Christ in all you do, aiming to give God the glory for every success and relying on Him to overcome challenges.&nbsp;</li><li>Self-Motivated – You have a consistent drive to achieve your personal and professional goals.&nbsp;</li><li>Intellectual Curiosity – You have an innate desire to learn and understand concepts and ask thoughtful questions, taking initiative to develop areas of expertise and knowledge.&nbsp;</li><li>Critical Thinking – You can find and synthesize information, apply logic to problems and quickly analyze to provide a recommended course of action.&nbsp;</li><li>Humility – You are coachable, acknowledging your own strengths and weaknesses, and willing to accept feedback and adapt accordingly.</li></ul><div>&nbsp;&nbsp;</div><div><strong>Additional Information</strong>&nbsp;</div><div><br></div><div><strong>Benefits</strong></div><ul><li>Christianity Today offers a comprehensive benefits package. Check out our <a href="https://www.christianitytoday.org/careers/">careers page</a> to learn more!</li></ul><div><strong>Employment Details</strong></div><ul><li>CT's headquarters are located in Illinois.&nbsp;</li><li>This is a fully remote position.</li><li>This full time position has a workweek of 37.50 hours per week.</li><li>This is a salaried position with an Exempt FLSA status.&nbsp;</li></ul><div><br></div><div><em>Exact compensation may vary based on experience, skills, and location.</em></div><div><br><strong>Salary Description</strong></div><div>Annual Salary Range: $120,000 - $125,000</div>

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