<div><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the ministries we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small- and medium-sized ministries. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Marketing Manager will own responsibility for lead generation and customer communications. You are a customer and brand evangelist and methodical, results-driven marketing leader. You have strong technical skills and the ability to perform hands-on marketing tasks, while also considering the big picture and planning through the details to execute through others effectively. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. You will strategize, manage campaigns, and oversee the marketing team while also executing tactical marketing tasks as needed. Inherently, you are a polished and relatable communicator, with an innate ability to inspire team members and external agencies to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our revenue goals!<br><br><strong>Responsibilities<br></strong><em>Strategic Leadership</em></div><ul><li>Develop, implement, and oversee comprehensive marketing strategies that align with the company's ambitious growth goal of doubling recurring revenue over the next 3 years</li><li>Lead and manage a team of marketing professionals (including external agencies) to ensure smooth execution of marketing initiatives</li><li>Collaborate with cross-functional teams including sales, product, and customer service to increase product usage, drive brand awareness, and generate leads</li><li>Manage marketing budgets, allocate resources effectively, and measure ROI of marketing activities</li><li>Plan, execute, and measure success of multi-channel marketing campaigns (email, social media, PPC, SEO, and content marketing)</li><li>Analyze performance metrics to make data-driven decisions, optimizing campaigns for lead generation and conversion</li><li>Ensure consistent branding and messaging across all materials and channels</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company leader - be a culture evangelist, motivate the broader team, propel cross- functional communication, engage in quarterly/annual planning sessions, drive company strategy</li></ul><div><br><em>Content &amp; Creative Oversight</em></div><ul><li>Oversee the development of marketing collateral, including blogs, webinars, whitepapers, case studies, emails, social media content, and more</li><li>Ensure the consistency of the brand’s voice and tone across all content and communication channels</li></ul><div><br><em>Technical Marketing Execution (as needed)</em></div><ul><li>Use CRM tools and marketing automation platforms (Salesforce and Pardot) to track leads, measure engagement, support the sales team’s weekly cadences, and manage email marketing</li><li>Use Webflow to make necessary edits to the website as the need arises; also work with our external design agency to make more extensive changes to the website</li><li>Manage SEO efforts, including keyword research, on-page optimization, link building&nbsp;and content updates</li><li>Set up and optimize Google Ads, Facebook Ads, and other PPC campaigns</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience: 5+ years in marketing, with at least 2 years in a managerial role and a track record of expanding brand awareness, lead generation, and product usage</li><li>Technical Marketing skills:<ul><li>Proficient in digital marketing tools (Google Analytics, AdWords, Facebook Ads Manager)</li><li>Experienced with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Pardot)</li><li>Strong understanding of SEO/SEM strategies</li><li>Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) or basic video editing skills</li><li>Prior experience in a high-volume B2B marketing or SaaS environment, ideally with a focus on ministries, non-profits, and/or mission-minded organizations</li></ul></li><li>Analytical Mindset: Strong ability to interpret data and make data-driven decisions</li><li>Creativity: Proven ability to develop creative, engaging campaigns</li><li>Communication Skills: Strong verbal and written communication skills</li><li>Project Management: Ability to juggle multiple projects and timelines effectively</li><li>Team Leadership: Demonstrated experience in building, inspiring, and managing a high-performing marketing team in a high-growth environment while driving cross-functional processes</li><li>Business skills: Exceptional strategic planning, business acumen, leadership, communication, and relationship skills</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission-driven company and team</li><li>Competitive salary (commensurate with experience)</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Wellness resources</li></ul>

Marketing Manager

<div><strong>What Servant Keeper is All About</strong><em> Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- and medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Director of Sales will report to the CEO and own responsibility for revenue generation deriving from new business. You are a customer and brand evangelist and methodical sales leader who focuses on<br>growing and scaling a world-class sales team. You consider the big picture and plan through the details to execute through others effectively, and you are hands-on and “in the weeds” to support your team and goals. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. Inherently, you are a polished<br>and relatable communicator, with high humility and an innate ability to inspire teams to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our sales goals!<br><br>Your responsibilities will include, though not necessarily be limited to, the following:</div><ul><li>Manage the existing Sales team (4 AEs, 1 BDR, and 1 Rev Ops) and expand as necessary to more than double recurring revenue generation over the next 3 years</li><li>Continually iterate on the most optimal activities/campaigns to maximize conversion of MQLs in a high-volume, low ACV (~$1-3k ACV), 30-60 day sales cycle environment</li><li>Establish strategy for revenue generation across all sales channels for new customers and continually improve sales processes and operations to achieve results every quarter</li><li>Generate revenue plans / targets and provide regular forecasts to the senior management team</li><li>Establish accountability within the sales function by developing appropriate targets and coordinating compensation and progression plans that reward achievement</li><li>Continually upskill the team through mentorship, training, and recruitment while implementing robust processes for new business development that optimize efficiency</li><li>Implement high-performance growth organization best practices, to include identifying ICP, developing simple/beautiful assets (e.g., sales deck, proposals), optimizing customer experience</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company executive: be a culture evangelist, motivate the broader team, propel cross-functional communication, engage in quarterly planning sessions, drive company strategy</li></ul><div><br><strong>Requirements:</strong></div><ul><li>3+ years of progressive experience and demonstrated success leading a sales team, with a track record of growing recurring revenue in B2B SaaS sales</li><li>Successfully led a sales team through a transition to value-based selling in a small ACV, high volume environment</li><li>Experience in a high-volume SaaS organization, ideally with a focus on building revenue with ministries, non-profits, and/or mission-minded organizations</li><li>Demonstrated experience building, inspiring, and managing a high-performing sales team in a high-growth environment while driving cross-functional processes</li><li>Experience and capability in using SalesForce CRM to optimize sales and marketing activity</li><li>Exceptional strategic planning, business acumen, leadership, communication, and interpersonal skills</li><li>Nice to have: Experience with RingCentral communications system and RingSense revenue intelligence tool</li></ul><div><br><strong>Comp and Benefits</strong></div><ul><li>Mission-driven company and team</li><li>Base salary (commensurate with experience), plus bonus</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Wellness resources</li></ul>

Director of Sales

<div>Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.</div><div>The Account Manager, Existing Sales (AMES) develops successful relationships with existing customers, managing sales opportunities within the customer base. The Account Manager, Existing Sales identifies customers’ needs using selling techniques and product knowledge to pair them with the appropriate products and services. The Account Manager, Existing Sales executes engagement plans, supports retention efforts, and contributes to the overall growth of our existing customer base.</div><div><br></div><div><strong>What You’ll Do:</strong></div><ul><li>Execute targeted outreach to engage and qualify existing customers, presenting solutions that align with their needs and goals.</li><li>Build and maintain strong customer relationships to drive sales opportunities, upsell/cross-sell offerings, and maximize revenue.</li><li>Manage a designated book of business by addressing customer needs, resolving concerns, and following up on sales opportunities.</li><li>Facilitate complex sales engagements by coordinating with the Enterprise Sales team, ensuring a seamless customer experience.</li><li>Track and report on sales activities, outcomes, and KPIs using CRM tools, consistently meeting or exceeding sales targets.</li><li>Provide insights from customer interactions to support retention campaigns and marketing strategies.</li><li>Stay informed on industry trends and contribute to team strategy sessions to enhance sales performance and customer engagement.</li></ul><div><br></div><div><strong>What We’re Looking For:</strong></div><ul><li>HS diploma with 3-5 years of experience in inside sales, account management, or similar, or an equivalent mix of education and experience. &nbsp;</li><li>A track record of meeting or exceeding sales targets.&nbsp;</li><li>Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers.</li><li>Ability to employ self-directed work habits, exhibit initiative, drive, self-assurance, and</li><li>professionalism</li><li>Strong analytical, problem solving and decision-making skills related to account management and sales generation/promotion.</li><li>Proficiency in CRM software and sales tools.</li></ul><div><br></div><div><strong>Why You Want to Work Here:</strong></div><ul><li>Outstanding benefits package, including 6% 401(k) match</li><li>Free Wellness Clinic staffed by a Nurse Practitioner</li><li>A caring, friendly work environment&nbsp;</li><li>The opportunity to positively impact ministries</li></ul><div><br></div><div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Account Manager, Existing Sales

<div><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?&nbsp;</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.&nbsp;<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- &amp;amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody our Core Values.<br><br><strong>What This Role is All Abou</strong>t <em>Is this the right seat for you?</em><br>As a Business Development Representative (BDR), you will report to the Director of Sales and play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will seek new business opportunities by contacting and developing relationships with front-line ministry leaders, helping them understand how our software can address their unique needs and support their goals. As a BDR at Servant Keeper, culture and compassion are paramount - you will work directly with church and non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow. If you are motivated, have great communication skills, are results-driven, and enjoy working in a team environment, we would like to meet you.<br><br><strong>Responsibilities</strong></div><ul><li>Source new sales opportunities through a high volume of outreach efforts, along with inbound lead follow-up, with the goal of booking consultation calls and demos for Account Executives</li><li>Qualify leads through cold calls and emails from marketing campaigns as sales opportunities</li><li>Continuously build, drive, and grow your pipeline of leads to achieve daily, monthly, and quarterly booked consultation targets</li><li>Contribute to timely and accurate lead forecasting by keeping detailed notes</li><li>Ensure accounts within Salesforce have up to date and accurate data while maintaining lead-to-opportunity records</li><li>Participate in all sales meetings and contribute ideas to improve the number and conversion of MQLs as a front-line connection to all leads</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience managing a high volume of outreach at a mission-driven company</li><li>Track record of achieving results and meeting lead conversion goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone and email to prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively – organization is key</li><li>Experience with CRM platforms, preferably Salesforce</li><li>Nice-to-have: Experience working with a cloud-based phone system like RingCentral</li></ul><div><br><strong>Comp and Benefits</strong></div><ul><li>Mission-driven company and team</li><li>$40-45k base salary (commensurate with experience), plus commission</li><li>Unlimited PTO</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>401(k) plan with match</li><li>Forte SoulCare (comprehensive mental wellness platform)</li></ul>

Business Development Representative

<div><strong>Overview</strong></div><div>Lifeway is seeking an experienced <strong>Email Marketing Specialist</strong> to join our team and lead the email development/creation process from concept through implementation. This role will leverage Salesforce Marketing Cloud, HTML, and CSS to create engaging, responsive, and dynamic email communications that drive customer engagement and support business goals The ideal candidate will help create and manage end-to-end email campaigns, optimize performance through A/B testing and data analysis, and collaborate closely with cross-functional teams to enhance email marketing strategies.&nbsp;<br><br><strong>Why Lifeway?</strong>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><br><strong><br>Responsibilities</strong></div><ul><li>Manage the entire email development process, including gathering requirements, understanding business goals, development, testing, deployment, and post-launch analysis.</li><li>Utilize HTML and CSS to create responsive, personalized, and visually appealing email communications that enhance usability and engagement.</li><li>Conduct ongoing post-campaign analysis of key performance indicators (KPIs) and provide recommendations for optimization.</li><li>Develop and execute A/B tests, strategies, and segmentation based on behavior insights to improve email performance metrics.</li><li>Identify optimization opportunities within Salesforce Marketing Cloud and recommend ongoing process improvements.</li><li>Collaborate with technology partners to troubleshoot Salesforce Marketing Cloud functionality issues and resolve root causes.</li><li>Manage and execute CRM strategies, including customer journeys and nurturing, in collaboration with the Marketing team.</li><li>Analyze and report on email campaign results to drive further optimizations and enhance performance.</li><li>Share knowledge of email marketing best practices and contribute to team improvement through learning and collaboration.</li><li>Occasional travel, sometimes overnight</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in Marketing, Communications, or similar</div><div>&nbsp;</div><div><strong>Knowledge, Skills, &amp; Experience, required</strong></div><ul><li>4+ years of experience with Salesforce Marketing Cloud, including journey creation and management.</li><li>2+ years of experience with Salesforce Sales Cloud, with deep knowledge of managing Campaigns using Campaign and Campaign Members objects.</li><li>Expertise in Salesforce Marketing Cloud Connect integration management.</li><li>Advanced understanding and practical application of Salesforce Marketing Cloud, including Journey Builder, Data Extensions, and AmpScript.</li><li>Experience with HTML, CSS, and responsive design for email templates, ensuring optimal mobile experiences.</li><li>Proven problem-solving skills and a track record of successfully managing complex projects.</li><li>Strong organizational skills with the ability to balance multiple projects simultaneously.</li><li>Versatility and flexibility in managing competing demands and effectively prioritizing tasks.</li><li>Excellent written and oral presentation skills, including experience interacting with senior-level executives.</li><li>Team player with outstanding interpersonal skills and a strong commitment to collaboration.</li><li>Passion for self-improvement and learning from others, with a proactive approach to seeking opportunities for personal and professional growth.</li><li>Actively involved in an evangelical Christian church</li></ul><div>&nbsp;</div><div><strong>Knowledge, Skills, &amp; Experience, preferred</strong></div><ul><li>Experience managing direct mail integration, data management, and social media/customer service integration within Salesforce Sales Cloud.</li><li>Familiarity with standard internet and email technologies and protocols.</li><li>Natural teacher in sharing email marketing knowledge, trends, and best practices with the team.</li></ul>

Email Marketing Specialist

<div><strong>Job type</strong>: Permanent</div><div><strong>Location</strong>: Remote or hybrid if within 60 miles of USHQ in <a href="https://maps.app.goo.gl/uS6nkGxV3avbz2sS8">Federal Way, WA</a></div><div><strong>Experience level</strong>: Senior</div><div><strong>Role</strong>: Full-stack web developer and domain architect</div><div><strong>Industry</strong>: Enterprise, non-profit charity</div><div><strong>Salary:</strong> $119,300 - $202,800 (typically $120,000 - $170,000). DOE.</div><div><strong>Company size</strong>: 1,000+<br><br></div><div>We are seeking an exceptional Principal Software Development Engineer with a proven history of leading teams to deliver high-quality web apps. This role is ideal for someone with a passion for developing quality websites, web apps, and eCommerce platforms who strives to elevate our web-based experiences. In this exclusive position, you will translate solution architecture into actionable tasks, guiding the team in writing high-quality, reusable code that adheres to best practices. You will be skilled at converting business narratives and technical directions from solution architects into well-documented stories, complete with flow diagrams, architecture docs, and patterns as needed. As the domain architect for the web on our Apps team, you will be responsible for full-stack development, code reviews, and providing thought leadership on engineering principles such as single responsibility, loose coupling, YAGNI, etc. The ideal candidate is a collaborative team player committed to delivering the highest quality web applications.</div><div>As a developer for World Vision, you are building the tools that will lead to a better life for thousands of children in the most vulnerable places around the world. At World Vision we are going to the ends of the earth, often where no one else goes, to pull up the roots of poverty and plant the seeds of change. Help us carry out our Christian organization's mission, vision, and strategies by building customer-facing websites, web apps, and other digital properties.</div><div><br><strong>What You Will Do</strong></div><ul><li>Lead development for some of our most important projects, from pixels to database.</li><li>Roughly 25% of the time on architecture/work breakdown; 50% writing code; and 25% coaching, reviewing, and advocating for good engineering principles with other devs. This is not a people management role.</li><li>Take technical direction from Solution Architects and break down work into consumable, understandable, and well-written tasks for the development team.</li><li>Work with other Domain Architects to brainstorm ideas and discover creative and innovative ways to develop solutions that are reusable and sustainable.</li><li>Implement and coach the less senior developers best practices such as Loose Coupling, KISS, DRY, BDUF, YAGNI, Separation of Concerns, Single Responsibility etc.</li><li>Write high-quality software in technologies like JavaScript with ReactJS, HTML5, CSS, WS, WordPress, PHP, MySQL, Node.js, Azure, Twilio, Auth0, and others.</li><li>Write high-quality, WordPress themes, plugins, and APIs built to standards.</li><li>Develop core eCommerce capabilities across the organization.</li><li>Contribute and help develop our entire SDLC.</li><li>Take ownership of solutions and project deliverables and clearly communicate project dependencies, blockers, changes, and limitations.</li><li>Enhance the productivity and velocity of the team by your expertise, coaching, and clarity.</li><li>Contribute to the architecture of our online experiences across all parts of the organization: web, financials, CRM, marketing automation, EDW, and others.</li><li>Contribute to the DevOps process and tool building.</li><li>Collaborate with other engineers, TPMs, Product Owners, Designers, and Business Units.</li><li>Collaborate with support team, QA team, and digital solutions team.</li><li>Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (e.g. Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions). Incorporate World Vision Core Values into decisions within scope of role.&nbsp;</li></ul><div><br><strong>Who You’ll Work With</strong></div><ul><li>Solution architects and other domain architects</li><li>Other full-stack and front-end developers on the Apps team</li><li>QA testers</li><li>DevOps and Oncall for all support, maintenance, and on-call duties</li><li>Technical Program Managers who will help identify and break down work</li><li>Product Managers and UX designers envisioning excellent user experiences</li><li>API developers on our backend enterprise Web Services team</li><li>Architects of various aspects of our system</li></ul><div><br><strong>Required Experience</strong></div><ul><li>Bachelor's degree or equivalent, relevant work experience.</li><li>In addition to education or education equivalent, requires 8 or more years of work experience in web software development.</li><li>Excellent verbal and written communication skills.</li><li>Expertise in communicating complex ideas through diagrams and documentation.</li><li>Expertise working with a team of developers in the same codebase.</li><li>Expertise in JavaScript, ReactJS, HTML, and CSS.</li><li>Expertise in PHP and WordPress.</li><li>Expertise with eCommerce.</li><li>Experience managing and configuring software in a cloud-based environment (e.g., Azure, AWS, GCP, etc.)</li><li>Experience with API development and integrations.</li><li>Experience in writing details for stories/tickets.</li><li>Experience with agile/scrum and Kanban methodologies.</li><li>Experience launching consumer-facing software solutions.</li></ul><div><br><strong>Salary Range &amp; Benefits</strong></div><div>Your compensation and benefits are important to you so they’re important to us. The salary range for this role is $119,300 - $202,800. Applies to locations with a market similar to our U.S. HQ in the Greater Seattle area. A different range may apply based on your work location. The typical hiring range is $120,000 - $170,000. Job offers within the range are based on relevant job qualifications and pay equity. Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our <em>Salary Administration Guidelines</em> and <em>My Life My Benefits</em> pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package.</div>

Principal Software Development Engineer

<div>The Ministry Success Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction.</div><div><br></div><div>Requires a high school diploma or equivalent and some experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. The target is to ensure excellent service standards and maintain high customer satisfaction.</div><div><br></div><div><br></div><div><strong>Job functions:</strong></div><ul><li>Open and maintain customer accounts by recording account information</li><li>Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution</li><li>Maintain financial accounts by processing customer adjustments</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs</li><li>Prepare product or service reports by collecting and analyzing customer information</li><li>Contribute to team effort by accomplishing related results as needed</li><li>Manage large amounts of incoming calls</li><li>Generate sales leads</li><li>Identify and assess customers' needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open, interactive, and intentional&nbsp; communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/team targets and call, email, &amp; chat handling quotas</li><li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li><li>Resolve customer complaints via phone, email, mail, chat or social media</li><li>Use telephones to reach out to customers and verify account information</li><li>Greet customers warmly and ascertain problem or reason for calling</li><li>Cancel or upgrade accounts</li><li>Assist with placement of orders, refunds, or exchanges</li><li>Advise on company information</li><li>Take payment information and other pertinent information such as addresses and phone numbers</li><li>Place or cancel orders</li><li>Answer questions about subscriptions, product, account information or terms of sale</li><li>Act as the company gatekeeper</li><li>Suggest solutions when a product malfunctions</li><li>Attempt to persuade the customer to reconsider cancellation</li><li>Inform customer of deals and promotions</li><li>Sell products and services</li><li>Utilize computer technology to handle high call volumes</li><li>Work with Ministry Success manager to ensure proper Ministry Success &amp; support is being delivered</li><li>Close out or open call records</li><li>Compile reports on overall customer satisfaction</li><li>Handle changes in policies or renewals</li></ul><div><br></div><div><strong>Requirements:</strong></div><ul><li>Proven customer support experience (this doesn’t have to be in an office setting)</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiar with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize and manage time effectively</li><li>High school diploma or equivalent</li><li>Ministry Success representative top skills &amp; proficiencies:</li><li>Customer Service</li><li>Product Knowledge</li><li>Quality Focus</li><li>Market Knowledge</li><li>Documentation Skills</li><li>Listening Skills</li><li>Phone Skills</li><li>Resolving Conflict</li><li>Multitask</li><li>Patience</li><li>Negotiation</li><li>Positive Attitude</li><li>Attention to Detail</li><li>People-Oriented</li><li>Analysis</li><li>Problem Solving</li><li>Organizational Skills</li><li>Adaptability</li><li>Ability to Work Under Pressure</li><li>Computer Skills</li></ul><div><br></div><div><strong>Helpful Skill:</strong></div><ul><li>Understanding of Infusionsoft CRM</li><li>Understanding of ClickUp Productivity Management</li><li>Understading of Zendesk Support system</li></ul>

Ministry Success Representative

<div><strong>About the Role</strong></div><div>Our Vision for this Role</div><div>We’re on the lookout for a talented project manager who has a keen eye for detail. If you’re highly relational and organized, with strong project management, organizational, and administrative skills (think timelines, calendaring, data entry, communication, and more), this might be the perfect fit for you. You’ll be handling everything from quality assurance on content and deliverables to tracking metrics and goals. Plus, this role is fully remote, so you can work from anywhere!</div><div><br></div><div><strong>Specifics for What This Role Does</strong></div><div><em>Project Management</em></div><ul><li>Track project timelines and deliverables: Ensure all projects and events stay on schedule, budget and meet deadlines using tools like Asana.</li><li>Meeting and Documentation: Take detailed notes during meetings, perform progressive summarization, document and keep track of action times and follow up tasks.</li><li>Internal Processes and Reimbursements: Oversee internal workflows, handle monthly team reimbursements, and arrange travel details.</li><li>CRM and Digital File Management: Maintain records in CRM, manage digital files, and run monthly reports.</li><li>Documentation: Maintain comprehensive and up-to-date documentation for internal processes.</li><li>Team Tools Management: Stay on top of team digital tools such as Google Calendar, Slack, Asana, CRM, and email.</li></ul><div><br><em>Collaboration</em></div><ul><li>Work closely with the Church Engagement Operations Manager by collaborating on details and questions about project scope, budget, and timelines to ensure everything runs smoothly.</li><li>Actively listens, communicates clearly, values input from others, and fosters a supportive and inclusive team environment.</li><li>Participate in Church Engagement events as needed (pastors conference, cohort calls, forums, monthly Q+R calls, etc.)</li></ul><div><br></div><div><strong>About the Ideal Candidate</strong></div><ul><li><em>Committed Apprentice of Jesus: </em>your lifestyle reflects the lifestyle of Jesus, and you are continually arranging your life around being with him, becoming like him, and doing what he would do if he were you.. You are an active member in a local church, and affirm our <a href="https://bridgetown.church/belief">Statement of Faith</a> (as an integrated auxiliary of Bridgetown Church, we share our statement of faith). &nbsp;</li><li>You have a proven track record as a project manager, excelling at coordinating multiple projects across teams and organizations.</li><li>You’re flexible and able to travel 1-2 times per year for team offsite meetings.</li></ul><div><br></div><div><strong>Details</strong></div><ul><li><em>Employment Type: </em>Full-time</li><li><em>Location:</em> Remote or other</li><li><em>Compensation: </em>salary, based on prior experience and fit for the role. (Note: at Practicing the Way, we’re always trying to balance generosity and fairness as we think about compensation. But as a nonprofit organization, we can’t always offer the highest salaries, so we’d encourage you to consider that as you apply. We’ll talk about compensation shortly after the application stage.)</li></ul>

Operations Coordinator

<div>As a Marketing Associate at Renewed Vision, you will play a crucial role in supporting our marketing efforts, helping to ensure that our products and services reach the right audience with maximum impact. This position is ideal for someone who is highly organized, detail-oriented, and passionate about marketing, with a strong understanding of HubSpot.</div><div><br><strong>Key Responsibilities</strong></div><ul><li>Assist in the planning, execution, and monitoring of marketing campaigns across various channels, including email, social media, and content marketing.</li><li>Maintain and update marketing databases, ensuring data accuracy and integrity.</li><li>Contribute to the creation of marketing content, such as blog posts, social media posts, and email templates.</li><li>Utilize HubSpot to manage marketing activities, including email marketing, lead nurturing, and reporting.</li><li>Provide administrative support to the marketing team, including scheduling meetings, coordinating with vendors, and handling other tasks.</li><li>Assist in the planning and execution of marketing events, webinars, and trade shows.</li><li>Prepare regular marketing reports, analyzing campaign performance and providing recommendations for improvement.</li><li>Work closely with other departments within the organization to ensure alignment on marketing initiatives.</li></ul><div><br><strong>Minimum Requirements</strong></div><ul><li>Bachelor’s degree in Marketing, Communications, or a related field or commensurate experience</li><li>Experience creating copy for distribution from a business or organization</li><li>3 years proven experience in marketing, with a strong understanding of marketing principles and best practices.</li><li>Proficiency in HubSpot, including email marketing, lead nurturing, and reporting.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management skills.</li><li>Attention to detail and ability to work independently.</li><li>Proficiency in Microsoft Office or Google Docs</li></ul><div><br><strong>Nice to Haves</strong></div><ul><li>Experience with Webflow or other content management systems (CMS).</li><li>Experience coordinating marketing events and webinars.</li><li>Familiarity with the use of analytics tools for reporting and optimization.</li></ul>

Marketing Associate

<div>Want to make a difference? Join an organization that has been transforming lives for over 40 years!<br><br>As a Christian non-profit, Prison Fellowship® trains and inspires churches and communities—inside and outside of prison—to support the restoration of those affected by incarceration. We equip correctional leaders, volunteers, and incarcerated men and women to make prisons more rehabilitative places; we advocate for a more restorative criminal justice system; and we collaborate with churches and local service providers to support former prisoners, their families, and their communities.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br><strong>What we are looking for:</strong><br>A driven and mission-focused <strong>Sr. PHP Software Engineer </strong>to administer, customize, and integrate Prison Fellowship’s IT environment which involves developing web applications, building APIs, system integration using APIs, and database modeling. The ideal candidate will have strong technical skills and problem-solving abilities as well as a passion for delivering reliable, secure, and efficient IT solutions. <br><br><strong>Expectations of this role:</strong></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Create solutions using various tools such as Python, PHP, HTML, JavaScript, CSS, SQL, and data loading tools</li><li>Work with IT staff on gathering requirements, translating requirements into software designs, and offering business process optimizations</li><li>Oversee and handle service requests, production incidents, and daily system activity</li></ul><div>Qualifications:</div><ul><li>10+ years of relevant and related experience</li><li>Bachelor's degree in computer science/engineering/IT or equivalent experience</li><li>Solid experience developing software solutions in Python, PHP, HTML, JavaScript, CSS, and/or SQL in our codebases</li><li>Practical experience with CRM systems and ETL/data manipulation tools a plus</li><li>Knowledge of AWS, Kubernetes, Docker a plus</li><li>Practical application of open-source solutions and code desired</li><li>Practical experience using SQL and RDBMS platforms, working with GitHub, building web applications, and using APIs to integrate systems and SaaS environments</li><li>Project team lead experience in Agile-like and Waterfall environments</li><li>This is a remote/work from home position in the US with a 5% travel component</li></ul><div>What we offer: <br>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.<br><br>Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $98,000 and $120,000.<br><br>Visit the employment page on our website to learn more about Prison Fellowship.<br><br>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br><strong>OUR STATEMENT OF FAITH</strong><br><br><strong>The Foundation of What We Believe</strong><br>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.<br><br>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity: Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br><strong>How We Are Compelled to Live and to Act</strong><br>We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.​</div>

Sr. PHP Software Engineer

<div><strong>COMPANY OVERVIEW:<br></strong>VisitorReach is a faith-based organization whose mission is to empower churches to effortlessly connect with newcomers and spiritual seekers in their local communities. Using cutting-edge technology, we strive to facilitate meaningful 1:1 conversations, nurture connections, and contribute to the growth of vibrant, spiritually rich communities.<br><br><strong>PURPOSE AND SUMMARY:<br></strong>The Sales Account Representative is responsible for connecting with potential churches to determine their viability with VisitorReach resources. They help to establish trusted relationships with prospective clients and assist Sales Ambassadors in nurturing sales leads. This role requires strong administration and communication skills, a passion to connect with new people, an understanding of VisitorReach technology, and a maintaining of detailed notes and records on clients<br><br><strong>QUALIFICATIONS:</strong></div><ul><li>Degree in Business Administration, Communications or a related field is preferred</li><li>Five years previous experience in sales/customer service activities</li><li>Must have word processing, calendar planning, and instructional expertise</li><li>Must have good oral and written communication skills</li><li>Understands church activities and outreach endeavors to the local community</li><li>Understands Judeo-Christian values within the church community</li><li>Has an awareness of, or affiliation with, local church involvement</li></ul><div><br><strong>REPORTING RELATIONSHIPS:</strong></div><ul><li>o Reports directly to the Sales Manager</li><li>o Has no supervisory responsibility</li></ul><div><br><strong>RESPONSIBILITIES:</strong></div><ul><li>Client Acquisition:<ul><li>Acquires detailed client geographic and demographic information;</li><li>Identifies scenarios that may impact company services; Reviews website to pre-qualify a client prior to any conversations.</li><li>Contacts potential clients that are provided through inbound marketing leads, previous lists, or referrals, and determines the client suitability for company resources.</li><li>Provides ongoing communications that facilitate new contracts, contract renewals, client retention and potential upgrades.</li><li>Inputs all necessary potential client data into the CRM; Provides any client support needed during the discovery process until onboarding.</li><li>Works with Sales Ambassadors to finalize any details of a signed agreement and connects the Sales Ambassadors with the Client Services team.</li><li>Attends meetings as requested.</li></ul></li></ul><div><br></div><ul><li>Sales Ambassador Support:<ul><li>Provides ongoing administrative support to Sales Ambassadors regarding all potential new client relations.</li><li>Sets up and provides client information to Sales Ambassadors for all demonstration meetings and follow-up discussions with clients.</li><li>Inputs and updates all records in the CRM as instructed; Communicates any updates from potential clients to Sales Ambassadors; Provides</li><li>Sales Ambassadors with any ongoing lists of potential clients as requested.</li></ul></li></ul><div><br><strong>ACCOUNTABILITIES:<br></strong>All responsibilities are to be performed in a timely, efficient, effective, accurate, appropriate, and professional manner.</div>

Sales Account Representative

<div><strong>What SK is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for our churches and nonprofits. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best in class customer service.<br><br>Our core values are having a servant heart, exercising grit to get more done with less, never being satisfied with the status quo, engaging in our community, and doing what you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and embody the core values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>As an Account Executive (AE) at Servant Keeper, you will play a pivotal role in expanding our customer base and promoting our mission-driven solutions. You will engage directly with front-line church and nonprofit leaders, helping them understand how our software can address their unique needs and support their ministry goals. Your work will be instrumental in driving our growth and ensuring the success of the organizations we serve. As an AE at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive and grow.<br><br><strong>Responsibilities</strong></div><ul><li>Understand customer explicit/implicit needs and requirements, and communicate Servant Keeper’s value</li><li>Accomplish a high volume of outreach through calls and emails daily, weekly, and monthly</li><li>Close sales and achieve weekly, monthly, and quarterly activity levels and quotas</li><li>Continuously build, drive, and grow your pipeline to achieve sales results of assigned revenue quota</li><li>Contribute to timely and accurate revenue forecasts for your assigned territories and accounts through building opportunity pipeline</li><li>Offer sales partner insights to marketing and contribute to campaigns through outreach channels</li></ul><div><br><strong>Requirements</strong></div><ul><li>5+ years of experience selling high volume at a mission-driven company</li><li>Track record of achieving sales results and meeting revenue goals; have the desire to be a top performer</li><li>Heart for discovery, listening to and building relationships with church and nonprofit leaders and administrators to understand their needs</li><li>Excited to clearly and quickly present our value proposition by phone, web-conferencing, and email to a high volume of prospects</li><li>Excellent verbal and written communications skills</li><li>Able to multitask, prioritize, and manage time effectively - organization is key</li><li>Experience with CRM platforms like Salesforce</li></ul><div><br><strong>Benefits</strong></div><ul><li>Mission driven company/team</li><li>Competitive salary and commissions</li><li>Unlimited paid time off</li><li>Competitive medical, dental, and vision insurance</li><li>Short- and long-term disability</li><li>Life insurance</li><li>HSA and FSA options</li><li>Forte SoulCare (mentoring/therapy sessions)</li><li>401(k) plan</li></ul>

Account Executive

<div><strong>Overview</strong></div><div>Missionary.com is looking for a hands-on, forward-thinking <strong>Marketing Manager</strong> to take our marketing efforts to the next level. This role is all about creating impact. You’ll design, launch, and continuously optimize multi-channel campaigns to grow and engage our audience. Whether it’s social media, newsletters, print, or live events, you’ll ensure our message is compelling, consistent, and actionable.</div><div><br></div><div>We’re looking for someone who thinks big, moves fast, and wants to make a real difference in the world. You’re proactive, you thrive on feedback, and you’re passionate about learning from data to drive decisions. Every campaign you manage, every piece of content you create, and every initiative you support should resonate with the church, mobilize workers, and champion the Great Commission.</div><div><br><strong>Mission</strong></div><div>Missionary exists to inspire and educate local churches to carry out global missions, particularly focusing on unreached language groups, to plant healthy, indigenous, and reproducing churches among them.<br><br><strong>Salary</strong></div><div>The pay range for this position is $60,000 - $75,000 annually.</div><div><br></div><div><strong>Key Responsibilities</strong></div><div><br></div><div><strong>Own Campaign Strategy &amp; Execution</strong></div><ul><li>Take charge of building, executing, and scaling marketing campaigns across all channels to drive brand awareness, engagement, and conversions.</li><li>Work directly with the VP to ensure campaigns are aligned with organizational objectives, product launches, and brand values.</li><li>Stay ahead of the curve, always seeking out emerging trends and new technologies to take campaigns to the next level.</li></ul><div><br><strong>Channel &amp; Product Marketing</strong></div><ul><li>Drive growth across social media, crafting strategies that engage, inspire, and expand our audience.</li><li>Manage newsletter campaigns that deliver high-impact, on-brand content to keep our audience informed and inspired.</li><li>Execute both print and digital campaigns, bringing our message to life across every medium.</li><li>Launch and promote Missionary’s products—books, studies, films—through targeted, high-visibility campaigns.</li></ul><div><br></div><div><strong>CRM Integration &amp; Data-Driven Decision Making</strong></div><ul><li>Connect campaigns with our CRM, enabling streamlined, data-rich communication and detailed audience insights.</li><li>Define, track, and report on key metrics, leveraging data to optimize strategy and drive outcomes.</li><li>Implement A/B testing, refine based on real-time results, and iterate until we’ve achieved the best possible outcome.</li></ul><div><br></div><div><strong>Collaborate &amp; Drive Cross-functional Excellence</strong></div><ul><li>Partner closely with creative, content, and event teams to ensure every asset, from ad copy to event promotions, is on point and on brand.</li><li>Work with external partners for print and campaign needs to ensure timely and cost-effective execution.</li><li>Ensure all marketing initiatives reflect our mission, speak to our audience, and are executed with excellence.</li></ul><div><br></div><div><strong>What You’ll Bring</strong></div><ul><li>Bachelor’s degree in Marketing, Communications, or a related field.</li><li>3+ years of experience in marketing campaign management, ideally in a high-performance or mission-driven organization.</li><li>Expertise in social media, email marketing, digital advertising, and product marketing.</li><li>Hands-on experience with CRM systems (Virtuous is a plus) and a data-driven approach to engagement.</li><li>Proven track record of juggling multiple campaigns with ease.</li><li>Sharp analytical skills with the ability to turn data into actionable insights.</li><li>Collaborative mindset, creativity, and a commitment to producing high-quality work that aligns with Missionary's mission and values.</li></ul><div><br></div><div><strong>Who You Are</strong></div><ul><li>You live and breathe Missionary’s mission. You’re passionate about the Great Commission, global missions, and inspiring and educating the church.</li><li>A flexible self-starter who’s resourceful, able to teach yourself new skills, and eager to learn independently when faced with new challenges.</li><li>Highly organized, fast-moving, and unfazed by ambiguity.</li><li>Creative thinker, bold in your ideas, relentless in execution.</li><li>Collaborative team player who’s open to feedback, proactive in making improvements, and committed to excellence.</li></ul>

<div><strong>The Need</strong></div><div>For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a CRM Salesforce, Product Manager to direct requirements gathering, backlog/request management, and training support of teams that utilize system features including those on Sales Cloud, Marketing Cloud, Experience Cloud, Service Cloud and integrated applications.<br><br></div><div>The CRM Salesforce Product Manager* will define and document internal and external user needs, data requirements and definitions, help guide development activities using an agile methodology and guide the development of solutions to prioritized user stories. They will act as the liaison for users to communicate and validate business priorities and system design for the Salesforce platform, while providing training, testing and deployment support for front line users. As a Product Manager, this role will actively coordinate with key business stakeholders, department leaders and enterprise project managers to establish and maintain the delivery roadmap for features to be built and deployed on the Salesforce Platform within their area of product ownership.</div><div><br><em>This position is hybrid (onsite Tuesdays &amp; Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Global Director, Salesforce and is only available for candidates with the right to work in the US.</em></div><div><br><em>*</em>Internal title will be Sr. Analyst, Product Manager (CRM/Salesforce)</div><div><br><strong>Responsibilities:</strong></div><div><strong>Strategy &amp; Knowledge Development &amp; Implementation</strong></div><ul><li>Confirm and capture Organizational, department and key business strategies to ensure aligned product development initiatives.</li><li>Training and awareness efforts to align system/product users to beneficial use cases in currently in place or for potential addition to roadmap.</li><li>Coordinate with Delivery Manager on regular communication of intake, development and deployment activities.</li></ul><div><br><strong>Networking &amp; Partnership</strong></div><ul><li>Establish and maintain strong working relationships with Business stakeholders as well as GTS and broader organizational SMEs.</li><li>Collaborate closely with Salesforce Delivery Manager to ensure effective delivery of system features, enhancements and project deliverables.</li><li>Partner with other Platform experts (Product Owners, Sr. Analysts, Regional Analysts, Solution/Technical Architects, etc.) to stay aware of Platform initiatives, new platform features and enhancement opportunities.</li></ul><div><br><strong>Communication</strong></div><ul><li>Coordinate as Responsible party with Delivery Manager on all deliverables, to ensure stakeholder awareness of all deployed features.</li><li>Collaborate closely with project managers on inclusion, development and delivery of all requested work items and alignment to product roadmap.</li><li>Maintain regular points of connection with key business stakeholders to provide overall progress updates on current and future (roadmap) efforts, prioritization, capacity constraints, timelines and budget alignment.</li><li>Act as primary point of contact for development team analysts to ensure alignment of Agile stories being built to business needs.</li></ul><div><br><strong>Training and Development</strong></div><ul><li>Ensure training planning for all delivered features in close collaboration with business and technical teams.</li><li>Identification of training needs to drive adoption of delivered features.</li><li>Act as coach/mentor to Analyst team.</li></ul><div><br><strong>Documentation, Reporting &amp; Data Management</strong></div><ul><li>Gather user input in collaboration with key business stakeholders, compile and analyze data to determine high value, high priority needs and features.</li><li>Present user, industry and organizational data in a clear way to guide recommendations to business and technology leadership to support roadmap.</li><li>Act as point of contact for aligning QA/UAT resources for development and data validation testing, collaborating with business groups as needed.</li><li>Work closely with business and GTS data teams to ensure the features and capabilities deployed meet ongoing reporting requirements.</li></ul><div><br><strong>General Tasks</strong></div><ul><li>Participate in IJM’s community of spiritual formation.</li></ul><div><br><strong>Qualifications</strong>:&nbsp;</div><div><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree or any equivalent combination of education, experience and certification.</li><li>7-10 years of professional work experience.</li><li>5+ years of work experience in SDLC, preferably using Agile methodology.</li><li>Experience with Salesforce Platform development, Salesforce Admin or higher certification preferred.</li><li>3+ years in a product management role, guiding strategy and execution of product development.</li></ul><div><br><strong>Technical Competencies</strong></div><ul><li>Outstanding communication, facilitation and coaching skills leveraged within the Agile/Scrum framework.</li><li>Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices.</li><li>Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.</li><li>Planning and problem solving with business stakeholders and delivery teams.</li><li>Familiarity with Salesforce Platform Capabilities and industry use cases, especially CRM/Revenue and related marketing automation functions.</li><li>Familiarity with basic integration methods including APIs and Salesforce AppExchange plug-ins.</li><li>Awareness of Data normalization, governance and stewardship methods.</li><li>Experience using various business analysis tools and methods to capture and quantify business needs including creating business cases with effort and budget estimates.</li></ul><div><br><strong>Non-Technical Competencies</strong></div><ul><li>Proven ability to facilitate negotiations between business stakeholders as part of development prioritization, driving consensus and advocacy.</li><li>Ability to work in a rapidly evolving environment with poise utilizing strong communication and time management skills.</li><li>Self-driven with the ability to identify what needs to be done to drive success for our business partners and engage appropriately.</li></ul><div><br><strong>Critical Qualities:</strong></div><ul><li>Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;</li><li>Self-starter with strong initiative;&nbsp;</li><li>Disciplined with priorities;</li><li>Strong interpersonal skills and self-awareness;</li><li>Exceptional verbal and written communication;</li><li>Flexible, collaborative and eager to support others;</li><li>Effective team player who fosters collaborative environment; and</li><li>Adept at creative problem solving.</li></ul><div><br><strong>Application Process:&nbsp;</strong></div><div>Upload Resume, Cover Letter &amp; Statement of Faith* in one PDF document.</div><div><br><em>*What is a statement of faith?</em><br><em>A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.</em></div><div><br><strong>What does IJM have to offer?</strong></div><ul><li>Comprehensive Medical/Dental/Vision benefits</li><li>Monthly commuter and parking benefits in the DC metro area</li><li>Retirement benefit options</li><li>Paid leave starting at 23 days</li><li>12 holidays (plus early release the day prior)</li><li>Daily, quarterly, and annual community spiritual formation</li><li>Robust staff care resources</li></ul><div><br><em>IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.</em></div><div><br><em>At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.</em></div><div><br><em>IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.</em></div><div><br><strong>Who We Are</strong></div><div>International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.</div><div><br>We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.&nbsp;</div>

CRM Salesforce Product Manager

<div><strong>About the Team</strong></div><div>The Sales team at Subsplash focuses on client relationship development, company revenue and growth, and understanding the needs of our clients. We strive to be innovative, enthusiastic, and driven to help our clients reach their goals. The Sales Team is a high-energy, Friday think-tanking, relationship-based, enthusiastic team with clear goals and incentives linked to team and company success. Sales likes a little healthy competition now and then, both on and off the spikeball court. If you enjoy working with teams of positive, encouraging people who are driven to win, and would like to join us in our mission, this just might be the right fit for you!</div><div><br><strong>About the Role</strong></div><div>As an Inside Sales Representative, you will report to the Sales Manager. The Inside Sales Representative role is focused on generating new business for Subsplash through identifying organizations that will benefit from Subsplash services, connecting with decision makers there, and demonstrating the value that Subsplash can deliver by helping them achieve their goals. The Inside Sales Reps are part of a growing team of people who are part super-sleuth, part bloodhound, part evangelist. Together, they find success for Subsplash and our clients by fostering relationships with prospects, identifying market trends and what success looks like for each organization and partnering with them to reach their goals and make more fans of Subsplash. If you like collaborating with a team of motivated, fun, passionate individuals who have a contagious spirit of excitement for their work, then this role is probably the right fit for you! This role has the opportunity to be fully remote in any of the states we are eligible to hire in!</div><div><br><strong>Top 4 Outcomes Year 1:</strong></div><ol><li>Deliver on prospect generation, call volume, and sales goals</li><li>Effectively work with the team to convert hard to reach prospects</li><li>Become an expert on the Subsplash platform</li><li>Develop the ability to communicate a passion for and value of Subsplash Platform</li></ol><div><br><strong>Your Priorities</strong></div><ul><li>Identify and pursue new prospects and business opportunities</li><li>Follow up on new leads, referrals, and other accounts assigned</li><li>Establish and maintain prospect relationships through phone calls, emails, In-person meeting (when applicable)</li><li>Effectively use provided technology and account information to generate interest from prospects</li><li>Assess prospect needs and present appropriate solutions Identify and resolve prospect concerns</li><li>Convert leads and prospects into new business</li><li>Acquire and demonstrate product knowledge and technical selling skills</li><li>Maintain accurate records of accounts and account activity</li><li>Contribute to the team effort in reaching business development goals</li></ul><div><br><strong>Compensation</strong></div><div>The base salary for this role is $43,800/yr, with an average first year on-target-earnings (OTE) ranging from $55,000 - 65,000/yr.</div><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 22 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, KS, MO, MI, NC, NM, OK, OH, OR, SC, TN, TX, UT, VA, WA.</div><div><br>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br>This position is classified as Full-time/non-exempt and therefore eligible for overtime pay. Core office hours are 8:30am to 5:30pm Mon-Fri. Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br>Subsplash is an Equal Opportunity Employer. We value all human life as all people are created with equal dignity, value, and worth. We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin, or genetic information in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them.</div><div><br><strong>About Subsplash</strong></div><div>Subsplash is an exciting award-winning team of 250+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve pioneered the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div>

Ministry Sales Specialist

<div><strong>Overview<br></strong><br></div><div>Lifeway is seeking an experienced <strong>Email Marketing Specialist</strong> to join our team and lead the email development/creation process from concept through implementation. This role will leverage Salesforce Marketing Cloud, HTML, and CSS to create engaging, responsive, and dynamic email communications that drive customer engagement and support business goals The ideal candidate will help create and manage end-to-end email campaigns, optimize performance through A/B testing and data analysis, and collaborate closely with cross-functional teams to enhance email marketing strategies.&nbsp;</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><strong><br>Responsibilities</strong></div><ul><li>Manage the entire email development process, including gathering requirements, understanding business goals, development, testing, deployment, and post-launch analysis.</li><li>Utilize HTML and CSS to create responsive, personalized, and visually appealing email communications that enhance usability and engagement.</li><li>Conduct ongoing post-campaign analysis of key performance indicators (KPIs) and provide recommendations for optimization.</li><li>Develop and execute A/B tests, strategies, and segmentation based on behavior insights to improve email performance metrics.</li><li>Identify optimization opportunities within Salesforce Marketing Cloud and recommend ongoing process improvements.</li><li>Collaborate with technology partners to troubleshoot Salesforce Marketing Cloud functionality issues and resolve root causes.</li><li>Manage and execute CRM strategies, including customer journeys and nurturing, in collaboration with the Marketing team.</li><li>Analyze and report on email campaign results to drive further optimizations and enhance performance.</li><li>Share knowledge of email marketing best practices and contribute to team improvement through learning and collaboration.</li><li>Occasional travel, sometimes overnight</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in Marketing, Communications, or similar</div><div>&nbsp;</div><div><strong>Knowledge, Skills, &amp; Experience, required</strong></div><ul><li>4+ years of experience with Salesforce Marketing Cloud, including journey creation and management.</li><li>2+ years of experience with Salesforce Sales Cloud, with deep knowledge of managing Campaigns using Campaign and Campaign Members objects.</li><li>Expertise in Salesforce Marketing Cloud Connect integration management.</li><li>Advanced understanding and practical application of Salesforce Marketing Cloud, including Journey Builder, Data Extensions, and AmpScript.</li><li>Experience with HTML, CSS, and responsive design for email templates, ensuring optimal mobile experiences.</li><li>Proven problem-solving skills and a track record of successfully managing complex projects.</li><li>Strong organizational skills with the ability to balance multiple projects simultaneously.</li><li>Versatility and flexibility in managing competing demands and effectively prioritizing tasks.</li><li>Excellent written and oral presentation skills, including experience interacting with senior-level executives.</li><li>Team player with outstanding interpersonal skills and a strong commitment to collaboration.</li><li>Passion for self-improvement and learning from others, with a proactive approach to seeking opportunities for personal and professional growth.</li><li>Actively involved in an evangelical Christian church</li></ul><div>&nbsp;</div><div><strong>Knowledge, Skills, &amp; Experience, preferred</strong></div><ul><li>Experience managing direct mail integration, data management, and social media/customer service integration within Salesforce Sales Cloud.</li><li>Familiarity with standard internet and email technologies and protocols.</li><li>Natural teacher in sharing email marketing knowledge, trends, and best practices with the team.</li></ul>

<div>Department</div><div><strong>Mustard Seed</strong></div><div>Employment Type</div><div><strong>FT</strong></div><div>Compensation</div><div><strong>$60,000-$80,000</strong></div><div><br><strong>Masterworks' Pregnancy Center Program</strong></div><div>The Masterworks Pregnancy Center Program helps pregnancy centers and clinics generate sustainable donor file and revenue growth. While our focus is on fundraising programs, our ultimate aim is to help pregnancy centers reach more women (and men), save more babies and provide opportunities for them to respond to the Gospel.</div><div><br></div><div>We are a dedicated team of professionals who care about our clients and each other. We are a team with unique experiences and roles striving to be a community with a culture of collaboration and innovation. Our goal is to inspire generosity among donors who share our clients’ passion to serve women (and men) facing unplanned pregnancies and provide the resources, information, and support to help them choose life.</div><div><br></div><div><strong>Representative summary</strong></div><div>The primary responsibility of the&nbsp; Business Development Representative is to identify, qualify and engage pregnancy center prospects to help them understand the value and benefits of the Pregnancy Center program and secure their commitment as a client.</div><div><br></div><div>Our pregnancy center clients’ fundraising experience ranges from very limited to more experienced. As a result, the&nbsp; Representative must be able to share and explain direct response fundraising principles to client prospects with limited experience while also being able to respond to client questions from experienced fundraisers.&nbsp;</div><div><br></div><div>Successful candidate is initiative-taking in generating and managing prospect leads, makes effective use of CRM tools to track status and project revenue, and creates a smooth transition for new clients to the Client Account team.</div><div><br></div><div><strong>Responsibilities</strong></div><ul><li>Understands the pregnancy center program and Client Account team support parameters and effectively communicates the program within those parameters</li><li>Understands the range of pregnancy center ministry services and common fundraising programs and how they relate to the pregnancy center program</li><li>Understands the pregnancy center environment including research on reasons and circumstances that women who have had abortions say they would choose life, abortion regulations, challenges to the authenticity of pregnancy centers and clinics and other relevant information</li><li>Proactively generates new leads based on established client qualification guidelines as well as managing leads generated through conferences and strategic relationships</li><li>Participates in pregnancy center national and local conferences</li><li>Provides input on lead generation programs related to what’s working and what’s not working to refine and improve the process and productivity</li><li>Effectively initiates and manages new client relationships from initial contact through the client contracting process</li><li>Consistently tracks client communications and relationship status through CRM tools</li><li>Provides forecasts on new client start dates and revenue projections&nbsp;</li><li>Understands new client onboarding processes and timelines and works closely with the Client Account team to set appropriate onboarding schedules to ensure new clients have a positive onboarding experience&nbsp;</li><li>Manages new client communications throughout the sales process including sending presentations decks, direct mail and email samples, sample contracts and statements of work and other materials</li><li>Briefs Client Account team about individual clients prior to the client onboarding call</li><li>Follow up with clients who have said no to participating in the program to understand their reasons. The follow up will identify prospects to proactively maintain relationships and program limitations to be considered as part of program development</li><li>Other responsibilities as assigned</li></ul><div><br><strong>Requirements (knowledge, skills, and abilities)</strong></div><ul><li>Initiative-taker who requires minimal supervision who also knows when to engage other team members&nbsp;</li><li>Effective at collaborating with cross functional team members&nbsp;</li><li>Identifies opportunities to improve processes and presentations</li><li>Effective at establishing rapport and trust with client prospects</li><li>Effective at engaging clients to understand their ministry, fundraising and how their ministry will benefit as a client</li><li>Effective communications skills including presentations, personal selling, and written skills</li><li>Effective at asking for and securing client commitments</li><li>Effectively uses technology including Word, Excel, Gmail, Google drive, Google Doc, Google sheets and CRM systems<br><br></li></ul><div><strong>Experience</strong></div><ul><li>2+ years of business development sales experience</li><li>3-5 years of non-profit direct response fundraising experience</li><li>Bachelor’s degree or equivalent experience, preferred</li><li>Experience with Microsoft (Word, Excel, and PowerPoint), Google Suite (Gmail, Google Docs, Google Sheets, and Google Slides), CRM systems, Zoom, Slack.&nbsp; Demonstrated proficiency a plus</li></ul>

<div><strong>Application deadline</strong>: November 08, 2024<br><br></div><div>HOPE’s web developer plays a pivotal role in promoting our mission by developing, creating, and maintaining our web presence. As a vital member of our marketing team, you will utilize your expertise in front-end and server-side languages to create and sustain engaging digital experiences that align with HOPE’s branding, marketing strategies, fundraising goals, and organizational objectives.</div><ul><li><strong>Location:</strong> Lancaster, PA preferred; remote U.S. considered (in ET/CT time zones), United States</li><li><strong>Level:</strong> Professional</li><li><strong>Salary range:</strong> $50,000 - $65,000</li><li><strong>Type:</strong> Full-time</li><li><strong>Department:</strong> Marketing</li><li><strong>Reports to:</strong> Digital Design Manager</li></ul><div><br><strong>Responsibilities</strong></div><ul><li>Promote and fulfill the mission and vision of HOPE International. Champion HOPE International’s culture of P.A.S.S.I.O.N.</li><li>Full-stack development</li><li>Develop and implement code to create a seamless and visually captivating user experience across our web properties. (e.g. PHP, MySQL database, JavaScript, HTML, CSS, troubleshooting, debugging)</li><li>Develop, and maintain the organization’s websites, ensuring an exceptional user experience with a focus on usability and captivating visual design.</li><li>Optimize website performance &amp; reliability by maintaining the back-end architecture and database(s).</li><li>Customize and integrate data connections from various back-end services and databases with our front-end web platforms. (e.g. CMS add-ons/extensions/modules, APIs, donation/payment gateways, XML)</li><li>Collaborate with cross-functional teams, including project requestors, designers, and content creators, to deliver a cohesive and impactful user experience.</li><li>In partnership with other teammates, incorporate performance analytics to ensure digital interactions are monitored.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Personal confession of Christian faith and commitment to the mission and vision of HOPE International.</li><li>Proficient knowledge of HTML, CSS, PHP/MySQL, and JavaScript, with the ability to write clean, maintainable, and cross-browser-compatible code.</li><li>Experience using popular CSS pre-processors (e.g., Sass, LESS) and frameworks (e.g., Bootstrap) to streamline and enhance front-end development.</li><li>Familiarity with version control systems (e.g. Git).</li><li>Experience with design tools (e.g. Adobe Creative Suite, Figma).</li><li>Knowledge of modern web design standards, best practices and UI/UX design principles.</li><li>Proven experience in integrating front-end code with server-side technology, enabling seamless communication between the user interface and back-end functionality.</li><li>Knowledge of CRM integrations (e.g. Salesforce, Marketing Cloud, Blackthorn).</li><li>Strong organizational skills, including attention to detail, effective time management, and the ability to prioritize tasks in a fast-paced environment with competing demands.</li><li>Excellent analytical and problem-solving abilities, with a proactive and self-starting attitude when confronted with complex challenges.</li><li>Ability to work independently and in a team environment.</li><li>Willingness to travel domestically on occasional for team gatherings.</li><li>Experience with CMS platforms (e.g., WordPress, ExpressionEngine, Drupal).</li><li>Strong development and design portfolio showcasing previous projects, with provided URLs to demonstrate technical proficiency and creative skills.</li><li>Bachelor’s degree (computer science, web development or related degree preferred).</li><li>2 or more years of hands-on experience in web development or related field (candidates with greater experience may be considered towards the high end of the salary range).</li></ul>

Web Developer

<div>We are seeking a Sales Manager to work with our existing customer sales. As the Sales Manager, you'll drive revenue growth from ACST’s established customer base. You'll develop and implement strategies to enhance customer retention, expand account opportunities, and ensure the highest levels of customer satisfaction. You'll work closely with cross-functional departments to achieve sales targets and reinforce our market position.</div><div><br></div><div><strong>What You'll Do:</strong></div><ul><li>Create and execute comprehensive sales strategies tailored to existing customers to maximize revenue and growth. Analyze market trends, customer data, and competitive landscape to inform strategic decisions.</li><li>Build and maintain strong relationships with key clients. Work in tandem with Customer Success to conduct regular reviews and business meetings to understand their needs, address concerns, and identify opportunities for upselling and cross-selling.</li><li>Track and analyze sales performance metrics. Use data-driven insights to refine sales approaches, identify potential issues, and implement corrective actions to drive continuous improvement.</li><li>Work closely with marketing, product management, and customer support teams to align sales efforts with company objectives. Ensure effective communication and coordination to enhance the overall customer experience.</li><li>Oversee the sales budget for existing accounts. Allocate resources efficiently and manage expenses to ensure profitability and return on investment.</li><li>Prepare and present detailed sales reports and forecasts to senior leadership. Provide insights and recommendations based on performance data to support strategic planning.</li><li>Stay abreast of industry developments and emerging sales techniques. Propose and implement innovative solutions to address evolving customer needs and market dynamics.</li><li>Act as an advisor to the internal team through contract negotiations for select solutions and may be the SME on renewals.&nbsp; Escalation point for complex negotiations.</li><li>Serve as escalation point and SME as needed on prospecting, market strategy, and product knowledge.</li><li>Collaborate cross-functionally in the interest of non-profit sales.</li></ul><div><br></div><div><strong>What We're Looking For:</strong></div><ul><li>Bachelor’s degree in Business Administration, Sales, Marketing, or a related field with a minimum of 3-5 years of experience in sales and at least 3 years in a managerial role for existing customer sales.&nbsp;</li><li>Proven track record of driving revenue growth and managing high-performance sales teams.</li><li>Demonstrated leadership and people management skills.&nbsp;</li><li>Strong analytical and problem-solving abilities.</li><li>&nbsp;Excellent communication and interpersonal skills with the ability to build rapport with clients and stakeholders.&nbsp;</li><li>Proficiency in CRM software and sales analytics tools.</li><li>Demonstrated ability to think strategically in a customer-centric approach.&nbsp;</li><li>Results-driven and able to thrive in a fast-paced, dynamic environment.&nbsp;</li><li>Adaptable and proactive in addressing challenges and seizing opportunities.<br><br></li></ul><div><strong>Why You Want to Work Here:</strong></div><ul><li>Outstanding benefits package, including 6% 401(k) match</li><li>Free Wellness Clinic staffed by a Nurse Practitioner</li><li>A caring, friendly remote work environment&nbsp;</li><li>The opportunity to positively impact ministries</li></ul><div><br></div><div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div><div><br><strong>About Us:<br></strong>Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.</div>

Sales Manager

<div><strong>COMPANY OVERVIEW:<br></strong>VisitorReach is a faith-based organization whose mission is to empower churches to effortlessly connect with newcomers and spiritual seekers in their local communities. Using cutting-edge technology, we strive to facilitate meaningful 1:1 conversations, nurture connections, and contribute to the growth of vibrant, spiritually rich communities.<br><br><strong>PURPOSE AND SUMMARY:<br></strong>The Client Onboarding Specialist is responsible for facilitating a successful onboarding process for new clients and transitioning them from sales to active engagement with our app &amp; platform. This role requires adherence to project timelines, coordination with internal teams, and administration of all initial setup, training, and support needs. The role requires strong project management skills, excellent communication abilities, and a client-focused approach during the critical initial phase of their journey.<br><br><strong>QUALIFICATIONS</strong>:</div><ul><li>Degree in Business Administration, Communications, or a related field is preferred.</li><li>Minimum of 2-3 years prior experience working in church office, either ministerial or administrative capacity.</li><li>Basic knowledge of technology, digital platforms, apps, and applications.</li><li>Competent computer skills, including word processing, spreadsheet, and presentation software; prior SaaS experience preferred.</li><li>Excellent communication skills for interacting with clients, including pastors, church leaders, and conference leaders.</li><li>Ability to work independently and as part of a team in a fast-paced environment; Must be adaptable to change</li><li>Understands church activities and outreach endeavors to the local community.</li><li>Understands Judeo-Christian values within the church community</li><li>Has an awareness of, or affiliation with, local church involvement.</li></ul><div><br><strong>REPORTING RELATIONSHIPS:</strong></div><ul><li>Reports directly to the Client Services Manager</li><li>Has no supervisory responsibilities</li></ul><div><br><strong>RESPONSIBILITIES:.</strong></div><ul><li>Administrates transition from sales to onboarding using CRM templates; Schedules, prepares for, and conducts onboarding kickoff meetings, mobile app training, and the go-live process, including setting up calendar invites and following specific meeting scripts.</li><li>Creates and administrates client onboarding projects in company PSA platform, including assigning team members and planning based on client requirements; Completes and processes applications and templates for communication and marketing tools, such as 10DLC, Quick Replies and NurturePoint Journeys.</li><li>Gathers information from client input for content creation, monitors project progress, and maintains communication with customers, including fulfillment of all pre-meeting requirements.</li><li>Finalizes onboarding items, reviews creative assets with clients and makes necessary edits; Handles billing set-up fees and payment schedules.</li><li>Holds post-launch meetings to gather feedback and establish ongoing strategic collaboration with the client.</li><li>Actively listens, understands, and engages client’s needs and objectives; Integrates the client’s brand, culture, and values into tailored solutions; Aligns company resources with client’s identity and mission.</li><li>Attends meetings as requested.</li></ul><div><br><strong>ACCOUNTABILITIES:</strong></div><ul><li>All responsibilities are to be performed in a timely, efficient, effective, accurate, appropriate, and professional manner.</li></ul>

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