<div><strong>Our team</strong></div><div>We are a team of fast-learning, self-starting achievers on a mission to make powerful fundraising tools affordable for everyone.<br><br>We have been a remote-first company for more than a decade, and fully remote since 2015.<br><br>We continually focus on being servant-hearted, egoless, and product driven. That mindset comes straight from our CEO who still reviews code, participates in product design, and responds to each customer like they are our only customer.<br><br></div><div><strong>Our people</strong></div><div>Our team invests in each other, and we invest in our team.<br><br>We love doing what we do and are looking for people who share our values (below). We're dedicated to recruiting individuals who don't accept status-quo and who can see beyond what is to see what can be. We ask questions.<br><br>Happy people produce better results. We empower people to move fast with meaningful work.</div>

<div><strong>Impactful, Permanently Remote Work at Anedot.<br></strong><br></div><div><strong>Company:</strong> Anedot, Inc.</div><div><strong>Organization: </strong>Engineering</div><div><strong>Team:</strong> DevOps and Site Reliability</div><div><strong>Reports to:</strong> VP, Engineering</div><div><strong>Experience Level: </strong>Principal</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $180,000 - $220,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 4% 401(k) match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)</div><div><strong><br>About the Company</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. You will have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div><strong>About the Role</strong></div><div>The Engineering Operations Manager is responsible for leading and mentoring our DevOps and Site Reliability Engineering (SRE) teams, ensuring operational excellence, and driving best practices in automation, system reliability, and compliance. This role plays a critical part in enabling seamless collaboration between engineering teams and operational processes while supporting compliance initiatives, such as SOC 2, and maintaining a high standard of reliability and scalability across systems.<br><br></div><div>As a hands-on leader, you’ll work closely with engineering managers, architects, and executives to define and implement operational strategies, tools, and workflows that support our mission of delivering exceptional experiences to our customers.<br><br></div><div><strong>Responsibilities</strong></div><ol><li>Lead and mentor DevOps engineers and Site Reliability Engineer(s), fostering a culture of operational excellence and continuous improvement.</li><li>Develop and execute strategies to improve system reliability, scalability, and performance across all platforms.</li><li>Oversee the implementation and optimization of CI/CD pipelines, promoting automation and infrastructure as code (IaC).</li><li>Collaborate with stakeholders to manage compliance efforts, including SOC 2 / PCI-DSS readiness, audits, and ongoing maintenance.</li><li>Define and measure key operational metrics such as uptime, deployment frequency, and response times to ensure success.</li><li>Drive the adoption of best practices in monitoring, alerting, and incident response to enhance system health.</li><li>Identify and implement tools and technologies that improve developer productivity and operational effectiveness.</li><li>Partner with Frontend and Backend Engineering Managers to align operational objectives with broader engineering goals.</li><li>Ensure clear documentation and processes are in place to support operational consistency and compliance requirements.</li><li>Act as a key point of contact for operational challenges, providing technical leadership and proactive problem-solving.</li></ol><div><strong><br>Qualifications (Requirements not Recommendations)</strong></div><ol><li>Proven experience leading DevOps, SRE, and infrastructure engineering teams in a dynamic environment.</li><li>Strong knowledge of cloud platforms (AWS, GCP, or Azure), CI/CD processes, and system architecture.</li><li>Hands-on expertise with tools like Docker, Kubernetes, Terraform, Kafka, and similar DevOps technologies.</li><li>Experience with monitoring and observability tools such as Graylog, Prometheus, or Grafana.</li><li>Familiarity with compliance frameworks (e.g.PCI-DSS,, SOC 2, ISO 27001) and experience supporting audit processes.</li><li>Excellent leadership skills with a demonstrated ability to inspire, mentor, and grow high-performing teams.</li><li>Outstanding communication skills, capable of presenting complex topics to technical and non-technical audiences alike.</li><li>Strong analytical and problem-solving mindset, with a commitment to continuous learning and improvement.</li><li>Proven ability to work collaboratively across teams, ensuring alignment of engineering and operational objectives.</li><li>Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience; advanced degrees are a plus.</li></ol><div><strong><br>What Success Looks Like<br></strong><br></div><div>In this role, success is measured by:</div><ul><li>Improved system reliability, uptime, and performance metrics.</li><li>Successful implementation of compliance initiatives, including SOC 2 certification and maintenance.</li><li>Increased efficiency in CI/CD workflows and automation adoption.</li><li>High levels of engagement, satisfaction, and professional growth within the DevOps and SRE teams.</li><li>Strong collaboration and alignment with engineering and product teams.</li></ul><div><strong><br>Hiring Process</strong></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Technical Interview</li><li>One hour video interview with our Founder and CEO. Before this meeting we’ll send an optional Clifton StrengthsFinder access code.</li></ol>

Engineering Operations Manager

<div><strong>Organization: </strong>Customer Experience</div><div><strong>Team:</strong> Support</div><div><strong>Reports to:</strong> Customer Support Manager</div><div><strong>Experience Level: </strong>Mid-Level</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $70,000 - 80,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 401(k) with match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)<br><br></div><div><strong>About the Role</strong></div><div>The Technical Support Specialist is a mid-to-senior level role housed within our Customer Experience organization, serving as a critical bridge between our customers and Engineering team on complex technical issues. This position works closely with Engineering and will collaborate within the Support team, taking ownership of escalated cases and ensuring they are resolved with accuracy and efficiency. Key areas of ownership include data migrations, Salesforce administration, key technical support escalations, automation advocacy, and serving as an engineering project liaison. This role will receive mentorship and technical review from the Engineering team.<br><br></div><div>In the early stages, this hire will focus on addressing customer support tickets to gain a deep understanding of our platform and customer needs.</div><div><strong><br>Responsibilities</strong></div><ol><li><strong>Advanced Support Ticket Resolution:</strong> Handle complex P1 and P2 support tickets, ensuring timely resolution and escalating to management when necessary.</li><li><strong>Engineering Issue Management: </strong>Scope, document, and submit well-structured issues in GitHub for the Engineering team based on Support escalations.</li><li><strong>Data Migrations: </strong>Serve as the lead Support resource for customers using the migration tool, providing guidance and troubleshooting.</li><li><strong>Data Update Coordination: </strong>Coordinate and even write scripts (nice to have, not requirement) in GitHub issue for engineers to execute in order to update customer data accurately and securely.</li><li><strong>Bug Investigation: </strong>Reproduce and investigate reported bugs, collaborating with Engineering to determine root causes and next steps.</li><li><strong>General Integration Support: </strong>Lead customer-facing calls and information gathering for integration and API troubleshooting.</li><li><strong>Salesforce Support: </strong>Obtain (or already hold) a Salesforce certification to assist customers with Salesforce integration issues. Current Salesforce certification preferred.</li><li><strong>Automation Advocacy: </strong>Identify opportunities for process automation and efficiency improvements, working with Engineering to implement solutions that reduce manual work and improve customer experience.</li><li><strong>Engineering Project Liaison:</strong> Serve as the primary point of contact between Customer Experience and Engineering teams for technical projects, facilitating communication, requirements gathering, and ensuring customer needs are represented in engineering decisions.</li></ol><div><strong><br>Qualifications</strong></div><ol><li>3+ years in a technical support, or engineering-adjacent role, ideally within SaaS or a similar technology environment.</li><li>SQL knowledge preferred.</li><li>Ability to scope and document technical issues clearly for engineering teams.</li><li>Familiarity with GitHub issue tracking.</li><li>Experience troubleshooting integrations and APIs.</li><li>Knowledge of digital marketing technology (GA4/GTM, etc)</li><li>Strong problem-solving and analytical skills, with a detail-oriented mindset.</li><li>Excellent communication skills, both written and verbal.</li><li>Salesforce Administrator certification (or willingness to obtain within first 6 months).</li></ol><div><strong><br>Requirements</strong></div><ul><li>SQL: 1 - 3 years</li><li>GitHub Issue Tracking: 1 - 3 years</li><li>API Troubleshooting: 2 - 4 years</li><li>Problem-solving: Good - Excellent</li><li>Communication: Good - Excellent</li></ul><div><strong><br>Nice to Have</strong></div><ul><li>Salesforce Administration: 1 - 2 years</li><li>Scripting: 1 - 2 years</li><li>Technical Documentation: Good - Excellent</li></ul><div><strong><br>About Us</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. This is a greenfield project, offering you the chance to make foundational architectural decisions and have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div><strong><br>What Success Looks Like</strong></div><div>In this role, success is measured by:<br><br></div><ul><li><strong>First 90 Days: </strong>You are proficient in handling P1/P2 tickets, creating engineering issues, and handling basic integration troubleshooting.</li><li><strong>6 Months: </strong>You are independently managing migration requests, leading integration troubleshooting calls, and writing scripts for data updates.</li><li><strong>12 Months: </strong>You have reduced turnaround time for complex tickets and escalations, improved communication workflows between Support and Engineering, and are actively contributing to automation initiatives.</li><li><strong>Ongoing: </strong>You serve as the go-to technical expert for the Support team, consistently improving processes, and enabling faster resolutions for our customers.</li></ul><div><strong><br>Hiring Process</strong></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Initial Interview</li><li>Technical Questionnaire</li><li>Video interview with our Founder and CEO. Before this meeting we'll send an optional Clifton StrengthsFinder access code.</li></ol><div><br><em>Please note that we’re unable to offer individual feedback during the screening process.</em></div>

Technical Support Specialist

<div><strong>Impactful, Permanently Remote Work at Anedot.<br></strong><br></div><div><strong>Company:</strong> Anedot, Inc.</div><div><strong>Organization: </strong>Engineering</div><div><strong>Team:</strong> Frontend</div><div><strong>Reports to:</strong> VP, Engineering</div><div><strong>Experience Level: </strong>Principal</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $170,000 - $220,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 401(k) with match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)<br><br></div><div>Join us as a Frontend Software Architect, where you'll take ownership of the frontend, working closely with our Founder/CEO, engineers, and design team. This is a primarily coding role, requiring extreme ownership and technical excellence to deliver a groundbreaking product.</div><div><strong><br>Responsibilities<br></strong><br></div><ol><li><strong>Architect Solutions:</strong> Define and implement the technical direction of a greenfield project, serving as the lead architect for the frontend.</li><li><strong>Collaborate Cross-Functionally: </strong>Work closely with engineers, designers, and other team members to create seamless, high-quality user experiences.</li><li><strong>Implement Payment Systems: </strong>Develop and integrate major payment systems like Stripe or similar platforms to ensure seamless financial transactions.</li><li><strong>Foster Design Consistency:</strong> Build and maintain a robust Figma component library integration to ensure consistency across the platform.</li><li><strong>Write “Better Software Faster”: </strong>Defining and advocating type and testing strategies that allow the codebase to evolve safely and quickly without locking teams into brittle architectures or letting regressions slip through.</li><li><strong>Drive Strategic Decisions: </strong>Actively participate in discussions on frontend architecture, data modeling, and API design to align with the project’s vision.</li><li><strong>Share Expertise Through Code: </strong>Mentor team members and elevate technical capabilities by writing exemplary, production-ready code.</li></ol><div><strong><br>Qualifications<br></strong><br></div><ol><li>10+ years of professional experience in JavaScript development, with a strong emphasis on ReactJS with at least 5 years at one company.</li><li>Proven experience architecting and leading large-scale frontend projects from inception to deployment.</li><li>Strong foundational knowledge in computer science principles, including algorithms, data structures, and system design.</li><li>Proficiency in Figma component libraries and translating designs into high-quality, scalable code.</li><li>Significant experience implementing and integrating major payment platforms like Stripe or similar systems.</li><li>Deep understanding of RESTful APIs, with the ability to design and consume them effectively.</li><li>Firm commitment to automated testing and domain modeling with types in order to maintain high-quality, maintainable codebases.</li><li>Demonstrated ability to take extreme ownership of projects while balancing hands-on coding with strategic technical decisions.</li><li>Strong interpersonal and communication skills, with the ability to assert expertise while maintaining a collaborative team environment.</li></ol><div><strong><br>Requirements<br></strong><br></div><ul><li>TypeScript/Strong Typing in Javascript: 5 - 10 years</li><li>Frontend Performance &amp; Optimization: 10+ years</li><li>Leading Component &amp; Design Systems: 10+ years</li><li>API Design, GraphQL, Rest: 10+ years</li><li>Business / Stakeholder Communication</li><li>Negotiation &amp; Consensus Building</li><li>User Experience Advocacy</li></ul><div><strong><br>About Us<br></strong><br></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. This is a greenfield project, offering you the chance to make foundational architectural decisions and have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div><strong><br>How to Apply<br></strong><br></div><div>If you are a seasoned software engineer who thrives in ownership-driven, fast-paced environments and is passionate about building innovative solutions, we’d love to hear from you!<br><br></div><div><strong><br>Hiring Process<br></strong><br></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Pair Programming Interview - be prepared to write code with a shared screen using TDD</li><li>One hour video interview with our Founder and CEO</li></ol><div><em>Please note that we’re unable to offer individual feedback during the screening process.</em></div>

Frontend Software Engineering Architect

<div><strong>Impactful, Permanently Remote Work at Anedot.<br></strong><br></div><div><strong>Reports to:</strong> VP, Engineering</div><div><strong>Experience Level: </strong>Principal</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $180,000 - $240,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 401(k) with match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)</div><div><br></div><div><strong>Responsibilities</strong></div><ol><li><strong>Architect Frontend Solutions</strong>: Define and implement the technical direction of a greenfield project, serving as the lead architect for the frontend.</li><li><strong>Build Scalable Interfaces</strong>: Develop and maintain responsive, accessible, and scalable UIs.</li><li><strong>Collaborate Cross-Functionally</strong>: Work closely with the Founder/CEO, engineers, and design team to create seamless, high-quality user experiences.</li><li><strong>Integrate Authentication Systems</strong>: Leverage AWS Cognito and other AWS services for authentication and user management workflows.</li><li><strong>Implement Payment Systems</strong>: Develop and integrate major payment systems like Stripe or similar platforms to ensure seamless financial transactions.</li><li><strong>Foster Design Consistency</strong>: Build and maintain a robust Figma component library integration to ensure consistency across the platform.</li><li><strong>Champion Best Practices</strong>: Drive Test-Driven Development (TDD), thorough documentation, and high-quality code reviews to maintain high standards.</li><li><strong>Ensure Code Quality</strong>: Write clean, scalable, and maintainable code that exemplifies best practices and raises the bar for technical quality.</li><li><strong>Drive Strategic Decisions:</strong> Actively participate in discussions on frontend architecture, data modeling, and API design to align with the project’s vision.</li><li><strong>Share Expertise Through Code</strong>: Mentor team members and elevate technical capabilities by writing exemplary, production-ready code.</li></ol><div><strong><br>Qualifications</strong></div><ol><li><strong>10+ years of professional experience in JavaScript</strong> development, with a strong emphasis on ReactJS with <strong>at least 5 years at one company</strong>.</li><li>Proven experience architecting and leading large-scale frontend projects from inception to deployment.</li><li>Strong foundational knowledge in computer science principles, including algorithms, data structures, and system design.</li><li>Hands-on experience with AWS Cognito and integrating authentication systems into modern applications.</li><li>Proficiency in Figma component libraries and translating designs into high-quality, scalable code.</li><li>Significant experience implementing and integrating major payment platforms like Stripe or similar systems.</li><li>Deep understanding of RESTful APIs, with the ability to design and consume them effectively.</li><li>Firm commitment to Test-Driven Development (TDD) and maintaining high-quality, maintainable codebases.</li><li>Demonstrated ability to take extreme ownership of projects while balancing hands-on coding with strategic technical decisions.</li><li>Strong interpersonal and communication skills, with the ability to assert expertise while maintaining a collaborative team environment.</li></ol><div>If you are a seasoned frontend engineer who thrives in ownership-driven, fast-paced environments and is passionate about building innovative solutions, we’d love to hear from you!</div><div><strong><br>Hiring Process</strong></div><ol><li>Complete Application (whether direct or via recruiter)</li><li>Pair Programming Interview - be prepared to write code with a shared screen using TDD</li><li>One hour video interview with our Founder and CEO. Before this meeting we’ll send an optional Clifton StrengthsFinder access code.</li></ol><div><br><em>Please note that we’re unable to offer individual feedback during the screening process. Our hiring team simply doesn’t have the bandwidth to offer personalized feedback before the interview stage.<br><br></em><strong>About Anedot</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. This is a greenfield project, offering you the chance to make foundational architectural decisions and have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div>Join the team as Frontend Software Architect, where you'll take ownership of the frontend, working closely with our Founder/CEO, engineers, and design team. This is a primarily coding role, requiring extreme ownership and technical excellence to deliver a groundbreaking product.</div>

Frontend Software Architect

<div><strong>Summary:</strong></div><ul><li><strong>Organization:</strong> Customer Experience</li><li><strong>Team:</strong> Customer Acquisition</li><li><strong>Role: </strong>Account Development Specialist</li><li><strong>Type: </strong>Full-time, exempt; at-will</li><li><strong>Location:</strong> Permanently remote</li><li><strong>Base Comp Range:</strong> $55,000 - $65,000 annual</li><li><strong>Perks / Benefits: </strong>$10,000 - $15,000 annual</li><li><strong>Base PTO:</strong> 33 days per year (15 days, plus 10 holidays, plus 8 summer days)</li></ul><div><strong><br>Details:</strong></div><div><strong>If you enjoy...</strong></div><ul><li>asking questions and managing processes</li><li>communicating solutions</li><li>analyzing and organizing data</li><li>speaking to prospective customers on camera</li><li>serving nonprofits, churches, ministries, campaigns, and schools</li><li>and you live in Louisiana, Texas, Florida, Georgia, Tennessee, Ohio, Pennsylvania, or California then keep reading...</li></ul><div><br><strong>What You'll Need to be Successful in this Role</strong></div><ol><li>Strong analytical skills and attention to detail</li><li>Strong verbal and written communication with a focus on professionalism</li><li>Love for collaboration with an openness to change</li><li>Comfortable being on camera</li><li>Skilled leading product demonstrations with prospective customers</li></ol><div><br><strong>What Success Looks Like in this Role</strong></div><ol><li>Create, clean, and manage prospect lists by using intelligence tools like BuiltWith</li><li>Execute outbound business development initiatives</li><li>Manage all sales deal pipelines in HubSpot</li><li>Schedule and lead product demonstrations with potential customers</li><li>Collaborate with Director, Customer Acquisition on sales strategies and processes</li></ol><div><br><strong>How We Measure Success in this Role</strong></div><ul><li>Periodic informal feedback and review of work</li></ul><div><br></div><div><strong>Technical Info</strong></div><ul><li>GitHub</li><li>HubSpot</li><li>Google Drive (Docs, Sheets)</li></ul><div><br></div><div><strong>Organization</strong></div><div>Account Development Specialists contribute to Anedot's growth by working on our Customer Acquisition team, and are led by our Director, Customer Acquisition.<br><br></div><ul><li>Administrative (People: HR, Legal, Compliance)</li><li>Finance (Accounting)</li><li>Customer Experience (Acquisition, Accounts, Support, Success)</li><li>Product (Design, Engineering, Management, Operations)</li></ul><div><br><em>Please note that we’re unable to offer individual feedback during the screening process. Our hiring team simply doesn’t have the bandwidth to offer personalized feedback before the interview stage.</em></div>

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